
Community Job
Board
Community Job Board
Every week Step Forward compiles a list of available employment opportunities in Cuyahoga County. The jobs are separated by category and listed below. Just click on the listing for more information and a link to apply. To learn of available jobs at Step Forward click here
Social Service/Professional/Education
COMMUNITY COORDINATOR - LUTHERAN METROPOLITAN MINISTRY -CLEVELAND
Full-time. Pay: $18.50 per hour. Position Summary: The Community Coordinator plays a pivotal role in managing a designated area within the shelter. This position is responsible for providing comprehensive case management and connections to housing resources and supportive services to assist clients transitioning out of homelessness. Duties: Collaborate with clients to devise Exit Plans that accelerate their transition out of homelessness, connecting them with suitable destination options based on eligibility; Facilitate referrals and connections to community partners, as appropriate; Assist shelter clients in enhancing their income prospects by guiding them towards job training programs, employment opportunities, or facilitating SSI/SSDI applications; Align clients' trajectories with their Exit Plans by coordinating their engagement with other Communities within the Shelter. Qualifications: Our ideal candidate has a High School Diploma or GED; Bachelor's Degree preferred; Proven experience identifying, accessing, and coordinating with community partners and social service resources; Experience working with people experiencing homelessness, veterans, people with substance use disorders, people with re-entry backgrounds, and/or other vulnerable populations, preferred.
CONSTRUCTION MATERIALS TECHNICIAN - ACTALENT - CLEVELAND
Full-time. Contract to Hire. Pay: $20.00 - $22.00 per hour. The Construction Materials Technician will perform material testing of soils, aggregates, asphalt concrete, and concrete at the time of placement on construction sites. Responsibilities: Perform material testing of soils, aggregates, asphalt concrete, and concrete; Interpret specifications and conduct inspections, testing, and sampling; Obtain and record field data accurately and organize it as per project requirements; Generate and compile comprehensive field reports. Qualifications: 1-3 years of experience in construction materials testing; ACI Certification in Concrete Testing; High school diploma; Valid driver's license; Willingness to work a variable schedule, including weekends, early mornings, and overtime.
PACKAGING TECHNICIAN/PACKER - WORK 22 - CLEVELAND
Full-time. Pay: $18.00 - $19.00 per hour. Company can pay more salary for a more experienced person. Hours start at either 7AM or 8AM. Job duty: Pack items and make sure the components are packaged properly before shipment. Requirement: Attention to detail
WAREHOUSE TRANSPORTATION CENTER COORDINATOR ADMINISTRATIVE ASSISTANT - RYDER - EUCLID
Full-time. Pay: $19.67 per hour. Overtime Pay $29.50 per hour. Schedules: Sunday-Wednesday 6:00am-4:30pm. We want the right Warehouse Associate to join us at Ryder and work in the Safest Supply Chain Environment with State-of-the-Art Equipment. Responsibilities: Maintain the Welcome Center attendant log of arrivals and departures of commercial and private vehicles; Check all inbound and outbound seals on vehicles; Communicate effectively with management on any welcome center issues; Interact with drivers and visitors in a polite professional manner. Requirements: High school diploma or equivalent preferred; 1-2 years' experience in freight coordination / scheduling / planning; Must possess excellent time management skills and be very organized; Highly proficient in Microsoft programs;
FINANCIAL WELLNESS ASSOCIATE - KEY BANK - CLEVELAND
Full-time. Pay: $19.23 - $28.37 per hour. Location: 9500 Euclid Avenue, Cleveland 44106. Job Summary: Be a problem solver, trusted advisor, and partner to the people and businesses in our Key Bank communities. FWA's split their time between client servicing and transaction support (70% of time), and engaging clients in deeper conversation to uncover needs and provide guidance and solutions to assist in client's financial wellness, both in person and through proactive calling efforts (30% of time). Duties: Embodies a strong client experience culture, being present with every client and teammate and realizing the impact we can have on their day, personally, professionally, and financially; Accepts and accurately processes all financial service transactions, while identifying opportunities during the transaction to deepen and expand the client relationship; Acts as a resource to identify and resolve more complex client servicing issues; Listens for clues for financial wellness opportunities during client conversations and then appropriately transitions the clients either individually or to a Banker; Provides effective and customized financial wellness recommendations to clients. Qualifications: High School Diploma GED, or equivalent business experience (required); Experienced in developing current and new client relationships, achieving sales goals, and building referral sources- through techniques such as tele-consulting, outside calling, prospecting and networking. (required); Experienced in cash handling. (required). General understanding of PC with Windows based applications and calculator. (required).
