Community Job
Board
Community Job Board
Every week Step Forward compiles a list of available employment opportunities in Cuyahoga County. The jobs are separated by category and listed below. Just click on the listing for more information and a link to apply. To learn of available jobs at Step Forward click here
Customer Service
CLIENT SERVICES REPRESENTATIVE - BEVAN & ASSOCIATES LPA, INC. - BOSTON HEIGHTS
Full-time. Pay: $18.00 - $20.00 per hour. Company Description: Bevan & Associates has been representing injured workers in Ohio and other states for over 40 years. We continue to grow our practices and are looking for positive, energetic people to add to our team. The ideal candidate for this position will have the following: Highly organized; Quick learner, with an ability to obtain, understand and retain knowledge; Familiarity and comfortable using Microsoft Office software, including Word, Excel and Outlook; Knowledge of medical terminology and reporting helpful.
SECURITY GUARD/UNARMED PATROL DRIVER - ALLIED UNIVERSAL - CLEVELAND
Part-time. Pay: $18.50 per hour. Schedule: Fri, 05:30 PM - 03:00 AM; Sat, 05:30 PM - 03:00 AM; Sun, 05:30 PM - 03:00 AM. Duties: Provide customer service to students, faculty, staff, and visitors by following Allied Universal security-related procedures, site-specific policies, and when appropriate, emergency response activities; Respond to incidents and critical situations in a calm, problem-solving manner, including assisting with access control concerns, disturbances, medical calls, and other campus-related requests; Conduct regular and random foot and/or vehicle patrols of academic buildings, residence areas, parking lots, and perimeter areas to help to deter unwanted activity and identify security-related concerns; Monitor and report security-related alarms, suspicious activity, and facility issues, and document observations in written reports and/or electronic systems per site requirements. Requirements: A valid driver's license is required in accordance with Allied Universal driver policy requirements; Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles; Possess a high school diploma or equivalent.
CUSTOMER SERVICE REPRESENTATIVE/METAL - OLDCASTLE BUILDINGENVELOPE - CLEVELAND
Full-time. Pay: $18.07 - $27.11 per hour. From apartments in New York to hospitals and stadiums in Dallas, libraries at prestigious universities to creating modern retail experiences, our teams contribute architectural glass and building products to projects that shape the way people live, work, heal, learn, and play. Duties: Maintain broad knowledge of products and services of the organization; Document customer interactions and transactions; Data entry of faxed, emailed, and phoned in orders for production; Coordinate between sales and production to meet customer expectations; Maintain good communication channels with product and support staff. Qualifications: A minimum of 1-year previous customer service experience in customer facing role; A minimum of 1-2 years' experience in construction or manufacturing industry in any setting; Preferred experience with AS400, SAP; Strong organizational and listening skills; Ability to work overtime when required.
FRONT DESK AND ADMINISTRATIVE COORDINATOR - FAMICOS FOUNDATION INC - CLEVELAND
Full-time. Pay: $18.00 - $21.00 per hour. The Front Desk & Administrative Coordinator serves as the first point of contact for Famicos Foundation, supporting a welcoming, professional, and service-oriented environment. Responsibilities: Serve as the primary point of contact for visitors, residents, and callers, providing a customer focused experience; Answer, screen, and route phone calls; provide accurate information or referrals as appropriate; Coordinate calendars, scheduling, and logistics for staff and community related activities; Receive, sort, and distribute mail, packages, and documents. Qualifications: High school diploma or equivalent required; associate degree or equivalent experience preferred; Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint), including calendar management and scheduling tools; Strong data entry skills with a high level of accuracy and attention to detail; Excellent communication, customer service, and interpersonal skills.
