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Community Job Board Lead

Trabajo comunitario

Junta

Bolsa de trabajo Comunidad

Cada semana, Step Forward compila una lista de oportunidades de empleo disponibles en el condado de Cuyahoga. Los trabajos están separados por categoría y se enumeran a continuación.

Simplemente haga clic en la lista para obtener más información y un enlace para postularse.

Para conocer los trabajos disponibles en Step Forward, haga clic aquí

Customer Service

CLIENT SERVICES ASSOCIATE - FLEXJET - CLEVELAND

Full-time. Pay: $41,700 - $50,700 per year (estimated). The Client Services Associate will work two-fold with external customers and internal colleagues to provide information as it relates to customers' contracts and invoices. Responsibilities: Respond to internal colleagues providing details and data regarding client contract information; Review and communicate to client requests and questions regarding their unique contracts and client bills; Demonstrated ability to think strategically, identify and solve difficult business problems; Ability to gather and analyze data and draw logical conclusions; Executing daily/weekly/monthly billing cycle activities including invoice processing, utilization reports, revisions, quality assurance checks to ensure compliance with client"s contracted agreement. Qualifications: Bachelor"s/Associate"s degree in related field and preferred experience in accounting, accounts receivable, or a combination of education and experience; 2-3 years of customer service experience in a high-end service industry; Strong computer and software skills, including Microsoft Office Suite Applications (Excel, Outlook, etc.); Must possess the legal ability to work in the United States.

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CUSTOMER SERVICE REPRESENTATIVE/NATIONAL SALES (HYBRID: ONSITE & REMOTE) - US FOODS, INC. - CLEVELAND

Full-time. Pay: $19.00 - $20.50 per hour. This position has been segmented as hybrid meaning the work is a combination of approximately 90 percent remote/virtual and 10 percent onsite at distribution center offices located anywhere in the Northeast Region of the United States. Position summary: Provide contact and liaison between National Sales customers and the sales team and internal departments. Process incoming orders; receive, evaluate, and respond to written or telephoned customer inquiries in a timely manner. Duties include: Receive inbound calls and place outbound calls to customers to provide information about products and services, to take orders, or to obtain details of complaints; Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken; Resolve customers' service or billing complaints; check to ensure that appropriate changes were made to resolve customers' problems; Contact customers in order to respond to inquiries or to notify them of claim results and any planned adjustments; refer unresolved customer complaints to designated departments for further action; Obtain and examine all relevant information to assess the validity of complaints and to determine possible causes. Qualifications: High School diploma or equivalent required; Bachelor's degree preferred; Minimum of three years' experience in customer service call center environment required. Experience in food service distribution a plus; Excellent verbal communication skills and problem resolution ability required. Working knowledge of Microsoft Word and Outlook required. CRM / Phone Technology experience preferred.

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CUSTOMER SERVICE AND SUPPORT SPECIALIST - ELECTRONIC MERCHANT SYSTEMS - CLEVELAND

Full-time. Pay: From $17.00 per hour. Responsibilities: Respond to incoming phone calls, emails and chat from EMS merchants; Provide your customer with an exceptional experience and drive client satisfaction; Use compassion in helping upset customers and helping them through the issues they are experiencing while maintaining composure in stressful situations; Provide accurate information and guidance to manage your customer's expectations and to help them understand their accounts. Qualifications: Passion for high levels of Customer Service; Desire to be a punctual team player; Attention to Detail; Basic aptitude for troubleshooting hardware, software and communication issues.

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OFFICE ASSISTANT - ROBERT HALF - CLEVELAND

Temporary. Pay: $15.04 - $17.41 per hour. We are looking for a diligent and organized Office Assistant to support daily administrative operations in our Cleveland, Ohio office. This is a Contract position ideal for someone with strong multitasking skills and a proactive mindset. The role involves a variety of tasks ranging from clerical duties to managing accounting software systems. Responsibilities: Provide general administrative support, including answering inbound calls and managing correspondence; Utilize accounting software systems to assist with billing and financial tasks; Maintain and update CRM systems to ensure accurate record-keeping; Handle clerical duties such as scanning, printing, and filing documents; Assist with setting up meeting rooms and managing cafeteria arrangements. Requirements: Proficiency in accounting software systems and financial services tools such as ADP; Experience with CRM platforms and other office management software; Strong organizational skills and attention to detail; Ability to manage multiple tasks efficiently in a fast-paced environment.

