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Madeline Corchado
Vice President of Human Resources

Madeline Corchado is the Vice President of Human Resources for Step Forward. Her focus is on strengthening talent assets and bringing in best practices for efficiency and effectiveness relative to the strategic direction of the organization and its leadership. 


Before joining Step Forward, Madeline served as the Chief of Human Resources and Inclusion Officer for the Cleveland Public Library (CPL). Prior to CPL, Madeline spent 13 years at the City of Cleveland in various Human Resources roles and departments–each role as a result of a promotional change. 

Madeline knows what truly drives engagement, commitment, and solutions —and it’s not mastering the flavor of the week. It is integrity and how well you connect with the heart-beating people you’re trying to develop or partner with!


Madeline has served on many civic and community organizations; amongst are: Dress for Success, Hope in Transition, Wings of Hope, LEAP, Youth Opportunities Unlimited, Lutheran Metropolitan Ministries, Ohio Library Council, Cleveland Mediation Center, Esperanza, Spanish American Committee, Club Alma Yaucana, Comunidad de Fé, and Julia De Burgos Cultural Arts Center where she is currently the Board President. 


Madeline was named a 2023 Excellence in HR honoree by Crain's Cleveland Business. She was inducted into the Kaleidoscope 40 under 40 in October 2014. She has received numerous community recognitions must recent from Neighborhood Progress, Community Financial Centers for extraordinary partnership. Madeline holds two HR Certifications as a Senior Professional in Human Resources, one from the HR Certification Institute and the other from Society for Human Resource Management. She also holds two Vital Smarts Certifications—Crucial Conversations and Influencer. Madeline completed Lead Diversity Program and SIDE, Summer Institute for Diversity Education. In addition, Madeline has received Fundamentals of Mediation in accordance with Supreme Court of Ohio’s Rule 16. She holds a Bachelor’s of Science in Information Processing Administration from David N. Myers University

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