Winter Crisis Program

This service is for people who
•    are threatened with disconnection
•    have been disconnected
•    have less than a 25% supply of bulk fuel in their tank

Winter Non-Emergency Program

This service is for people who 

• need assistance with winter heating bills 

• have not been disconnected 

• want a direct payment toward main heating account 

Summer Cooling Program

This service is for people who

• need assistance with cooling bills

• need household fans and/or air conditioner

• are 60 or older or have a documented medical need

PIPP +

Percentage of Income Payment Plan

This service is for people who
•    can pay a percentage of household income each month
•    would prefer a consistent payment plan
•    want to work to eliminate outstanding energy bills

Consumer Advisory Hotline

This service is for people who

• have questions about their electric energy choices

• live in Ohio

• want to become a more informed energy consumer