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Contact_Us Lead

Contact Us

Contact Us

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Contact Info
Step Forward logo

1801 Superior Avenue
Suite 400
Cleveland, OH 44114

If you'd like to file a formal complaint, please click here to complete the form.

Before submitting the "contact us" form above, please review the following:

 

  • If you have questions about your HEAP application, please call (216) 263-6266 or email heapdocuments@stepforwardtoday.org.

  • If you have a question about your COVID relief application, please call the Central Neighborhood Opportunity Center at (216) 357-2621. After the voice prompt, please press 1 to speak with a Crisis Worker.Please be patient and understand that we have thousands of applicants and we are processing applications on a first come first served basis.

Step Forward provides, Energy Assistance, Head Start, and Personal and Professional support programs for residents of Cuyahoga County, Ohio

Greater Cleveland

Service Locations

Service Locations

LocatonMaps
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