ADMINISTRATIVE ASSOCIATE - PEOPLE ARCHITECTS - CLEVELAND
Temporary. Pay: $21.00 - $22.00 per hour. People Architects is hiring a Temporary Philanthropy Administrative Assistant to provide temporary support to the Philanthropy Department at a respected Cleveland institution. Responsibilities: Complex calendar management & scheduling with multiple stakeholders; Meeting prep (agendas/materials), minutes, and action-item tracking; Data entry/record updates in a database/CRM (Altru experience is a plus); Confidential work with professionalism and great judgment Qualifications (required and preferred): 2+ years experience in administrative support, executive support, or office coordination; Proven ability to manage complex calendars and coordinate meetings with multiple stakeholders; Strong proficiency in Microsoft Office (Outlook scheduling is a must; Word/Excel/PowerPoint); Excellent written communication (editing, proofreading, professional email/letters, meeting notes).
HR SYSTEMS AND BENEFITS ADMINISTRATOR (PAYCOM) - SIFCO INDUSTRIES - CLEVELAND
Full-time. Pay: $70,000 - $85,000 per year. Summary: Responsible for configuring and maintaining the company's Human Capital Management system. Administers the company's diverse benefit programs, including a full spectrum of health and welfare benefits and multiple 401k retirement plans. Duties: Acts as the steward for all HR data and enforces data integrity and quality across all source systems and processes. Maintains security and system access for all users; Maintains and enhances HCM system configurations and interfaces to ensure accurate benefits enrollment and billing; Assists all HR team members with trouble-shooting payroll issues, interfacing with Paycom as needed. Qualifications: Bachelor's Degree in HR or business-related field; Must be proficient in an integrated Human Capital Management/HRIS system. Paycom experience is a plus; Generalist knowledge in the HR disciplines of payroll, benefits, compensation, performance management, and training to enable user needs analysis for system configurations; Learning agility to broaden knowledge of the above HR functions as the job progresses.
STAFF ACCOUNTANT - JUDSON - CLEVELAND
Full-time. Pay: $60,000 - $65,000 per year. The Staff Accountant supports the financial operations of the organization by performing daily, monthly, and annual accounting tasks with accuracy and attention to detail. Responsibilities: -Prepare and record monthly, quarterly, and year-end journal entries; Reconcile bank statements and ensure timely resolution of reconciling items; Perform reconciliations of various general ledger accounts, including prepaid expenses, fixed assets, accruals, and other balance sheet accounts; -Act as a backup to the accounts payable process, including invoice review, coding, and vendor communication. Qualifications: Bachelor's degree in accounting, Finance, or related field required; 1-3 years of accounting experience preferred; non-profit or healthcare/CCRC experience a plus; Proficiency in accounting software (Matrixcare preferred) and Microsoft Office Suite, especially Excel.
TELLER - KEYBANK - CLEVELAND
Part-time. Pay: $18.00 - $23.08 per hour. Location: 14006 Kinsman - Cleveland 44120. Essential Functions: Embodies a strong client experience culture, being present with every client and teammate and realizing the impact we can have on their day, personally, professionally, and financially; Assumes responsibility for the efficient, effective, and accurate performance of teller functions in an in-person branch setting; Proactively work to identify and resolve client servicing issues, escalating as needed; Listen for clues for financial wellness opportunities during client conversations, and then appropriately transition the client(s) to a Banker. Qualifications: High School Diploma, GED, or equivalent business experience (required); Experience in a client service role (required); Experienced in cash handling (required); General understanding of PC with Windows based applications and calculator (required); Notary License (preferred).
SHOP CARE CUSTOMER SERVICE REPRESENTATIVE - SAFELITE - REMOTE
Full-time. Pau: $18.00 per hour. Position summary: The Shop Care CSR is responsible for documenting and communicating pricing approvals or denials as part of the Safelite Solutions claims?handling process established by the Insurance Carrier. Responsibilities: Reviews pricing approval requests from third?party shops and approves, denies, or escalates them to the Insurance Carrier based on established billing guidelines. Documents all decisions in the SGC website and sends required communications to third?party shops; Research part availability and verify that the requested part is valid for the specific vehicle and service using manufacturer/vendor websites and Mainframe; Sends instructions to third?party shops when additional documentation is required for invoice submission (e.g., proof of purchase, recalibration pre/post scans, sublet invoices, etc.). Qualifications: Must be 16 years of age or older; High school diploma or equivalent; Prior customer service and call center experience preferred; Ability to operate a computer and phone systems while seated for extended periods of time; Knowledge of Microsoft programs and ability to type 30 WPM. Work From Home Requirements: Personal computer or laptop with Windows 11. (Please note that Macs, Chromebooks, and tablets are not compatible with our current systems).
