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News
News &
Information
Stay up to date on news & information concerning services provided to Cuyahoga County residents and customers of Step Forward.
Media Contacts
For media inquiries, interview opportunities, or if you need an expert, please reach out to us by phone or email.
​
Vice President of
Communications and Outreach
(216) 696-9077 ext. 294​
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Appointment requests for LIHWAP end February 16
Step Forward’s Low-Income Household Water Assistance Program (LIHWAP), which has been a vital resource for families struggling with water...
Feb 13, 2024
Innovative partnership revolutionizes utility assistance in Cuyahoga County
As the winter season descends upon Cuyahoga County, the issue of utility assistance becomes a pressing concern for residents. In response...
Jan 2, 2024
Step Forward's Summer Crisis Program sees unprecedented number of applications in 2023
Step Forward confirms that it served a record number of clients through its Summer Crisis Program in 2023. The Summer Crisis Program...
Nov 14, 2023
Step Forward starts scheduling appointments for Winter Crisis Program
Step Forward’s Winter Crisis Program will begin November 1, 2023, and will accept applications through the end of March 2024. The Winter...
Oct 24, 2023
How Senate Bill 150 addresses winter utility disconnections for low-income households
In 2023, Ohio’s 135th General Assembly introduced Senate Bill 150, a piece of legislation that could have significant implications for...
Oct 5, 2023
Step Forward's President and CEO participates in United Way's Community Conversation
Step Forward’s President and CEO, Jacklyn A. Chisholm, Ph.D., participated in a recent conversation about the social impact of utility...
Sep 20, 2023
Step Forward’s Summer Cooling Program to Close September 30th
Step Forward’s Summer Cooling Program, which assists eligible Cuyahoga County residents with payment of an electric bill or the purchase...
Sep 19, 2023
Step Forward's Low-Income Household Water Assistance Program to end September 30
Update as of 9/14/23: The Ohio Department of Development has been approved to proceed with a six-month extension to the LIHWAP program....
Aug 22, 2023
Step Forward encourages residents to apply for assistance amid rising energy costs
Across Northeast Ohio, electricity rates are increasing. So far this year, at least two utility companies have announced that they will...
Jun 1, 2023
Step Forward’s Energy Assistance Program applications available ahead of dangerous cold
Employees at Step Forward's Home Energy Assistance Program (HEAP) are processing hundreds of applications as Northeast Ohio prepares for...
Dec 22, 2022
Low-income water assistance funding extended through 2023
Cuyahoga County, OH – Step Forward recently confirmed the funding for the Low-Income Household Water Assistance Program, otherwise known...
Sep 7, 2022
Summer Cooling Program to end Sept. 30th
Cuyahoga County, OH – It has been a successful Summer season so far for Step Forward’s Home Energy Assistance Program. Throughout a...
Sep 2, 2022
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