JR CUSTOMER SERVICE ASSISTANT - MOBILE BASED REMOTE CAREERS - REMOTE
Full-time and Contractor. Pay: $35.00 per hour. We're expanding our team and need a Jr Customer Service Assistant who's passionate about solving problems and making customers happy. Responsibilities: Handle incoming customer inquiries via our chat platform, assisting with questions about orders, returns, and troubleshooting; Log into your shift on our chat system and provide friendly, professional support to customers throughout your scheduled hours; Complete all active conversations before ending your shift to ensure customers receive full assistance. Qualifications: Entry Level/No Experience Required; A dependable internet connection and access to a computer, tablet, or smartphone are essential; We're seeking someone who can work autonomously, follow our guidelines, and dedicate a minimum of 5 hours each week.
MID-LEVEL WEB DEVELOPER - EXPERIS - WESTLAKE
Full-time. Pay: $75,000 - $90,000 per year. As a Mid-Level Web Developer, you will be part of the development team supporting innovative web solutions. Duties: Designing, building, and maintaining websites and software applications; Using scripting languages and content creation tools to develop engaging digital media; Collaborating with teams to prioritize needs and resolve conflicts; Providing ongoing support for web properties in a production environment. Qualifications: Undergraduate degree in Web Development or a related field, or relevant experience; Strong background in C# .NET and object-oriented programming; Experience with custom integrations, including SDKs, SOAP, and REST web services; Proficiency in modern JavaScript, HTML, CSS, and responsive design principles.
MEDICAL BILLING SPECIALIST - CAMBER - REMOTE
Contract. Pay: $18.00 - $20.00 per hour. We're looking for mission-driven medical billers who care about creating positive impact, love solving challenging problems, and will thrive in a fast-paced environment. Responsibilities: Analyze EOBs and post manual payments; Identify payers with payment posting issues; Accurately correct payment posting errors; Investigate payment issues while addressing outstanding payment discrepancies and denials to expedite resolution; Qualifications: 2+ years' experience with revenue cycle management and billing for commercial and Medicaid plans (especially in the autism space) with payment posting; Strong attention to detail and accuracy; Excellent communication and problem-solving skills; Experience working with all commercial and government payor portals; Minimum availability of 35 hours/week during core business hours.
MEDICAL DELIVERY TECHNICIAN - ADVANTAGE RESPIRATORY SERVICES -CLEVELAND
Full-time. Pay: $16.00 - $18.00 per hour. Full-time shifts Monday - Friday 8:30 AM to 5:00 PM & On-Call. Advantage Respiratory Services is a local, independently owned durable medical equipment provider offering a full range of respiratory equipment for the Long-Term Care Facilities for better patient outcomes. Responsibilities: Facility Checks and Equipment Delivery to Long Term Care Facilities; Demonstrate competence on equipment safety and troubleshooting, equipment setup, operation, and cleaning of equipment relative to assigned responsibilities; Troubleshoot and diagnose equipment problems when needed; Disinfects, cleans, and performs operational checks to ensure properly functioning units. Qualifications: No experience necessary. Training will be provided! Education or experience equivalent to a high school diploma is required; Must possess a valid driver's license; Ability to multitask and communicate effectively in person, over the phone and electronically.
MEDICAL BILLER - GOTHAM ENTERPRISES LTD - CLEVELAND
Full-time. Pay: $40,000 - $55,000 per year. As we continue to expand, we are looking for a skilled and experienced Medical Biller to join our team and help us ensure timely and accurate billing processes. Responsibilities: Preparing and submitting accurate medical claims to insurance companies in a timely manner; Following up on unpaid claims and denials to ensure timely payment; Communicating with patients, insurance companies, and healthcare providers regarding billing questions and issues; Maintaining patient and insurance information in our billing system and ensuring that it is up-to-date and accurate. Qualifications: High school diploma or equivalent; Minimum of 1 year of experience in medical billing; Proficiency in billing software and electronic health records; Knowledge of medical terminology, CPT and ICD-10 coding, and insurance billing procedures; Excellent communication and interpersonal skills, with the ability to work effectively with patients, insurance companies, and healthcare providers.