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EAS MANAGER/HEAP - STEP FORWARD - CLEVELAND

Full-time. Pay: $16.78 - $23.10 per hour. Monday - Friday (8:00am - 5:00pm). The purpose of this position is to manage appointment-based services within the Energy Assistance Services department. Duties include: Oversees energy assistance services that require an appointment to complete an application; typically, crisis-based services for reconnections, prevention of disconnects, shut-off notice interference, bulk fuel and cooling equipment; Supervises staff responsible for appointment-based services, including Customer Service Team members, and manages appointment fulfillment and related application processing; Manages scheduled appointments at various locations throughout Cuyahoga County during EAP crisis periods; Coordinates online application software programs and the collection of customer documentation such that customers are assisted efficiently and effectively. Qualifications: Associate�s degree in a related field with a minimum of three (3) years� experience delivering benefits assistance required. Bachelor�s degree preferred; Successful results of pre and continued employment assessments including fingerprinting, drug testing, medical examinations and background check(s).

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ADMINISTRATIVE ASSISTANT III - ETEAM, INC. - CLEVELAND

Full-time. Pay: $25.00 per hour. 08:00 AM - 05:00 PM - Monday, Tuesday, Wednesday, Thursday, Friday. Job Summary: The Administrative Assistant III provides general administrative support in a fast-paced office environment. The candidate should have an understanding of general office procedures, have the ability to communicate effectively, problem solve and provide general administrative support. Responsibilities: This position may plan and schedule meetings, answer phone calls and handle walk-in inquiries; May coordinate travel arrangements, arrange related details for events and/or meetings; May maintain calendars, type and proof documents produced by others; May have to create, maintain and collect data for standard reports charts, graphs, spreadsheets and databases. May be responsible for answering and routing phone calls, taking messages, and responding to inquiries; May have to greet visitors; request and provide routine information. Requirements: High School Education or equivalent preferred; Basic Microsoft Office Suite skills required including Word, Excel, PowerPoint and Outlook preferred; Knowledgeable with using computer applications involving word processing, data entry, and internet search software relevant to the position preferred; Working knowledge with office administrative practices and procedures required.

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RELATIONSHIP BANKER - JPMORGAN CHASE -CLEVELAND

Full-time. Pay: $66,947 per year (estimated). Location: University Circle. Bilingual English and Mandarin required. Position summary: As a Relationship Banker in Branch Banking, you will take a lead role in delivering outstanding experience to Chase customers. You will acquire, manage, and retain meaningful relationships with our customers, using your financial knowledge to offer thoughtful solutions to help address their financial needs, contributing to the success of the branch. Responsibilities: Delivers an exceptional customer experience by acting with a customer-first attitude; Manages assigned customers and proactively meets with them, both in person and over the phone, to build lasting relationships, discover financial needs, and tailor product and service recommendations; Makes personal connections, engages and educates customers, asks open-ended questions, and listens to establish trust and build lasting relationships; Influences, educates, and connects customers to technology. Qualifications: 1+ year of experience in Retail banking sales, Financial services sales, Consultative relationship sales role in a related industry, with proven success in establishing new clients, deepening customer relationships and delivering results; High school degree, GED, or foreign equivalent; Beginning October 1, 2018, the Securities Industry Essential (SIE) exam, FINRA Series 6/7, state registration (including 63 or 66 if required), and Life licenses are required. All unlicensed applicants must obtain their licenses within 180 days of hire; Ability to work branch hours including weekends and some evenings; Bilingual English and Mandarin required.

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BANKING CLOSER -ACCENTURE- CLEVELAND

Full-time. Pay: $68,205 per year (estimated). The Banking Closer is responsible for performing closing calls, scheduling, signing appointments and meeting monthly productivity goals in a mortgage setting. Responsibilities: Serve as primary point of contact during the closing process; Responsible for reviewing loan approval details with applicants which includes HELOC product, rate, term, loan amount, payoffs, vesting etc.; Focused on achieving customer delight through successfully establishing customer rapport, setting appropriate expectations, asking probing questions, relationship deepening and executing on all commitments; Ability to meet production, quality and service standards with emphasis on delivering exquisite customer service; Able to articulate difficult and/or complex information in a manner that is clear while conveying compassion to drive customer retention and sales partner confidence. Requirements: While remote the individual must reside within 100 miles of the Accenture office for the posted locations; Minimum of 1 year of experience with mortgage specific customer service experience; Minimum of 2 years of customer service experience; NMLS licensed strongly preferred, if not licensed must be able acquire license within 30 days of employment; Ability to work well in a fast-paced, multi-task environment.

