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Community Job Board Lead

Community Job 

Board

Community Job Board 

 

Every week Step Forward compiles a list of available employment opportunities in Cuyahoga County. The jobs are separated by category and listed below. Just click on the listing for more information and a link to apply. To learn of available jobs at Step Forward click here

Customer Service

CUSTOMER SERVICE REPRESENTATIVE/DRIVING - SP+ - CLEVELAND

Full-Time. Pay: $19.00 - $23.00 per hour. SP+, a Metropolis company, is an artificial intelligence company for the real world. We use computer vision to enable checkout-free parking experiences. We are the largest parking network in America, with over 23,000 employees powering mobility at over 4,000 locations across North America and Europe. Responsibilities: Assists customers in making payment to fully automated revenue control equipment; Helps customers with parking services and facilitates the expedient flow of traffic through the facility; Leads programs to improve client and customer satisfaction; Assists in the management of the day-to-day activities of the assigned location; Monitors parkers in pay-in lanes; Interacts with customers in a friendly and professional manner; Provides assistance to customers that have forgotten where they parked their vehicle. Qualifications: High School Diploma or an equivalent combination of experience and education; Experience with automated parking access control hardware and software or a high aptitude for technology; Special shift requirements, if any, will vary depending on the location's hiring needs. If applicable, availability to work 2nd shift, 3rd shift and/or week-ends may be required; The employee will be required to have and maintain a valid state-issued driver�s license with a current address and acceptable driving record.

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CUSTOMER SERVICE AND COLLECTIONS REPRESENTATIVE - AAA ADVANCED PLUMBING & DRAIN - CLEVELAND

Full-time. Pay: $18.00 - $24.00 per hour. Advanced Plumbing and Drain is seeking a dedicated and enthusiastic Customer Service & Collections Representative to join our team. This onsite role is split evenly, with half the day focused on customer service and the other half on collections. Responsibilities: Provide outstanding customer service by responding to inbound inquiries via phone, email, and chat in a timely manner, utilizing Service Titan; Assist customers with service information, scheduling, order processing, and troubleshooting issues; Conduct outbound collection calls on past-due invoices using Sage, ensuring clear communication, professionalism, and effective follow-up; Handle outbound customer service calls as needed to confirm appointments, follow up on inquiries, and ensure customer satisfaction; Maintain accurate records of all customer interactions, payments, and transactions through precise data entry. Qualifications: Previous experience in a call center, customer service environment, and collections role is required; Strong computer skills with proficiency in Microsoft Office Suite; Excellent typing skills and high attention to detail for accurate data entry.

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CALL CENTER REP/PHARMACY TECH SUPPORT - IQVIA - REMOTE

Full-time. Pay: $18.00 per hour. Shifts available: 8:00 am - 5:00 pm EST or, 9:00 am - 6:00 pm EST or, 10:00 am - 7:00 pm ET or, 11:00 am EST - 8:00pm EST. The Pharmacy Support Call Center Representative is primarily responsible for fielding requests such as card activation, program eligibility, explanation of program benefit and explanation/troubleshooting of submission rejection. Responsibilities: Provide initial support for customer requests via telephone, email, fax, or other available means of contact to the Support Center; Quickly assess the user's issue and provides first level support for problem resolution; Document information specific to the resolution and escalate unresolved issues expeditiously to the appropriate area; Recognize operational challenges and suggest recommendations to management, as necessary. Qualifications: High School Diploma or equivalent; Pharmacy Technician experience required; HIPAA certified; Call center experience required (3+ years preferred).

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CLERICAL SUPPORT/OFFICE ADMINISTRATION - CRUCIAL LINK GROUP - CLEVELAND

Part-time. Temp To Hire (25-30 hours / week). Pay: $16.00 - $17.00 per hour. Responsibilities: Perform duties of a receptionist: answering phone(s), taking messages, providing direct support to the Management staff; Provide clerical support, including report generation & billing (invoicing); Maintain administrative consumables to enable efficient operation of the office(s); Schedule pickups and deliveries as needed; File and maintain document archives. Qualifications: Proficient in computer use (Word & Excel); Willing to train on current in-house computer program; Ability to interact with clients and peers in a professional manner; Minimum one (l) year administrative experience; High school graduate, or equivalent; Must speak English fluently as well as writes in English.