SENIOR UNIVERSITY WEB DESIGNER/LEAD - CASE WESTERN RESERVE UNIVERSITY
Full-time. Pay: $71,041 - $89,867 per year. The Senior Front-End Drupal Developer is responsible for building, maintaining and enhancing Case Western Reserve University's websites using modern front-end technologies and best practices. Essential Functions: Build and maintain Drupal themes and front-end components using HTML, CSS/SCSS, modern JavaScript and component-based approaches. This includes developing interactive user interfaces using frameworks and libraries such as React where appropriate, integrating them with Drupal through APIs and component-driven architectures. The role ensures responsive design, cross-browser compatibility, and clean, maintainable code that supports long-term scalability and performance; Work closely with UX designers to translate wireframes and high-fidelity designs into functional Drupal templates and interactive components. Ensure designs are implemented accurately while leveraging modern front-end tools and patterns to enhance usability and interactivity. Collaborate with back-end developers and user experience team members to ensure front-end solutions align with Drupal architecture, content workflows and editorial needs. Qualifications: Bachelor's degree and 5 years of front-end web development experience, including Drupal theming and modern JavaScript frameworks, Associate's degree and 7 years of related front-end web development experience; Expert proficiency in front-end web development using HTML, CSS/SCSS, and modern JavaScript (ES6+); Extensive experience developing and theming Drupal websites, including custom themes and component-based front-end development; Experience with modern front-end frameworks or libraries such as React, and integrating them with Drupal or CMS-driven environments.
CYBER SECURITY CONSULTANT - INSIGHT GLOBAL - CLEVELAND
Full-time. Pay: $45.000 - $55,000 per year. Insight Global is seeking a Cybersecurity Administrator to support a local municipal government onsite. Position summary: The Cybersecurity Administrator will monitor and manage security posture across Azure and Office 365, identify risks and vulnerabilities, and respond to security events using advanced threat detection tools. This role also manages Identity and Access Management, supports automation efforts, maintains SIEM systems, and conducts security awareness training to promote best practices across the organization. Qualifications: Associate's degree in Information Technology, Computer Science, Network Engineering, Cybersecurity, or related field; 3-5 years of full-time experience in cybersecurity, cloud security, or IT security; Relevant certifications (AZ?900, AZ?500, Security+, or equivalent); Strong communication, documentation, leadership, and problem?solving skills
PHARMACY TECHNICIAN - CVS HEALTH - WOODMERE
Part-time. Pay: $17.00 per hour. As a Technician, you will support the pharmacy team in delivering operational and service excellence within your store. Duties: Follow all company SOPs at each workstation to help our pharmacists manage and improve patient health; Follow pharmacy workflow procedures at each pharmacy workstation (i.e., production, pick-up, drive-thru, and drop-off) for safe and accurate prescription fulfillment; Contribute to positive patient experiences by showing empathy and genuine care: creating heartfelt and personalized moments while serving patients at pick-up, drive-thru, and over the phone; keeping patients healthy by offering immunizations and other services at the register and over the phone; and demonstrating compassionate care by solving or escalating patient problems. Qualifications: Must comply with any state board of pharmacy requirements or laws governing the practice of pharmacy, which includes but is not limited to, age, education, and licensure/certification; Ability to use math to solve a problem, such as determining the total number of tablets to dispense, day's supply, and/or number of full bottles and additional bottles needed to fill a prescription.
