Community Job
Board
Community Job Board
Every week Step Forward compiles a list of available employment opportunities in Cuyahoga County. The jobs are separated by category and listed below. Just click on the listing for more information and a link to apply. To learn of available jobs at Step Forward click here
Customer Service
HYBRID CUSTOMER SERVICE SPECIALIST - EXACTA LAND SURVEYORS LLC -CLEVELAND HEIGHTS
Full-time. Pay: $43,200 - $72,000 per year (estimated). Hybrid role offering a supportive work environment. Position summary: A leading land surveying company in Cleveland, OH is seeking a Customer Service Representative. In this hybrid role, you will be a key member of the Client Services team, responsible for ensuring exceptional client experiences. Qualifications: Strong communication skills and commitment to service excellence.
CLIENT SERVICE REPRESENTATIVE - CLEVELAND MENU COMPANY - CLEVELAND
Full-time. Pay: $24.75 - $30.00 per hour. We are a 3rd generation family-owned business with a passion for helping restaurants bring their menus to life since 1930. Job summary: The CSR interacts with customers by addressing inquiries and resolving complaints/issues while demonstrating relationship-building, proactive service, and a commitment to customer satisfaction. Duties: Interacts with customers via telephone and/or email to provide support and information on products or services; Collects and enters orders for new or additional products or services; Fields customer questions and complaints and escalates when appropriate; Ensures that appropriate actions are taken to resolve customers problems and concerns. Qualifications: High school diploma or GED; Customer service experience is preferred; Excellent communication skills, including active listening; Proficient computer skills with the ability to learn new software; Ability to effectively prioritize and execute tasks with minimal supervision.
ENTRY-LEVEL FREIGHT DISPATCHER - AMERICAN LOGISTICS AUTHORITY -CLEVELAND
Independent Contractor. Pay: $1,800 - $3,200+ per week. We are currently hiring motivated and detail-oriented individuals to join our team as Independent Freight Dispatchers. If you already have basic freight dispatching experience, we consider that a strong advantage and may offer you the best opportunities. Responsibilities: Coordinate and manage freight dispatching for owner-operators; Communicate effectively with drivers and brokers to secure loads; Use provided leads to build your dispatch portfolio; Maintain accurate records using dispatch software and spreadsheets. Qualifications: Reliable internet connection and computer access; Willingness to learn the freight dispatching process and industry practices; Ability to handle multiple phone calls and client interactions professionally; Basic proficiency with Google Sheets or Excel preferred.
DOCUMENT PROCESSING CLERK - AREA TEMPS, INC. - CLEVELAND
Full-time. Pay: $15.00 per hour. Schedule: Monday � Friday, 8:00 a.m. to 4:30 p.m. Join our team as a Processing Clerk in Fairview Park, Ohio, where you�ll play a key role in preparing and managing important legal documents in a supportive and structured environment. Responsibilities: Use Microsoft Edge to edit and manage documents; Read and follow detailed instructions from work orders; Print, collate, scan, fax, and mail legal paperwork; Ensure accuracy and efficiency in document handling. Qualifications: Detail-oriented and organized; Comfortable working with computers.
ADMINISTRATIVE/OPERATIONS ASSISTANT - THE CENTERS - CLEVELAND
Full-time. Pay: $19.23 � $24.03 per hour. Position overview: The Administration/Operations Assistant is a vital presence at the heart of our organization. Reporting to the Executive Support Supervisor, this role serves as the primary point of contact at our Front Desk � the first face and voice that visitors, partners, and community members encounter when engaging with The Centers. Duties: Front Desk & Communications - Serve as the welcoming first point of contact for all visitors, directing them to the appropriate staff in a friendly and professional manner; Answer and route all incoming calls to the appropriate parties. Mail & Document Management - Sort, distribute, and post incoming and outgoing mail across departments and multiple locations; Notify staff of package deliveries. Administrative & Operational Support - Reconcile expense accounts and prepare related reports for senior leadership and the executive team; Coordinate office supply ordering and maintain inventory. Qualifications: High school diploma or equivalent required; Minimum of 2 years of experience in administrative support or a customer service function; Demonstrated ability to work effectively across all levels of the organization and with the public.