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FRONT DESK RECEPTIONIST - OMT - CLEVELAND

Part-time. Pay: $17.00 per hour. Expected hours: 20.0 - 30.0 per week. Job summary: High-paced medical office seeking dependable self-starter. Must have reliable transportation, ability to communicate clearly and effectively, and willingness to learn. The office specializes in workman's compensation. Previous customer service experience preferred however not required. Responsibilities: Greet and welcome patients in a friendly and professional manner; Answer phone calls and direct them to the appropriate department or staff member; Handle check-in and check-out procedures; Handle inquiries, requests, and complaints promptly and courteously; Maintain a clean and organized front desk area; Perform duties such as data entry, filing, faxing, and photocopying.

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ADMINISTRATIVE SPECIALIST/OFFICE MANAGER - DSV - GLOBAL TRANSPORT AND LOGISTICS - CLEVELAND

Full-time. Pay: $22.75 - $30.75 per hour. As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let�s grow together as we continue to innovate, digitalize and build on our achievements. Responsibilities: Oversee day-to-day office activities as main point of contact in reception area, and keep management informed; Provide direct administrative support as needed, including scheduling appointments, meetings, and events booking travel; mailing and shipping packages; and updating contacts database and employee lists; Managing keycards, badges, and Envoy system for visitors; Maintaining training records, CW1 license records, assist with employee termination; Assist with managing phone extensions by ensuring the reception has an accurate list of user extensions. Qualifications: Bachelor's degree in business administration, office management, or a related field is preferred; Minimum of 3-5 years of experience in office management or administrative roles, with demonstrated leadership and organizational skills; Strong organizational and multi-tasking abilities; Excellent communication and interpersonal skills; Proficiency in office software applications, including Microsoft Office (Word, Excel, Outlook).

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EXPENSE REIMBURSEMENT COORDINATOR - PROGRESSIVE - MAYFIELD VILLAGE

Full-time. Pay: $39,400 - $54,300 per year depending on position level and experience. Position summary: As an expense reimbursement coordinator, you'll coordinate applying reimbursement procedures and guidelines to audit expense reports. In this role, you'll assist employees with web-based expense report submissions and perform various functions associated with the company's Corporate Card Program. Additionally, you'll act as a liaison between employees and the Corporate Card Provider for daily program operations. Qualifications: High school diploma/ GED equivalent or higher and a minimum of three years Accounts Payable or Accounts Receivable experience; Proficiency with an expense reimbursement platform (i.e., Concur, Workday, etc.); Experience with a corporate credit card program (i.e., applications, account maintenance, etc.); Knowledge of general accounting functions and principles; Demonstrated knowledge of the Microsoft Office Suite with proficiency in Excel. This is a remote position; however, candidates must reside in the Cleveland, Ohio area to be considered and must have the flexibility to attend in-office meetings as needed.

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INSURANCE AGENCY BOOKKEEPER - WAHVE - REMOTE

Full-time. Part-time. Pay: $25.00 - $30.00 per hour. At WAHVE, we value significant insurance experience and want to revolutionize the way people think about phasing into retirement by offering qualified candidates the opportunity to continue their career working from home. As we say, retire from the office but not from work. We have assignments available to help our retail broker or wholesale broker or MGA clients in Insurance Agency Bookkeeping positions. Responsibilities: Responsible for the General Ledger including Accounts Payable, Accounts Receivable, and Commission Payable; Prepare monthly management and producer commission payable reports; Prepare reconciliation of carrier commission statements. Resolve accounting discrepancies with insurance carriers and/or producers; Prepare monthly and annual financial statements. Qualifications: 25 years of full-time work experience; 10 most current years of premium accounting experience.