MEDICAL ASSISTANT - CARDINAL HEALTH/SOUTHWEST UROLOGY - CLEVELAND
Full-time. Pay: $15.90 - $24.86 per hour. Location: 6900 Pearl Rd, Cleveland 44130. The Medical Assistant performs clinical support services, assists with clerical duties and maintains patient care documentation in medical records at Southwest Urology. Responsibilities: Assist with in-office procedures; Provide patients with necessary information to prepare for in office or hospital procedures; Administer patient injections, treatments or medication; Maintain a par level of supplies, ensuring supplies are reordered as needed. Qualifications: High School graduate, or equivalent, preferred; Certified or eligible for certification as a Medical Assistant in the state of Ohio, preferred; Ability to administer injections, preferred; Basic PC skills including Microsoft Office Suite, preferred.
PATIENT REGISTRATION/CALL CENTER - SUMMA HEALTH - CLEVELAND
Full-time. Pay: $17.43 to $20.92 per hour. A healthcare provider is looking for a Patient Access Liaison for their Clinical Access Center in Cleveland, Ohio. Responsibilities: Assist callers and patients with appointment scheduling; Provide insurance verification and pre-service registration; Maintain a high level of customer service and satisfaction. Qualifications: Must have a high school diploma or GED; One year of customer service experience preferred; Ability to effectively interact with diverse populations.
UTILITY WORKER - SODEXO - CLEVELAND
Part-time. Pay: $16.50 per hour. Location: University Hospitals Cleveland Medical Center. As a Dishwasher at Sodexo, you are a team unifier and solutions driver. Responsibilities: Maintain and clean kitchen work areas, equipment and utensils; Wash dishes/pots by hand or in a machine and polish silverware, Sweep, mop, and clean floor, and remove garbage to designated areas.; Wash worktables, walls, refrigerators and meat blocks; Transfers supplies and equipment within and between storage and work areas such as pantry and dish room. Requirements: Successful candidates will be team-oriented, adaptable, reliable, and nurturers of a healthy/safe working environment for all; No previous work experience required.
FRONT DESK AGENT - HILTON GARDEN INN CLEVELAND EAST/MAYFIELD VILLAGE
Part-time. Pay: $15.00 - $17.00 per hour, We are searching for an enthusiastic, service-focused hotel front desk agent to join our guest services team. Responsibilities: Mitigate customer complaints as needed General bookkeeping: ensure all hotel guest account information is accurate and up-to-date; Connect with the housekeeping department to ensure guest accommodations are ready; Give every guest a warm welcome, check them in, and check them out when they leave, ensuring you provide correct keys and room numbers. Qualifications: Excellent time management skills, organizational skills, customer service skills, and interpersonal skills; 1 year of experience in the hospitality industry as a hotel front desk agent, hotel receptionist, or guest service specialist preferred; Exhibits working knowledge of Microsoft Office and reservation management systems; High school graduate, GED recipient, or equivalent.
RETAIL CUSTOMER SERVICE REPRESENTATIVE/CASHIER - MICRO CENTER INC - MAYFIELD HEIGHTS
Full-time. Part-time. Pay: $14.75 - $19.50 per hour (estimated). We are currently seeking self-motivated, results-oriented, full- and part-time retail customer service representatives/cashiers. Responsibilities Provide superior service when assisting customers at the point of sale/checkout area; build repeat business through customer satisfaction; Maintain the department by ensuring a clean work area, conducting cycle counts, stocking and replenishing product and participating in merchandising activities; Participate in open and close procedures. Qualifications: High school diploma or equivalent; Sincere interest in helping customers and driving world-class customer experiences; Ability to communicate professionally and handle multiple customers.
BUILDING SUBSTITUTE TEACHER - ACCEL SCHOOLS - CLEVELAND
Full-time. Pay: $37,000 - 51,600 per year. Factors which may affect starting pay within this range may include geography/market, skills, education, experience and other qualifications of the successful candidate. ACCEL Schools is a network of 80+ high-performing, public charter schools serving PK-12 students. Responsibilities: Prepare and deliver lesson plans with the ability to modify accordingly during the school year; Differentiate instruction to meet the needs of all students; Maintain accurate and complete records of students' progress and development; Utilize research-based best practices in daily planning and classroom instruction. Qualifications: Active and current state of Ohio teaching license in appropriate content area; Bachelor's degree in education or related field; High level of comfort working in a growth-focused coaching environment based on frequent observations, debriefs, action planning, and progress monitoring.