EXECUTIVE ASSISTANT TO THE CEO - MOTIVATED AND EMPOWERED INC -CLEVELAND
Full-time. Pay: $37,440.00 - $43,680.00 per year. Motivated and Empowered Inc. is a mission-driven nonprofit committed to transforming the lives of underserved youth and families through mentoring, housing support, education, workforce development, and advocacy. Position Summary: The Executive Assistant plays a critical role in maximizing the effectiveness, efficiency, and impact of the Executive Director. This individual will act as a true extension of leadership�supporting day-to-day operations, coordinating internal and external communications, organizing schedules and priorities, and serving as a gatekeeper and strategic partner. Responsibilities: Serve as the Executive Director�s primary administrative partner, managing calendars, scheduling meetings, and handling communications; Screen and prioritize emails, calls, and meeting requests�ensuring the Executive Director�s time is protected and focused; Prepare agendas, take minutes, and track follow-up items for internal meetings, board meetings, and partner briefings; Assist in drafting professional correspondence, proposals, and presentations on behalf of the Executive Director. Qualifications: 2+ years' experience as an Executive Assistant, Program Coordinator, or Administrator (nonprofit experience preferred); Proven ability to lead through organization and initiative�able to work independently while anticipating needs; Strong communication and writing skills; must be able to draft professional emails, documents, and reports.
SENIOR PREMIUM AUDITOR - AMTRUST FINANCIAL SERVICES, INC. - CLEVELAND
Full-time. Pay: $61,500 - $80,000 per year. Job summary: The Senior Premium Auditor is responsible for conducting both virtual and minimal physical audits of the highest complexity to ensure the accuracy of earned premium risk calculations. This role supports AmTrust�s various lines of business with a focus on Workers Compensation and General Liability. Responsibilities: Demonstrates high-level proficiency in performing premium audits for Workers Compensation and General Liability policies with minimal supervision; Utilizes secure digital platforms and remote communication tools to conduct virtual audits, ensuring efficiency and accuracy while minimizing disruption to insureds; Manage audits within assigned regions, primarily for virtual audits or possible physical audit visit; Reviews audit results with stakeholders via virtual meetings or in-person discussions, as appropriate. Qualifications: 5 or more years of premium audit experience; Bachelor�s degree in accounting, Finance, Business, or related discipline OR equivalent experience; Excellent written, verbal, and interpersonal communication skills; Demonstrated proficiency with Microsoft Office Suite. Excellent Excel skills are required.
ONLINE BANKING SPECIALIST - THIRD FEDERAL - CLEVELAND
Full-time. Pay: $20.00 - $26.00 per hour. Location: Corporate Campus - 7007 Broadway Avenue Cleveland 44105. We are looking for an experienced banking professional who values respect, responsiveness, and follow-through to join our Online Banking team here at Third Federal. Responsibilities: Review and process online deposit account applications accurately and efficiently; Review and complete online banking enrollment requests while ensuring a positive customer experience; Monitor funds transfer registrations and online transactions; troubleshoot and resolve customer issues, suspensions, or potential fraud (including customer contact as needed); Update, review, and track online activity reports to identify trends, exceptions, and follow-ups. Requirements: Experience servicing deposit and loan products (or a strong foundation in retail banking operations); Proven ability to work independently while contributing positively to a team; Working knowledge of banking products and services; ability to learn and stay current as offerings evolve across regions; Proficiency in Microsoft Word and Excel with the ability to learn vendor administration tools.