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BENEFITS SPECIALIST - ASTON CARTER - CLEVELAND

Full-time. Pay: $50,000 - $60,000 per year. As a Benefits Specialist, you will be responsible for providing comprehensive benefits and leave administration, managing systems, supporting employees, and ensuring compliance. Responsibilities: Create and maintain strong communication for all leave cases, ensuring management, employees, and payroll teams are updated and engaged with leave and return-to-work dates; Partner with benefit vendors to ensure enrollment accuracy between the HRIS system and benefit portals, performing regular audits for data integrity; Develop and deliver company-wide benefit education sessions, including open enrollment and new hire sessions; Provide real-time employee support on coverage/claims concerns and provider issues related to self-funded medical coverages. Qualifications: Proficiency in human resources and benefits administration; Experience in managing multi-state benefits; Ability to communicate effectively with over 500 blue-collar workers about benefits; Customer-centric approach with strong relationship-building skills; Proficient knowledge of Microsoft Office (Word, Excel, Outlook, PowerPoint).

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IT SPECIALIST - IC AUTOMATION - SOLON

Contractor. Pay: $27.24 - $29.98 per hour. We are seeking a dynamic and proactive IT Technician to join our technology support team. In this role, you will be the frontline problem solver, ensuring the seamless operation of our IT infrastructure and providing exceptional technical support to users across the organization. Duties: Provide comprehensive technical support to end-users for hardware, software, operating systems (Windows, macOS, Linux), and network issues; Manage computer systems, including installation, configuration, updates, and maintenance of desktops, laptops, and peripheral devices; Troubleshoot software problems related to Microsoft Office applications, enterprise software like BMC Remedy, ServiceNow, Jira, and other business tools; Maintain and support computer networking infrastructure such as LAN (Local Area Network), VPN (Virtual Private Network), firewalls, switches, and routers to ensure secure and reliable connectivity. Qualifications: Proven experience in providing IT support within a fast-paced environment is highly preferred; Strong knowledge of operating systems including Windows (various versions), macOS, and Linux distributions; Hands-on experience with computer networking concepts such as LAN setup, VPN configuration, firewall management, and troubleshooting network connectivity issues; Familiarity with enterprise IT management tools like BMC Remedy, ServiceNow or Jira for incident tracking and resolution documentation.

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CALL CENTER REP/PHARMACY TECH SUPPORT- IQVIA - REMOTE

Full-time. Pay: $18.00 per hour. Shifts available: 8:00 am - 5:00 pm EST or, 9:00 am - 6:00 pm EST or, 10:00 am - 7:00 pm ET or, 11:00 am EST - 8:00pm EST. The Pharmacy Support Call Center Representative is primarily responsible for fielding requests such as card activation, program eligibility, explanation of program benefit and explanation/troubleshooting of submission rejection. Responsibilities: Provide initial support for customer requests via telephone, email, fax, or other available means of contact to the Support Center; Quickly assess the user's issue and provides first level support for problem resolution; Document information specific to the resolution and escalate unresolved issues expeditiously to the appropriate area; Recognize operational challenges and suggest recommendations to management, as necessary. Qualifications: High School Diploma or equivalent; Pharmacy Technician experience required; HIPAA certified; Call center experience required (3+ years preferred).

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SYSTEMS PROGRAMMER - REESE PHARMACEUTICAL - CLEVELAND

Full-time. Pay: $90,000 - $110,000 per year. Location: 10617 Frank Ave, Cleveland, 44106. Position Summary: This position is responsible for enabling productivity and better analytics by way of technology and incorporating AI into our daily processes. Duties: Develops code; analyzes, researches, and resolves system issues; Responsible for small user stories encompassing limited feature development and service requests - with impacts largely limited to a single application or system; Articulates and overcomes obstacles; Creates and maintains application documentation. Qualifications: Bachelor's Degree (BA) from four-year college or university with three years of experience, or seven years of related experience and/or training, or equivalent combination of education and experience; Expertise in business process mapping, functional specifications, and use case development; SQL and data analysis capabilities; Experience with SYSPRO or similar ERP systems.

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HOME HEALTH AIDE - JS'GRACE HOME CARE AGENCY - CLEVELAND

Part-time. Pay: $16.50 - $17.25 per hour. Position summary: Js'Grace Home Care wants to add a new Home Health Aide to our Cleveland Ohio team. The Home Health Aide will assist residents with all daily activities in their homes. These activities include everyday living, housekeeping, bathing and dressing, transportation, cooking, shopping, toileting, medication, mobility, and continence care. Requirements: High school diploma or GED required and current state license; Safe driving record with reliable transportation and car insurance; Must be able to pass a drug test and background check.