COMMUNITY BASED CASE MANAGER - THE BLACK MENTAL HEALTH CORPORATION - CLEVELAND
Part-time. $20.00 - $25.00 per hour. Our Mission: The Black Mental Health Corporation strives to provide excellent, quality mental health care to underserved communities. The Case Manager is responsible for providing Community Psychiatric Supportive Treatment and other allowable case management functions in accordance with OhioMHAS rules, agency policies, and the client's individualized treatment plan. Job summary: The Case Manager assists individuals experiencing mental health symptoms, functional impairments, or social/environmental stressors in accessing needed services, supports, and community resources. Services are person-centered, strength-based, trauma-informed, and culturally responsive. The Case Manager works as part of the multidisciplinary treatment team to help clients achieve increased stability, independence, and improved quality of life. Qualifications: Qualifications: High School Diploma/GED AND three years of relevant experience in a behavioral health setting; OR Associate's Degree AND two years of relevant behavioral health experience; OR Bachelor's Degree in a behavioral health field; OR Bachelor's Degree in a non-behavioral health field AND one year of behavioral health experience; At least 21 years of age; Valid Ohio Driver's License.
DIRECTOR OF MARKETING AND COMMUNICATIONS - GREATER CLEVELAND HABITAT FOR HUMANITY - CLEVELAND
Full-time. Pay: $75,000 - $95,000 per year. Position summary: Greater Cleveland Habitat for Humanity's Director of Marketing and Communications is responsible for guiding and executing a strategy for all branding strategies, including internal and external marketing, branding, and public relations to promote and enhance Habitat's message and branding. Responsibilities: Designs, implements, and evaluates marketing strategies and activities, including, but not limited to brand management; media relations; newsletters; annual report; social media; websites; email; branded collateral; announcements and invitations; Leads marketing and public relations efforts to increase awareness of key focus areas in program, ease of philanthropy, and capacity building; Develops and implements brand strategy to reflect and clearly articulate Greater Cleveland Habitat's mission and priorities. Qualifications: Bachelor's degree in Marketing, Communications, or Management; Minimum of five (5) years of leadership-level experience in a communications role (that includes a combination of marketing, advertising, brand management, and public relations functions), with direct responsibility leading the development and implementation of overall marketing strategy; Minimum of two (2) years of strong management and/or team leadership experience.
MAINTENANCE PLANNER- NESTLE - CLEVELAND
Full-time. Pay: $85,000 - $105,000 per year. Position Summary: As Maintenance Planner, you will support the activity of the Maintenance Team and Engineering, and provide plans for Preventive, Predictive, and Project/Backlog Maintenance work. Responsibilities: Develop and manage maintenance schedules and plans to minimize downtime and maximize productivity; Planning the Predictive/Preventive Maintenance with Manufacturing supply and production plan as well as resource (mechanic, parts, equipment) availability; Evaluating notifications and converting to Work Orders or giving feedback to requestors; Supervision of Maintenance parts store room. Requirements: Bachelors degree in engineering, preferred. Minimum of High School degree required alongside equivalent experience; 2-5 years minimum of experience in Maintenance Planning, Scheduling, or Mechanic work in a Manufacturing Environment; Food Industry preferred; Experience with CMMS system (SAP, Maximo, MP2, MLS, etc.) with proficiency in data analysis and reporting tools.