BUDGET ANALYST - DEPARTMENT OF LABOR - CLEVELAND
Full-time. Pay: $125,776 - $187,093 per year. The selectee will report to an assigned DOL office location on a regular basis and be eligible for telework as determined by agency policy. This is not a remote position. Offices are in Cleveland, OH, Kansas City, MO, Jacksonville, FL, or Washington, D.C. Duties: Develop the strategy for preparing and presenting the budget for all agency programs; Review funds distribution and analyze actual obligations per financial report; Brief program managers on options for funding deficits and new requirements; Make recommendations to management regarding feasibility of funding request for additional funding to cover new requirements, offering alternatives as needed. Requirements: Must be a U.S. Citizen; Candidate required to obtain the necessary security/investigation level; You must meet the Specialized Experience to qualify for Budget Analyst, as described below; For GS-14 : Applicants must have 52 weeks of specialized experience equivalent to at least the next lower grade level GS-13 in the Federal Service.
IT SENIOR NETWORK ENGINEER - EVERSTAFF - CLEVELAND
Full-time. Pay: $80,000 -$100,000 per year. Job Summary: As a Senior Network Engineer, you will oversee and guide a team of engineers, working closely with the Project Manager and Senior IT Leadership. Your main objective will be to ensure that projects are completed as planned�on schedule and within budget. Responsibilities: Leadership & Team Development - Lead, mentor, and support a team of engineers, ensuring high technical standards and collaborative teamwork. Collaboration with Project Management - Partner with the Project Manager and Senior IT Leadership to ensure technical solutions align with project objectives and scope. Network Expertise - Design, implement, and maintain complex network infrastructures, including firewalls, servers, switches, and related hardware. Communication & Organizational Skills - Act as the primary liaison between the engineering team and leadership, ensuring clear and effective communication. Qualifications: A Bachelor�s degree in Computer Science, Information Technology, or a related discipline (preferred); Over 5 years of experience in network engineering, with at least 2 years in a leadership role; Proficient in configuring and managing firewalls, servers, switches, backup solutions, and VOIP systems; Deep understanding of networking protocols (TCP/IP, DNS, DHCP, VPN, etc.).
GRIEVANCES & APPEALS REPRESENTATIVE � HUMANA � REMOTE
Full-time. Pay: $32,300�$42,200 per year. Virtual training will begin on Monday, November 17th, and run your first 5 weeks, Monday-Friday, 8am-4:30pm EST. Shift: Monday�Friday, 8am-5pm EST, but be flexible with your hours based on business needs to work possible overtime and weekends. Job summary: The Grievances & Appeals Representative 3 manages client denials and concerns by conducting a comprehensive analytic review of clinical documentation to determine if a grievance, appeal or further request is warranted and then delivers final determination based on trained skillsets and/or partnerships with clinical and other Humana parties. Qualifications: + 2+ years of customer service experience; Must have experience in the healthcare industry or medical field; Intermediate experience with Microsoft Word and Excel; Associate's or Bachelor's Degree (preferred); Prior experience with Medicare (preferred).
INFORMATION TECHNOLOGY SUPPORT SPECIALIST - MILLENNIA HOUSING MANAGEMENT - CLEVELAND
Full-time. Pay: $55,000.00 - $65,000.00 per year. Job summary: The Information Technology Support Specialist provides first and second level technical support and guidance to users by responding to inquiries, troubleshooting and resolving problems for all software and hardware issues; communicate technical issues with team members to research and implement solutions; documents inquiries and resolution in the ticketing system; communicate all changes to appropriate IT management; keeps skills in relevant technologies up to date and takes steps to constantly improve those skills. Qualifications: B.S. in Information Technology or relevant field (Work experience may be substituted in lieu of degree); IT Related Certifications (CompTIA A+, Network+, Project+, Microsoft, Cisco, etc.); 5+ years working experience in Information Technology; Ability to learn and find the answer on your own.