EXPERIENCED BREAKFAST & BRUNCH COOK / SOUS CHEF / CHEF - 2ND GEAR BREAKFAST AND BRUNCH - CLEVELAND
Full-time. Pay: $24.48 - $29.48 per hour. 2nd Gear Breakfast & Brunch is a modern, high-energy dining concept focused on elevated breakfast and brunch. We are seeking experienced Breakfast & Brunch Cooks, as well as a Sous Chef or Chef, who are passionate about modern cuisine and take pride in both classic techniques and creative presentation. Responsibilities: Prepare and execute breakfast and brunch dishes with a modern twist; Maintain consistency, quality, and presentation standards; Assist with prep, inventory, and kitchen organization; Work efficiently in a fast-paced, team-oriented environment; For Sous Chef/Chef roles: support kitchen leadership, menu development, and staff supervision. Qualifications: Previous experience in a breakfast/brunch or fast-paced kitchen; Strong cooking skills and attention to detail; Passion for creative and high-quality food.
EXECUTIVE DIRECTOR - NORTH UNION FARMERS MARKET (NUFM) - CLEVELAND
Full-time. Hybrid. North Union Farmers Market is a nonprofit working to build a more fair and equitable local food system by connecting farmers and communities across Northeast Ohio. The Executive Director leads the organization's strategy, operations, and fundraising. This is a hands-on leadership role overseeing multiple market sites, a small team (12-15 staff), and a budget under $500,000. Responsibilities: Lead organizational strategy and daily operations; Supervise staff and support market success; Drive fundraising and build partnerships; Manage budget and financial oversight; Represent NUFM in the community. Qualifications: 5+ years of leadership experience; Fundraising and financial management skills; Strong communicator and team leader; Commitment to equity and community impact. Details: Hybrid role based in Cleveland, OH; Some evenings/weekends required.
COMMUNITY OUTREACH MANAGER - FOUNDATION CENTER CLEVELAND
Full-time. Pay: $55,000 - $75,000 per year. A nonprofit organization based in Cleveland, OH, is seeking a Community Outreach Manager to lead community-based programming throughout the Midwestern U.S. This role focuses on developing outreach programs and serving as a relationship manager to a network of affiliates. Responsibilities: Lead outreach and program development throughout the region; Conduct virtual and in-person programs; Serve as a key point of contact for FIN partners. Qualifications: 3-5 years of experience in the social sector or territory management; Strong background in program and event development; Excellent written and interpersonal skills.
SUBSTANCE USE DISORDER COUNSELOR - YMCA OF GREATER CLEVELAND
Full-time. Pay: $40,834.42 - $61,251.63 per year. Location: Y-Haven Residential Treatment and Recovery Center, 6001 Woodland Ave, Cleveland 44104. Position Summary: Provide individual counseling, group counseling and case management services to individuals with Substance Use Disorders (SUD) so they may achieve sustained remission from SUD, restore and increase healthy social connections, obtain stable income and permanent housing, and reduce their risk of homelessness. Responsibilities: Provide individual counseling, outpatient group counseling, intensive outpatient group counseling, and case management to homeless individuals with substance use disorders; Provide individual counseling and case management to a case load of program participants; Facilitate Outpatient Group Counseling and Intensive Outpatient Group Counseling; Record all service activities by entering progress notes in the Y-Haven Electronic Medical Record. Qualifications: Bachelor's Degree Required; Must have at least 2 years' experience in SUD Counseling; Minimum License: LCDCIII (Licensed Chemical Dependency Counselor III), LSW (Licensed Social Worker), LPC (Licensed Professional Counselor); CPR and First Aid certification and Safety training required within 30 days of hire; Bilingual (Spanish/English) preferred, but not required.
LABORER (SEWER) - CITY OF CLEVELAND HEIGHTS
Full-time. Pay: $24.31per hour. Position summary: The position requires an individual to safely and effectively utilize equipment for the cleaning and maintaining of catch basins, manholes, sanitary and storm sewers, and other duties as assigned. Position will require an individual to be versatile to work in other Public Works divisions as needed and the possibility of shift changes as mandated by the needs of the Department. Requirements: High school diploma or equivalent; Must have an Ohio Commercial Driver's License (Class B) and an excellent driving record; Prefer experience driving various types of larger vehicles including pickup and dump trucks.