MIG WELDER - AEROTEK- CLEVELAND
Full-time. Pay: $41,600.00 - $60,320.00 per year. Shift Description: 1st Shift | 7am-3:30pm Monday - Friday + Optional OT Front End of Shift (45-50/hrs. per week); 2nd Shift | 3:30pm - 2:00am Monday - Thursday (4-10's) + Optional OT on Friday (45-50/hrs. per week); Weekend shift | Friday - Sunday. 6am to 6pm. Work 36 hours get paid for 40 hours; Weekend 2nd Shift | Friday - Sunday 6p-6a (work 36 hours - paid for 40) + $2.00 Shift Diff. Responsibilities: Weld various parts in different materials; Conduct dimensional inspections of parts to ensure quality requirements are met; Understand and interpret blueprints and technical drawings; Perform grinding, sanding, and cutting using oxy-fuel and hand plasma tools. Qualifications: High School diploma or equivalent; Proficiency in MIG Welding; Experience with pre-heat and post-heat welding; Familiarity with carbon arc and carbon steel welding; Ability to read and interpret blueprints; Experience in welding of Carbon, Stainless, or High Alloy Steels.
GENERAL LABORER/CONSTRUCTION WORKER - OHLE CONSTRUCTION - CLEVELAND
Full-time. Part-time. Apprenticeship. Pay: $17.00 - $30.00 per hour. Ohle Construction is a growing residential construction company specializing in full house flips, customer renovations, deck installations, and a wide range of other residential projects. What You'll Be Doing: Day-to-day work varies by project and includes demo, framing, finish work, deck builds, material handling, site cleanup, and general labor across residential construction sites. Qualifications: Reliable, hardworking, and shows up on time; Comfortable working outdoors and on job sites in varying conditions; Ability to take direction and work as part of a team; Basic hand and power tool experience preferred; Valid driver's license a plus.
DOCK WORKER - GOODWILL INDUSTRIES - CLEVELAND
Full-time. Pay: $15.80 - $17.00 per hour. Goodwill Industries of Greater Cleveland and East Central Ohio is hiring a Lead Dock Worker to join our team. The Lead Dock Worker is responsible for the daily operation of the dock area, ensuring donations are handled efficiently, safely, and accurately. Responsibilities: Oversee and support dock area operations; Ensure proper placement and categorization of donated goods in the warehouse; Fill donation orders for Goodwill retail stores; Load deliveries onto trucks at the loading dock; Operate tow motor safely and efficiently. Requirements: Tow motor certification required: This is a safety-sensitive position and is subject to random drug and alcohol testing during employment.
FREIGHT/RECEIVING - HOME DEPOT - MAPLE HEIGHTS
Full-time. Part-time, Pay: $18.50 - $19.50 per hour. Position Purpose: Associates in Freight/Receiving positions ensure the store is stocked and ready for business every day. They load and unload trucks, move material from the receiving area throughout the store, may operate forklifts, and may perform critical functions for maintaining proper on-hands and pricing for our customers. Direct customer interaction is frequently required for some positions, and excellent customer service skills are required. The Freight/Receiving positions may include Freight Team Associate, Freight Team Lead, Receiving Associate, and Receiving Support.
REMOTE CALL CENTER CUSTOMER SERVICE REPRESENTATIVE - COMPUTER DATA SERVICES LLC - CLEVELAND
Full-time. Pay: $16.00 per hour. At CDS, we're a small but mighty team committed to creating outstanding experiences for our customers. We don't just answer calls - we solve problems, build relationships, and make every interaction count.Duties: As the voice of CDS, you'll assist callers with professionalism, empathy, and efficiency. Whether it's resolving an issue or guiding someone to the right solution, you'll be at the heart of our mission to provide service that goes above and beyond. What You'll Need to Succeed: Your own compatible equipment: Wired Ethernet connection - wireless connections via WiFi, no Hotspot or 5G; Internet Speed - Wired internet speed from internet provider needs to be 100 mbps; Desktop or laptop (no Macs or Chromebooks).