PHARMACY TECHNICIAN - CVS HEALTH � CLEVELAND
Part-time. Pay: $17.00 per hour. As a Technician, you will support the pharmacy team in delivering operational and service excellence within your store. Technicians are often the first point of contact to assist our patients and customers to deliver an exceptional experience. Duties: Ability to confirm prescription information and label accuracy, ensuring patient safety; Use and understand verbal and written communication to interact with patients and colleagues; Utilize active listening by giving full attention to what others are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times; Ability to use math to solve a problem, such as determining the total number of tablets to dispense, day�s supply, and/or number of full bottles and additional bottles needed to fill a prescription; Identifying challenging patient or colleague interactions and choosing the best course of action when faced multiple options. Qualifications: Must comply with any state board of pharmacy requirements or laws governing the practice of pharmacy, which includes but is not limited to, age, education, and licensure/certification; If the state board of pharmacy does not address or mandate a minimum age requirement, must be at least 16 years of age.
INDEPENDENT LIVING/HOME CARE RCM (RN OR LPN) - JUDSON SENIOR LIVING - CLEVELAND
Full-time. Pay: $32,000 - $35,000 per year. The independent living/home care RCM (resident care manager) provides and oversees residents who live in Judson independent living to assure the maximum health and wellness, autonomy, and quality of living for them is restored or maintained. Responsibilities: General Home Health duties - Completes intake, assessments and development of plan of care for home care clients; Monitors care delivery and make changes as needed to care plan for home care clients; Community duties - Maintain clinic hours for residents of that community; Offer health counseling and be available to residents in the capacity of listening to concerns and problems; Administrative duties - Provides on-call coverage after hours and is therefore required to carry a pager and have access to a phone at all times; Responds promptly to all pages resolving all clinical care situations in association with existing cases. Qualifications: Must possess a current RN or LPN license with three years nursing experience and one year supervisory; Geriatric experience, home care and or hospice nursing is preferred; Must possess a valid Ohio driver�s license.
LEAD PATIENT TRANSPORTER - CLEVELAND CLINIC - EUCLID
Full-time. Pay: $15.25 - $19.60 per hour. A caregiver in this position works evenings from 3:00 p.m. - 11:30 p.m. with every other weekend rotation and holiday requirements. As a Lead Patient Transporter, you will be responsible for delivering exceptional service to our patients and support for team members, ensuring smooth and efficient daily operations. Duties: Monitors employees in daily operations; Provides orientation, education and training for new hires; Develop effective team environment. Encourages and supports morale building activities and positive attitudes; Communicates with employees and provides orientation on policies; Analyzes workflow and procedures; Transports patients to and from clinical, ancillary and support areas via wheelchair, stretcher or beds as requested to include transport of patients with oxygen tanks, intravenous pumps, drips and special equipment. With assistance, transfer patients to or from beds, wheelchairs or stretchers as needed. Qualifications: High School Diploma or GED and two years of experience as a Patient Transporter in a medical setting or experience in a hospital setting with patient throughput systems OR Associate's Degree; Successfully complete training in the applicable Patient Transport software application within 30 days. This includes Patient Transport and Reporting module.
ROOM ATTENDANT - LA QUINTA INN AIRPORT NORTH - CLEVELAND
Full-time. Pay: $15.00 per hour. Location: La Quinta Inn Cleveland - Airport North, 4222 W. 150 Street Cleveland 44135. The Room Attendant is responsible for maintaining clean and attractive guestrooms while providing attentive, courteous, and efficient service to all guests. Responsibilities: Thoroughly clean guestrooms according to standards; Complete all pre-cleaning duties, including but not limited to, guest supplies, cleaning supplies, and linen for housekeeping cart set-up; Remove all trash and dirty linen from guestrooms and hallways; Keep all hallways, public areas and closets clean, neat and vacuumed. Qualifications: High School diploma or equivalent and/or experience in a hotel or a related field preferred; Must be able to exert up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly lift, carry, push, pull or otherwise move objects; Ability to stand during the entire shift.