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MEDICAL ASSISTANT- XCELL MEDICAL GROUP - CLEVELAND

Full-time. Part-time. Pay: $17.00 - $20.00 per hour. Eastside Medical Group currently has a position available for an experienced Medical Assistant in our busy, fast-paced physical medicine office. Part-time or full-time availability working Monday through Friday and only working until 12 noon on Tuesdays and Fridays, no weekends! Duties: Provide overall support for Physicians and office operations; Prepares patients for examination and treatment; Takes patient histories and vital signs; Prepares exam and treatment rooms with necessary instruments. Qualifications: Graduation from an accredited Medical Assisting program. - Certified (CM) or Medical Assistant Interim (IC) credential required. Prefer 5 years of experience; Must be outgoing, a fast learner, very personable, and must have the desire to pay attention to details; Orthopedic or Chiropractic experience is a plus!

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PATIENT ROOM SERVICE ASSOCIATE/FOOD & NUTRITION - METROHEALTH - CLEVELAND

Full-time. Pay: $30,000 - $40,000 per year. A health care provider in Cleveland is seeking a candidate responsible for taking food orders and providing food services to patients. Responsibilities: Take food orders through direct patient/customer contact; Perform clerical duties supporting the Food and Nutrition Services Department; Process patient meal information into the nutrition program. Qualifications: Must have a high school diploma or equivalent; Electronic competency to work with various software; Strong customer service and communication skills are essential.

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CLEANER - WILD ROOTS PRESCHOOL & DAYCARE - CLEVELAND

Part-time. Pay: $14.00 - $18.00 per hour. We are seeking a highly motivated, detail-oriented cleaner to deep clean, disinfect, and organize our center every evening from 6:00 PM to 9:00 PM, at least three days a week. The ideal candidate must be able to lift up to 50 lbs, follow detailed cleaning checklists without error, and ensure the center is sparkling clean and well-organized each morning. Responsibilities include thorough cleaning, disinfecting surfaces, taking out trash nightly, and maintaining a pristine environment. If you have experience in deep cleaning, are highly motivated, and take pride in your work, please apply!

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ROOMS OPERATIONS MANAGER - MARRIOTT INTERNATIONAL - CLEVELAND

Full-time. Pay: $57,000.00 - $71,000.00 per year. Job Summary: Assists in managing the execution of all operations in the rooms area departments (e.g., Front Office, Engineering/Maintenance, Housekeeping) and managing staff. Strives to continually improve guest and employee satisfaction and maximize the financial performance of the department. Monitors compliance with standards and procedures. Leads specific team while assisting with meeting or exceeding property goals. Qualifications: High school diploma or GED; 4 years experience in the guest services, front desk, housekeeping, or related professional area; OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years' experience in the guest services, front desk, housekeeping, or related professional area.

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FOOD SERVICE SUPERVISOR/LAURA'S HOME - THE CITY MISSION - CLEVELAND

Full-time. Pay: $50,000 - $60,000 per year. Job Summary: Through a strong Christian worldview, serves residents and staff attractive and nutritious meals. Trains and supervises staff and residents assigned to the kitchen and strive to run a safe and effective operation. Responsibilities: Provides leadership and manages the department/staff effectively and efficiently; Oversees Food Service Operations; Creates menu of attractive and nutritious meals. Orders and tracks required food and kitchen supplies; Ensure staff, volunteers, and OSS residents are properly trained. Qualifications: High school diploma or GED required; ServSafe Food Protection Manager Certification required; 3+ years food service experience required; Demonstrated experience and ability giving direction, assignments, and feedback to others required.