CUSTOMER SERVICE TECHNICIAN - INHEALTH SYSTEMS AND SERVICES - MIDDLEBURG HEIGHTS
Full-time. Pay: $19.00 - $22.00 per hour. We are seeking a new Customer Service Technician to assist us in servicing our clients in our Cleveland, OH territory. Responsibilities: Delivers and conducts follow-ups on equipment needs for each medical facility (Nebulizers, Phototherapy, and Breast Pumps) in accordance with company policy and procedures; Coordinates with the territory sales rep to ensure every clinic has the necessary product; Instructs the clinic on the safe and proper use of the equipment being delivered; Completes all paperwork promptly and accurately to support the delivery and billing functions of Neb Doctors; Utilizes Sales Software to document customer visits, sales activity, inventory, etc. Qualifications: High School Diploma, or equivalent education required; Bachelor's Degree preferred; 3-5 years in a sales and customer service experience; Prefer Healthcare or DME background.
CUSTOMER ASSISTANCE REPRESENTATIVE - AMERICAN AIRLINES - CLEVELAND
Full-time. Pay: $20.00 - $26.00 per hour. Job Summary: As a Customer Assistance Representative, you are the critical connection between the passenger and their destination. Working dynamically across the ticketing lobbies, self-service kiosks, and departure gates, you will actively orchestrate the passenger experience. You must be prepared to handle high volumes of foot traffic, address complex international ticketing issues, and ensure that every flight is boarded and dispatched with supreme safety and punctuality. This is a hands-on, high-visibility airport job tailored for natural problem solvers. Qualifications: Must be 18 years of age or older with a High School diploma or equivalent; Must be willing to work entirely on-site in a highly physical, fast-paced terminal environment (no remote work permitted); Flexible availability is mandatory; you must be able to work rotating shifts, overnights, weekends, and federal holidays.
MEMBER CONTACT CENTER REPRESENTATIVE - FIREFIGHTERS COMMUNITY CREDIT UNION - CLEVELAND
Full-time. Pay: $20.00 - $21.00 per hour. Firefighters Community Credit Union of Cleveland, OH is seeking a Member Contact Center Representative to join our team. Responsibilities: As a Member Contact Center Representative at our Member Contact Center located on St. Clair Avenue in Cleveland, your day is spent answering incoming calls, chats, and emails regarding member accounts. You thrive in a fast-paced environment. As one of the voices of our credit union, you make sure that your warm smile and helpful attitude comes through in every phone and digital interaction. Qualifications: Proficiency with technology including computers, tablets, and general office equipment; Ability to pass a credit and criminal background check; Fantastic customer service skills; Previous credit union or banking experience is required.
ADMINISTRATIVE ASSISTANT - KEMPER HOUSE - MAYFIELD HEIGHTS
Full-time. Pay: $21.00 - $25.00 per hour. Position Overview: We are seeking an Administrative Assistant who will play a key role in supporting all functions and departments within our facility. This role is ideal for someone who thrives in a people-focused environment, is highly organized, and wants their work to make a real difference. Responsibilities: Respond to and manage incoming calls with professionalism and compassion; Serve as a liaison for families to ensure a smooth and supportive transition; Maintain accurate census records and communicate updates with administration; Collaborate with case managers and external partners; Manage employee and resident files. Qualifications: High School Diploma; Minimum of 2 years of related experience (Healthcare or Long-Term Care preferred); Proficiency with basic computer software (Microsoft Word, Excel, PowerPoint, etc.); Bachelor's Degree in Healthcare or a related field (preferred); 5+ years of experience in Healthcare or Long-Term Care (preferred).
ACCOUNTS PAYABLE REPRESENTATIVE IV - AMTRUST FINANCIAL SERVICES, INC. - CLEVELAND
Full-time. Pay: $25.00 - $28.00 per hour. The Accounts Payable IV position oversees daily operations of the Accounts Payable (AP) function, ensuring timely and accurate processing of invoices and payments. Responsibilities: Receive, review, and process invoices for goods and services; Match invoices to purchase orders and receiving documents; resolve discrepancies; Facilitate weekly payment runs (ACH, wire, check) and review payment batches for accuracy; Oversee accurate entry, coding, and matching of invoices and credit memos in the Oracle ERP system; Help manage the AP Inbox and distribute tasks to team members. Qualifications: At least 4 years of Accounts Payable experience; Experience with Oracle Cloud and banking platforms; Strong Excel proficiency skills; High attention to detail and organization skills.