CREW - TRADER JOE'S � WOODMERE
Part-time. Pay: $17.00 per hour. Our Crew Members create a warm and friendly shopping experience in our stores. We answer questions, offer suggestions, and ensure our customers know they are welcomed and cared for. Responsibilities: Working on teams to accomplish goals; Operating the cash register in a fun and efficient manner; Bagging groceries with care; Stocking shelves.
DAY CLEANER/MEN'S SHELTER - JV JANITORIAL SERVICES, INC. - CLEVELAND
Full-time. Pay: $14.00 - $15.00 per hour. Schedule: Monday�Friday, 8:00 AM � 2:00 PM. JV Janitorial Services is seeking a dependable Day Porter to support a client site at a men�s shelter in downtown Cleveland. We�re looking for someone who takes pride in their work and understands the impact of maintaining a clean and welcoming space. Responsibilities: Maintain cleanliness of restrooms, common areas, offices, and entryways; Sweep, mop, vacuum, and dust throughout the shift; Remove trash and keep high-traffic areas presentable; Perform ongoing touch-point cleaning and spot cleaning as needed. Requirements: Strong reliability and consistent attendance; Ability to work independently and stay on task without direct supervision; Previous commercial cleaning experience is a plus; Ideal for individuals with prior experience in facilities, healthcare, or high-traffic public environments.
JUVENILE CORRECTIONAL OFFICER - CUYAHOGA HILLS JUVENILE CORRECTIONAL FACILITY � HIGHLAND HILLS
Full-time. Pay: $24.16 per hour to start. DYS is seeking a Youth Specialist [Juvenile Correctional Officer] to join our diverse team! This person will oversee facility functions while providing valuable mentorship, experience, and knowledge to the youth in our care. The ideal candidate will be a strong leader with a solid background and a passion to habilitate youth. Duties: Provide safety, security, custodial care, & surveillance of assigned youth; Utilize provided training to observe, intervene, and de-escalation youth behavior and conflicts; Manage and maintain security and a positive interaction during and after family visits; Complete all required documents (reports, logs, evaluations etc.) Qualifications: High school diploma or G.E.D.; valid driver's license; must successfully complete Juvenile Correctional Officer assessment; Must be 21 years of age at time of application; Or equivalent of minimum class qualifications for employment noted above. Probationary period is 365 days.
COMMUNITY COORDINATOR - LUTHERAN METROPOLITAN MINISTRY -CLEVELAND
Full-time. Pay: $18.50 per hour. Position Summary: The Community Coordinator plays a pivotal role in managing a designated area within the shelter. This position is responsible for providing comprehensive case management and connections to housing resources and supportive services to assist clients transitioning out of homelessness. Duties: Collaborate with clients to devise Exit Plans that accelerate their transition out of homelessness, connecting them with suitable destination options based on eligibility; Facilitate referrals and connections to community partners, as appropriate; Assist shelter clients in enhancing their income prospects by guiding them towards job training programs, employment opportunities, or facilitating SSI/SSDI applications; Align clients' trajectories with their Exit Plans by coordinating their engagement with other Communities within the Shelter. Qualifications: Our ideal candidate has a High School Diploma or GED; Bachelor�s Degree preferred; Proven experience identifying, accessing, and coordinating with community partners and social service resources; Experience working with people experiencing homelessness, veterans, people with substance use disorders, people with re-entry backgrounds, and/or other vulnerable populations, preferred.
HUMAN RESOURCES DIRECTOR - PROVIDENCE HOUSE, INC. - CLEVELAND
Full-time. Pay: $100,000 - $115,000 per year. Position summary: We are seeking a Human Resources Director to lead the Providence House's HR function and serve as a key strategic partner and trusted collaborator to the CEO, COO, and executive leadership team. This is a high-visibility role for an experienced HR leader who thrives in mission-driven, multi-site, highly regulated environments. The ideal candidate will be motivated to drive meaningful organizational impact as Providence House continues its growth trajectory. For more information about Providence House, a full job description for this role, and a description of benefits, see the Providence House website � www.provhouse.org/jobs.