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FAMILY ADVOCATE - GOOD SHEPHERD EARLY LEARNING PROGRAM - EUCLID

Full-time. Pay: $17.99-$24.86 per hour. The Catholic Charities Early Learning/Head Start program provides high quality, comprehensive approach to services for both children and families that includes early learning education, professional development, family engagement, health and nutrition, and mental health and disabilities services. Responsibilities: Build relationships with families to assess their strengths, utilize case management skills to determine their needs, and work together to develop goals and connect the family to essential resources; Foster and grow family relationships to encourage strong attendance, family goals, family referrals, family assessments, participation, and enrollment; Analyze and interpret data to effectively monitor and identify critical areas that will allow the whole family to thrive including family services, health & nutrition, physical and mental health.

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CLIENT SERVICES COORDINATOR - WEST SIDE CATHOLIC CENTER - CLEVELAND

Full-time. Pay: $42,000.00 - $50,000.00 per year. Under the supervision of the Resource Center Manager, the Client Services Coordinator is responsible for providing coordination and oversight of activities associated with a general or special service in the Resource Center. Responsibilities: Assesses barriers and needs of clients and develops a plan to address each of the barriers/needs; Identifies supportive services required by clients to meet needs and provides and/or accesses applicable supportive services and resources; Supports clients in seeking out and obtaining safe, and affordable permanent housing as well as in realizing employment outcomes that will support the client in housing; Establishes and maintains a positive working relationship with clients. Qualifications: High school diploma or GED Equivalent required. Bachelor�s degree with specialization in social, behavioral or human services preferred; Minimum of two (2) years of experience in provision of homeless and/or social services for underprivileged persons; Licensed Social Worker or equivalent preferred.

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MENTAL HEALTH ADMINISTRATOR 1/ENGAGEMENT SPECIALIST - OHIO DEPARTMENT OF BEHAVIORAL HEALTH - NORTHFIELD

Full-time. Pay: $25.77- $33.52 per hour. This position is located at Northcoast Behavioral Healthcare, 1756 Sagamore Road, Northfield, Ohio. The Ohio Department of Behavioral Health (DBH) is proud to be an Ohio Recovery Friendly Workplace, committed to supporting the health and well-being of all employees, including those in recovery. Responsibilities: Provide services on/off the unit for civil/forensic patients; Co-facilitate services with unit or other staff members and direct patient participation; Maintain schedule of patient services; Evaluate patient progress toward treatment objectives. Required Educational Transcripts: Official transcripts are required for all post-secondary education, coursework, or degrees listed on the application. Applicants must submit an official transcript before receiving a formal employment offer.

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CLINICAL THERAPIST/COUNSELOR - MIND TREK COUNSELING LLC - CLEVELAND

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UTILITY WORKER - PRETIUM PACKAGING - CLEVELAND

Full-time. Pay: $17.00 - $18.00 per hour. Pretium Packaging is a leading designer and manufacturer of innovative packaging solutions for a diverse range of industries. We are hiring for a Utility Worker to join our team. As a Utility Worker, you will be responsible for ensuring the smooth operation and maintenance of production processes, contributing significantly to the overall efficiency and quality of our manufacturing outputs. Responsibilities: Assist in the setup and operation of manufacturing equipment and machinery; Perform routine inspections and preventive maintenance on equipment as per schedule; Manage material inventory, ensuring that all supplies are readily available for production processes; Support team members in troubleshooting and resolving mechanical issues in a timely manner. Qualifications: High school diploma or equivalent education; Prior experience in a manufacturing environment, preferably within the plastics industry; Ability to operate various types of machinery and equipment safely and efficiently; Strong mechanical aptitude and problem-solving skills.

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LABORER CONSTRUCTION - TRADEWINDS SUPPORT PARTNERS, LLC -CLEVELAND

Full-time. Pay: $18.00 - $22.00 per hour. Cleveland project in need of Construction Laborer to assist with construct/install of frame work and panels for a Dome Theater. Will be working from scaffolding most of the time. Must not be afraid of heights and familiar with harness safety.

