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Únete a nuestro equipo

Únete a nuestro


Culture at Step Forward

Step Forward recognizes choosing your next career is an important decision and we do not take that lightly. Neither should you!

Step Forward encourages a healthy work-life balance, opportunities for professional development, and unmatched career growth. Our agency is home to more than 300 talented and motivated professionals who are dedicated to helping others succeed.
Step Forward appreciates you for you. We are an equal-opportunity employer that celebrates a culture of diversity, inclusion, and community. Innovation is our bloodline. Your creative ideas matter and are worth exploring. It is through constant collaboration that our staff members are strategic partners, working to overcome barriers and reach established goals. Here, you will be respected, appreciated, and valued.
Not only does Step Forward offer educational leave and opportunities for professional development through seminars, workshops, and conferences, but your personal wellness matters, too! The agency encourages and supports every employee’s desire to enhance and improve their physical, emotional, financial, professional, and community well-being through healthy lifestyle choices. We offer a variety of programs and resources such as Case Management, Condition Care, a weight management center, Future Moms, and a Best Benefits Club, which offers discounts on quality products and services such as mortgages, food, clothing, vehicle purchases, repairs, and insurance.
And let’s not forget the FUN! Step Forward participates in celebrations such as Black History Month, Saint Patrick’s Day, Asian Pacific History, and Hispanic Heritage Month. Through the Best Benefits Program, you can also get discounts on passes to theaters, amusement parks, sporting events, and more.


Want to see what we're up to? Read some of our blog posts:

Benefits & Incentives

Comprehensive and

competitive benefits

  • Health Insurance

  • Dental Insurance

  • Life Insurance

Retirement & Savings

  • 403 B Retirement Plan

  • Step Forward contributes 7% of employee’s salary

Paid Time Off

  • Earned vacation

  • Designated holidays

  • Earned sick days

Education Assistance

New! Sign-on bonuses

  • Up to $5,000 for full-time Head Start employees

Employee Assistance Program

Professional Development

Be a Part of The Team 



Search for a job opening that interests you. Remember it is your passion that drives you to excel at every turn of your career!


You may undergo a phone screening to assess your technical skills and proficiency to help us determine whether you should be brought in for an in-person interview.


Our interview process strives to evaluate your problem-solving, business acumen, technical skills, and competence.


Job Offer

If you are the selected candidate for the position, Step Forward will contact you with an offer.



You will be provided with a list of facilities to undergo drug testing and fingerprint-based BCI/FBI, criminal history and background check.

What to Expect

Job Search



Learn more about People as Teachers in Training

The People as Teachers in Training (PATT) Program offers a unique opportunity for individuals to work as part-time education aides while receiving comprehensive training to obtain their Child Development Associate (CDA) credential.


Volunteers are considered valued members of our Step Forward family.

As a volunteer, you will:

• Receive training from an experienced and well-informed team member
• Acquire new skills and knowledge
• Gain a sense of satisfaction in serving your community
• Support literacy and life-long learning
• Meet new and interesting people who share your love for community service
• Have the opportunity to evaluate the Volunteer Program and your participation in it
• Be recognized through frequent expressions of appreciation.
Volunteers/Interns who are interested in programming and/or volunteering should contact the Human Resources Office at 216-696-9077.
Opportunities are available between the hours of 8:00 a.m. and 5:00 p.m. Special event hours vary.

It takes a dedicated workforce--both employees and volunteers--to provide this level of service to the community. Step Forward and Serve!


Step Forward is an Equal Opportunity Employer.

Important note: we only accept applications online. Please apply below. Best wishes!

Open Positons

Open Positions

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