UTILITY OPERATOR - AEROTEK � CLEVELAND
Full-time. Contract to Hire. Pay: $22.22 - $24.22 per hour. Typical shift hours are: 1st shift from 6:30 a.m. to 2:30 p.m., 2nd shift from 2:30 p.m. to 10:30 p.m., and 3rd shift from 10:30 p.m. to 6:30 a.m. The Utility Worker supports safe and efficient steel manufacturing operations by assisting machine operators, managing material flow, operating industrial equipment, and maintaining a clean, organized production area. Duties: Support equipment and production line setup to ensure on?time start?ups and efficient restarts after stoppages; Assist operators by pulling heaters, returning material to line loaders, and maintaining steady material flow; Safely assist crane operations, including hooking loads, clearing pit jams, and supporting material movement; Operate conveyors, pallet conveyors, and cycle push buttons to prevent line backups and keep presses running.
CNC MILL/TURN MACHINE OPERATOR - BWX TECHNOLOGIES, INC. - EUCLID
Full-time. Pay: $41.46 per hour. Position Overview: As our CNC Mill/Turn Machine Operator, you will set up, operate, and inspect multiple conversational and CNC Mill machining centers to perform machine functions such as but not limited to; cutting, drilling, milling, tapping, reaming, boring, and deburring of alloy and non-alloy work pieces by performing the following duties listed below. Responsibilities: Setup and operate multiple machines and machining centers; Read, interpret, and follow complex blueprints, operating sheets and procedures, sketches, and related technical data to determine tooling requirements, setup procedures, control settings, and machining method and sequence; Mount, align, position, and secure tooling, attachments, and work piece on machine; Enter commands to input, output, or retrieve preprogrammed instructions from database. Qualifications: High school diploma or its equivalent is required; Minimum of two (2) years of experience in set-up and operation of CNC Mill/Turn Centers, completion of an accredited training program will be considered; If necessary, be able to demonstrate ability to perform above skills on a test piece; Possess sufficient computer skills; Ability to demonstrate CNC control abilities, including editing speeds, feeds, tool offsets, and fixture offsets.
CONSTRUCTION MATERIALS TECHNICIAN - ACTALENT - CLEVELAND
Full-time. Contract to Hire. Pay: $20.00 - $22.00 per hour. The Construction Materials Technician will perform material testing of soils, aggregates, asphalt concrete, and concrete at the time of placement on construction sites. Responsibilities: Perform material testing of soils, aggregates, asphalt concrete, and concrete; Interpret specifications and conduct inspections, testing, and sampling; Obtain and record field data accurately and organize it as per project requirements; Generate and compile comprehensive field reports. Qualifications: 1-3 years of experience in construction materials testing; ACI Certification in Concrete Testing; High school diploma; Valid driver's license; Willingness to work a variable schedule, including weekends, early mornings, and overtime.