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CNC OPERATOR - CAMBRIA - CLEVELAND

Full-time. Pay: $17.15 - $22.66 per hour. 2nd Shift. This position is responsible for CNC operations using a crane to operate, monitor and maintain the CNC machine to build orders for customers while maintaining quality and safety standards. This position may be eligible for a $1.00 shift differential which would be applied to the base hourly rate for all hours worked during designated overnight shift periods. Responsibilities: Operate, monitor and maintain the CNC machine properly by SOP standards; Operate an overhead crane throughout your shift; Complete daily safety inspections of crane before use; Organize; maintain and keep free of clutter your work area and general CNC area; Perform job duties safely as outlined in the Standard Operating Procedures (SOPs). Qualifications: High school diploma or equivalent is preferred; Experience: 2+ years of machining is preferred; Systems: Microsoft Office Suite, AutoCAD is preferred.

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DELIVERY DRIVER - AARON'S INC - MAPLE HEIGHTS

Full-time. Part-time. Pay: $14.75 to $15.50 per hour. With Aaron�s, being a Delivery Driver can be the first step on a great career journey. Here�s one possible path with us: Duties: Load, secure and protect merchandise; Offload, install and demonstrate merchandise; Safely operate delivery vehicle; Assist in store when needed. Requirements: Age: 21 (18 in Canada); HS diploma or equivalent preferred; Must meet DOT requirements for certification (U.S.); A valid driver�s license is required, but not a CDL.

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DC WAREHOUSE ASSOCIATE - FAMOUS SUPPLY - CLEVELAND

Full-time. Pay: $17.00 per hour. Shift: 6:00AM-2:30PM. Job summary: The Warehouse Associate role is crucial to the daily operations of the Famous Supply Distribution Center. In this role you will be part of every function of the warehouse including but not limited to receiving, pick/pack/ship, inventory counts, equipment operation, and much more, all with a safety-first mindset. Your work directly impacts the service we provide to our customers, sales teams, branches, drivers, and more! Requirements: Capable of working at heights of up to 30 feet; Ability to work in a fast-paced environment; Building industry experience and requisite product knowledge (preferred); Experience working in a warehouse (preferred); Experience using RF Scanners (preferred).

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WAREHOUSE ASSOCIATE - AIRCLEAN SYSTEMS - BRECKSVILLE

Full-time. Pay: $18.50 per hour. Schedule: Monday-Friday 7:00am - 3:30pm. Position Summary: Process work orders by filling orders with raw materials for production floor. Package finished goods for shipment. Responsibilities: Package finished product for shipping (boxing and labeling); Stage finished product for loading; Responsible for quality control. No damaged product is sent out of the warehouse. No damaged raw material is accepted into the warehouse. Qualifications: Must be 18 years or older to apply; Ability to read, analyze, and interpret general business periodicals, technical procedures, or governmental regulations; Ability to apply concepts of basic math.

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CUSTOMER SERVICE REPRESENTATIVE/TECHNICAL SUPPORT (MOBILE) - SPECTRUM - CLEVELAND

Full-time. Pay: $20.00 per hour. This is an on-site position located in Garfield Hts., OH. Responsibilities: Interacting with customers through inbound calls to resolve a variety of topics, including mobile service activation, billing questions, rate and fee inquiries, order and payment processing, account updates, subscriber challenges, and more; Resolving mobile customer inquiries while creating best-in-class customer experiences; Working independently in an open, friendly environment while collaborating with a supportive, energetic team. Qualifications: High school diploma or equivalent; Ability to work a variety of schedules including nights, weekends, and holidays; Ability to read, write, speak and understand English; 6+ months of customer service experience; 6+ months of working with software applications (preferred); 6+ months of high-volume phone experience in customer service or a call center (preferred); MS Office, computer skills, typing (preferred).

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MEDICAL ASSISTANT - UNIVERSITY HOSPITAL - BEACHWOOD

Full-time. Pay: $15.36 - $24.03 per hour. UH Facility: Ahuja Medical Center. This position is responsible for fully performing basic Medical Assistant duties. Responsibilities: Facilitates unit operations by managing patient flow; Responsible for all front desk duties specific to department, including scheduling patients, collecting and verifying patient payor information and other patient documentation; Must abide by all requirements to safely and securely maintain Protected Health Information (PHI) for our patients. Qualifications: Completion of a Medical Assistant Program (Required); 1+ years of clinical experience as a Medical Assistant (Required); Able to communicate effectively with people from varied socioeconomic backgrounds.

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