DIGITAL PRODUCT MANAGER -ALLSTATE - REMOTE
Full-time. Pay: $120,000.00 - $193,725.00 per year. The Digital Product Manager plays a key role in defining, delivering, and overseeing the lifecycle of multiple products within Allstate's expanding portfolio. This position is responsible for setting the strategic vision, leading product discovery, and creating roadmaps to maximize value for both customers and the enterprise. Responsibilities: Product Strategy & Roadmap Ownership - Develop and articulate a long-term strategy for simplifying our microservice ecosystems across multi-cloud Platform as a Service environments; Workload Capability Management - Drive the development of reference container workloads that exercise and validate our container based Platform as a Service hosting model ensuring experience consistency, runtime availability and operational reliability; Outcome-Based Product Delivery - Author, refine, and prioritize stories and epics focused on delivering incremental value to platform consumers; Cross-Functional Collaboration - Partner with cloud architects, platform consultants, security leaders, infrastructure engineering, and application teams to ensure container workload capabilities align with technical and business requirements. Qualifications: 5 or more years of product management experience (Preferred); Experience with internal developer platforms or Platform as a Service application hosting; Recent hands-on experience writing code; Fundamentals of microservices.
RETAIL ASSOCIATES - HOBBY LOBBY - MAYFIELD HEIGHTS
Part-time. Pay: $15.75 - $16.75 per hour. We are currently accepting applications for part-time positions! We offer exciting career opportunities for bright, energetic and talented individuals in a stimulating, fast-paced and team-oriented culture. Hobby Lobby is a world worth exploring - where dedication and achievement are rewarded. Requirements: Applicants must be available to work some nights and weekends; Applicants must be mature and self-motivated. Previous experience in the craft or hobby field is preferred, but not necessary.
OVERNIGHT VALET DRIVER - WESTIN HOTEL - TOWNE PARK - CLEVELAND
Part-time. Pay: $17.00 per hour. Responsibilities: Parks and retrieves vehicles while driving slowly and cautiously; Assists guests with bell services and luggage storage as needed; Opens all vehicle and hotel doors for guests; Assists guests with directions, taxis, reservations and other inquiries; Provides guests with information about outlets, meeting rooms and/or amenities of the facility as well as main attractions in the area. Requirements: High school diploma or general education degree (GED); Must hold a valid driver's license for the state you are applying to work, or within a commutable distance from the state you are applying to work (as applicable); One (1) month related experience and/or training; OR equivalent combination of education and experience.
CLAIMS SPECIALIST/AUTO - PHILADELPHIA INSURANCE COMPANIES - BEACHWOOD
Full-time. Pay: $82,800 - $97,300 per year. Philadelphia Insurance Companies, a member of the Tokio Marine Group, designs, markets and underwrites commercial property/casualty and professional liability insurance products for select industries. We are looking for a Claims Specialist - Auto to join our team. Job Summary: Investigate, evaluate and settle more complex first and third party commercial insurance auto claims. Responsibilities: Evaluates each claim considering facts; Affirm or deny coverage; investigate to establish proper reserves; and settles or denies claims in a fair and expeditious manner; Communicates with all relevant parties and documents of communication as well as results of investigation; Thoroughly understands coverage, policy terms and conditions for broad insurance areas, products or special contracts; Travel is required to attend to customer service calls, mediations, and other legal proceedings. Requirements: High School Diploma; Bachelor's degree from a four-year college or university preferred; 10 plus years related experience and/or training; or equivalent combination of education and experience.