PACKAGING TECHNICIAN/PACKER - WORK 22 - CLEVELAND
Full-time. Pay: $18.00 - $19.00 per hour. Company can pay more salary for a more experienced person. Hours start at either 7AM or 8AM. Job duty: Pack items and make sure the components are packaged properly before shipment. Requirement: Attention to detail
WAREHOUSE TRANSPORTATION CENTER COORDINATOR ADMINISTRATIVE ASSISTANT - RYDER - EUCLID
Full-time. Pay: $19.67 per hour. Overtime Pay $29.50 per hour. Schedules: Sunday-Wednesday 6:00am-4:30pm. We want the right Warehouse Associate to join us at Ryder and work in the Safest Supply Chain Environment with State-of-the-Art Equipment. Responsibilities: Maintain the Welcome Center attendant log of arrivals and departures of commercial and private vehicles; Check all inbound and outbound seals on vehicles; Communicate effectively with management on any welcome center issues; Interact with drivers and visitors in a polite professional manner. Requirements: High school diploma or equivalent preferred; 1-2 years' experience in freight coordination / scheduling / planning; Must possess excellent time management skills and be very organized; Highly proficient in Microsoft programs;
DRIVER (NON-CDL) - FAMOUS SUPPLY - CLEVELAND
Full-time. Pay: $23.00 per hour + based on experience. Job summary: As a non-CDL Driver, you will play a crucial role in the Famous Supply Chain ensuring that all regulations, laws, and policies are followed while picking up and delivering products to Famous Supply Branches, Customers, and Job Sites. Responsibilities: Assist in loading trucks; Use provided smartphone to navigate to stops on-time; Unload materials for customer; Verify delivery for accuracy; Provide friendly and helpful customer service. Required Experience and Skills: Ability to drive 26� box truck safely and effectively; Valid driver�s license (CDL not required); Acceptable driving record.
CLIENT SERVICE CENTER REPRESENTATIVE - SKYSOURCE SOLUTIONS INC. -CLEVELAND
Full-time. Pay: $20.00 per hour. Position Type: Contract (6 months) with potential for hire. MetLife Legal Plans is seeking Client Service Center Representatives to join its Cleveland-based Client Service Center. This role is ideal for customer service professionals who excel at helping others, communicating clearly, and navigating multiple systems in a fast-paced environment. Responsibilities: Provide exceptional customer service via inbound calls; Listen actively and demonstrate empathy with every caller; Navigate multiple systems simultaneously while assisting members; Accurately document interactions and complete detailed records. Qualifications: 2�5+ years of customer service experience; Experience in call centers, legal services, hospitality, healthcare scheduling, or other service-based environments preferred; CRM experience preferred (e.g., Zendesk); Contact center phone systems (e.g., Cisco); Ability to work in multiple systems simultaneously; Bachelor�s degree preferred; Associate degree or some college coursework acceptable with 5+ years of relevant customer service experience.
SALES/CUSTOMER SERVICE SPECIALIST - ROBERT HALF - CLEVELAND
Full-time. Pay: $50,000.00 - $60,000.00 per year. We are looking for a detail-oriented and proactive Sales/Customer Service Specialist to join our clients team in Cleveland, Ohio. In this role, you will support sales operations, assist with customer interactions, and contribute to the overall success of sales efforts. Responsibilities: Provide administrative support to the sales team by handling quotes, managing orders, and ensuring timely entry of sales data; Deliver exceptional customer service by addressing inquiries, resolving issues, and maintaining strong client relationships; Participate in trade shows and association meetings to represent the company and support promotional activities; Collaborate with internal teams to ensure accurate and efficient order processing. Requirements: Proven experience in sales administration and customer service roles; Strong communication and interpersonal skills to effectively interact with clients and team members; Ability to manage time efficiently and handle multiple tasks in a fast-paced environment; Proficiency in Microsoft Office Suite and familiarity with sales management tools.
AT&T SALES REPRESENTATIVE - SKY NOVA, INC - CLEVELAND
Full-time. Pay: $48,000 - $60,000 per year. Sky Nova, Inc is hiring an AT&T Sales Representative to be the connection and contact point for all residents in the Cleveland area looking for AT&T's services and products. Responsibilities: Introduce our customers to service solutions, while matching their preferences; Be the initial point of contact for all customer inquiries and concerns; Assist in managing customer accounts ensuring customer satisfaction and retention; Maintain up to date CRM records with sales, customer interaction and customer insights; Utilize sales data to uncover upsell opportunities and upgrade customer service processes. Qualifications: A high school diploma or GED equivalent; Clear and concise communication skills with the ability to communicate with a variety of customers; Problem solving skills, with the ability to quickly identify issues; Proficient in CRM software tools.