WORKFORCE DEVELOPMENT INSTRUCTOR - THE CENTERS - CLEVELAND
Part-time. Pay: $19.23 per hour. Job Summary: Responsible for leading workshops, career tracks, and certifications tracks to enrolled job seekers within the El Barrio program. Responsibilities: Using developed instructional curriculum, uses El Barrio's workforce competency standards in the creation of lesson plans and supplemental materials; Encourage professional growth and facilitate organized, individual and/or group learning opportunities for team members; With guidance from manager, participates in goal and plan setting and evaluation for team members continued development; Awareness of self-development needs and continued professional development; Perform variety of tasks in multiple applications to ensure proper scheduling, enrollments, and building Instructor led Trainings for delivery of assigned training program. Qualifications: High School Diploma or equivalent with 2 years of experience in workforce required Bachelor's degree in education, Adult Learning & Development, or related field preferred; Minimum 2 years relevant exposure to or experience with instruction and delivery of adult learners; Must have demonstrated experience working with electronic platforms (i.e., Microsoft software, internet, databases, and virtual learning platforms).
CALL CENTER CUSTOMER SERVICE REPRESENTATIVE - THIRD FEDERAL - CLEVELAND
Full-time. Pay: $18.00 - $23.00 per hour. This role is fully onsite and located at either of our locations: Strongsville Customer Care Center (18094 Royalton Road, Strongsville, Ohio 44136); Corporate Campus (7007 Broadway Avenue, Cleveland, OH 44105). We are looking for experienced call center representatives to join our Customer Care Service team. We are committed to delivering exceptional customer experiences with every interaction. Responsibilities: Answer inbound calls and assist customers with inquiries including checking, savings, certificates of deposit (regular and IRA), debit cards, online banking issues, as well as assisting with equity and mortgage servicing questions; Process deposit account openings with accuracy and care; Troubleshoot and resolve customer concerns while maintaining a warm, professional, and empathetic tone. Requirements: High school diploma or equivalent; Minimum of 1-year recent experience in a call center environment; Exemplary customer service skills; Ability to understand and explain financial information over the phone and via email.
MEDICAID LIAISON - CUYAHOGA COUNTY BOARD OF DEVELOPMENTAL DISABILITIES - CLEVELAND
Full-time. Pay: $47,000 - $75,200-- this is not the range for new hires. The Cuyahoga County Board of Developmental Disabilities (Cuyahoga DD) is seeking a Liaison to expedite the process of establishing Medicaid eligibility to enroll individuals in Home and Community-Based Services (HCBS) waivers; assists with maintenance of Medicaid eligibility through Medicaid and HCBS redetermination processes. Responsibilities: Maintain daily communication and consultation with the Specialized Medicaid Benefits Center (SMBC) staff, Community Medicaid Caseworkers, and Support Administrators regarding scheduled appointments, required verifications to complete eligibility, and results of initial and renewals interviews for waiver applicants/enrollees; Respond to a high volume of phone calls and emails from Cuyahoga DD and SMBC staff, walk-ins from providers, payees, and individuals/guardians regarding Medicaid eligibility, scheduled or missed interview appointments with SMBC, Medicaid verification, and other concerns for recommendation or resolution; Coordinate and collect applicable forms for initial Medicaid enrollment, SNAP benefit, and renewals from Cuyahoga DD staff, individuals/guardians, payees, and providers to submit to SMBC; Review applications and communicate with Cuyahoga DD staff regarding errors and required corrections for Medicaid enrollment. Qualifications: High school diploma required; Two years' work experience with CRIS-E system, MITS, and Medicaid eligibility process preferred; Two years' work experience with HCBS waiver programs is preferred; Two years successful work experience with programs for persons with DD is desirable; Valid state of Ohio driver's license and continued maintenance of excellent driving record.
CLINICAL ADMINISTRATIVE ASSISTANT II - COLE EYE INSTITUTE - CLEVELAND
Full-time. Pay: $16.47- $23.61 per hour. A caregiver in this position works days from 8:00AM - 5:00PM. Duties: Manage and prioritize multiple assignments simultaneously and effectively; Act as a liaison between internal and external customers by greeting customers, answering, and triage phone calls; Administer calendar and schedule management; Compose and prepare a variety of correspondence (e.g., reports, forms, presentation materials, messages, etc.) as required. Qualifications: High School Diploma or GED; Three years of office experience using Microsoft Office Suite products (Outlook, Word, Excel, and Power Point); Associate's Degree (preferred); Typing proficiency of 35 wpm with accuracy (preferred).