GENERAL LABORER - CRUCIAL LINK GROUP - CLEVELAND
Full-time. Pay: $22.48 per hour. Shift & Pay: Training on 1st Shift (6:00am - 2:30pm): $21.83/hr; 3rd Shift (10:00pm - 6:30pm): $22.48/hr. Crucial Link is hiring in Brook Park for a General Laborer / Material Handler 3rd Shift. Responsibilities: Lift and move 50--70 lb. bags, boxes, or tubs; move pallets as needed; Safely operate a forklift; Operate Machines to produce batter and bread mixes per specifications; Follow GMPs, allergen management, and safety policies to prevent cross-contamination; Maintain clean and organized work areas; perform allergen cleanouts as required. Requirements: Ability to lift 50-70 lbs. Regularly; Forklift experience (training provided if needed); Strong attention to safety, cleanliness, and compliance procedures.
ORDER SELECTOR - FAMOUS SUPPLY - CLEVELAND
Full-time. Pay: $20.00 per hour + Shift Differential. Shift: 2:00PM-10:30PM. Responsibilities: Comply to all safety protocols; Operate various types powered equipment to move material (Will train on equipment! Experience not necessary): Forklifts, Reach Trucks, Pallet Jacks, Clamp Trucks, Turret Trucks, Order Pickers, Etc.; Unloading trucks; Receiving material; Put-away of material. Qualifications: Forklift experience; Building industry experience and requisite product knowledge; Experience working in a warehouse; Experience using RF Scanners; High school Diploma/GED.
FOOD SERVICE DRIVER & ERRAND SPECIALIST - THE CENTERS - CLEVELAND
Full-time. Pay: $30,000 - $40,000 per year. Job summary: A community service organization in Cleveland seeks a qualified individual for transportation and delivery responsibilities. You will deliver food, run errands, and maintain compliance with safety and operational procedures while ensuring passenger conduct. A valid Ohio driver's license and the ability to lift up to 75 pounds are required. Ideal candidates will possess a high school degree and are encouraged to apply if they are bilingual in English and Spanish. The position offers flexible hours and various employee benefits.
CUSTOMER RELATIONS SPECIALIST - PROTECTIVE - CLEVELAND
Full-time. Hybrid. Pay: $23.00 - $24.00 per hour. Schedule: Monday- Friday, 9:00am- 6:00pm EST; Hybrid Work Environment: Tuesday and Wednesday onsite at the Strongsville, OH office location. Monday, Thursday, Friday can be worked from home. Following training, which is worked as a hybrid schedule, this position will lead to a full-time remote work opportunity. The Customer Relations Specialist (Client Relations Specialist) will provide support for all functions within the Client Relations department with a primary focus on new dealer agreements and submissions, and support roles for the Client Relations Managers. Responsibilities: Assist in the response to incoming calls from agencies, providing problem resolution by acting as a liaison between the Account Executive, CRM, and the client; Pre-fill all organizational and Vendor agreements; Place launch and regular supply orders in a timely manner; Responsible for inputting agreements in DocuSign and ensuring they are executed. Qualifications: High School diploma or equivalent; 2+ years' experience in an automotive sales or administration related environment; Preferred experience with a CRM Tool or Sales Force; Experience in call center environment utilizing a phone system; Proficient in Microsoft Office products such as DocuSign, Outlook, Word, Excel, and PowerPoint.
SECURITY OFFICER - TITAN SECURITY GROUP - CLEVELAND
Full-time. Pay: $15.50 per hour. Titan Security Group is hiring Security Officers to work at a location in Cleveland, Ohio. Responsibilities: Monitor CCTV, access control, and alarm systems to ensure facility safety; Conduct patrols and inspections to detect hazards or suspicious activity; Enforce property access policies and verify identification for visitors and contractors; Respond to incidents, emergencies, and alarms, and coordinate with first responders; Document all activities, incidents, and maintenance issues accurately. Qualifications: Must be at least 18 years of age; Able to pass pre-employment drug screen and criminal background check; Able to read, write, speak, and understand English; Able to obtain a security guard card in the state of Ohio.
WINDOW CLERK - POSTAL JOB CONNECT - CLEVELAND HEIGHTS
Full-time. Pay: $20.00 - $22.00 per hour. Start your USPS career as a Postal Window Clerk (Sales & Services/Distribution Associate), helping customers at the retail counter and keeping mail moving behind the scenes. Responsibilities: Assist customers at the retail counter with mailing, shipping, and money-order services; Weigh, rate, and process mail and packages using USPS systems; Sell postage, shipping products, and postal services; Answer basic customer questions about delivery options and tracking. No prior postal experience is required, and paid training is provided, so you know what to do on day one.