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ACCOUNTS PAYABLE/ACCOUNTS RECEIVABLE (AP/AR) ASSOCIATE - G.M. INDUSTRIAL, LLC - CLEVELAND

Full-time. Pay: $25.00 - $30.00 per hour. GM Industrial LLC is an established but growing manufacturer and distributor of high quality industrial and institutional chemical formulas. We are looking for a responsible, self-driven, and detail-oriented AP/AR Associate who will work under the supervision of the Accounting Manager. The AP/AR Associate will be responsible for managing the day-to-day processing of accounts payable and receivable transactions, ensuring accuracy, efficiency, and compliance with company policies. Responsibilities: Process and review vendor invoices for accuracy and proper authorization; Processes three-way match; Generate and distribute customer invoices and statements; Apply payments accurately to customers' accounts and reconcile discrepancies. Qualifications: High school diploma or equivalent; Associate degree in accounting or finance preferred; 1-3 years of experience in accounts payable, accounts receivable, or general accounting; Proficiency in accounting software (Preferred: SAGE 100, Sage X3) and Microsoft Office Suite (Excel, Word, Outlook).

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BUSINESS SYSTEM ANALYST - TECHEAD - CLEVELAND

Full-time. Pay: $45.00 - $48.00 per hour. Seeking a detailed and customer-oriented individual to work out of the Cleveland, Ohio office to support IT projects by documenting user requirements, developing rigorous test scripts, performing quality testing, and providing the necessary documentation for project deployments used to support distribution operations in Ohio. Responsibilities include: Identifies opportunities to apply technologies to business processes, through research and fact-finding. Develops and maintains credibility, and effective working relations, with both user and IT personnel; Demonstrates to clients an understanding of business problems, IT strategies, issues, and priorities; Participates in less complex technical studies to evaluate business requirements and recommends solutions. Qualifications: Experience with leading requirements gathering along with the business units and conducting/coordinating User Acceptance, Integration, and Regression Testing; Demonstrated support for customer service-related applications preferred; Knowledge of and skilled in working in a multi-platform operating environment and computing architectures.

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REMOTE CUSTOMER SERVICE REPRESENTATIVE - MY MODERN DESK

Full-time. Pay: $15.00 - $20.00 per hour. We are seeking a Remote Customer Service Representative to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues. Responsibilities: Handle customer inquiries and complaints; Provide information about the products and services; Troubleshoot and resolve product issues and concerns; Document and update customer records based on interactions. Qualifications: Previous experience in customer service, sales, or other related fields; Ability to build rapport with clients; Ability to prioritize and multitask; Positive and professional demeanor.

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CUSTOMER SUPPORT REMOTE JOBS - SOUTHWEST AIRLINES

Part Time. Pay: $21.00 per hour. Schedule: Part-time position with flexible hours. Shifts are available in the evenings, weekends, and holidays. Southwest Airlines is seeking enthusiastic and dedicated individuals for part-time customer support positions, offering remote work opportunities. Responsibilities: Provide friendly and efficient customer support via phone, chat, and email; Assist customers with booking flights, resolving issues, and answering general inquiries; Maintain accurate records of customer interactions and transactions; Ensure a high level of satisfaction by resolving customer concerns promptly and professionally.

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MEDICAL ASSISTANT/FAMILY MEDICINE - CLEVELAND CLINIC

Full-time. Pay: $41,376 per year (estimated). Location: Lutheran Hospital, 1730 W 25th St, Cleveland 44113. As a Medical Assistant in Family Medicine, you will collaborate with fellow staff to create a welcoming, comfortable environment for patients, families and visitors at the Lutheran Hospital Medical Offices. Duties: Assist with performing screenings and treatments by gathering and updating information related to health maintenance, identifying medication changes, updating allergy information, collecting specimens, performing tests and documenting patient care; Monitor and communicate changes in patient condition; Maintain equipment, medical supplies and examination areas; Perform administrative/clerical duties, such as filing, reception, scheduling, data entry and patient registration. Qualifications: Graduate from an approved Medical Assisting Program OR military training as a Hospital Corpsman (HM), Combat Medic (68W) or Medical Service Technician (4N0X1); Completion of a clinical externship OR extensive clinical experience; Basic Life Support (BLS) Certification through the American Heart Association (AHA) upon or within new hire period; Medical Assisting Certification (preferred); Successful completion of a Cleveland Clinic externship (preferred).

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PATIENT CARE NURSE ASSISTANT - METROHEALTH- CLEVELAND HEIGHTS

Full-time. Pay: $42,000 - $63,000 per year (estimated). Location: Cleveland Heights Health Center, 10 Severance Cir, Cleveland Heights 44118. Position Summary: Under the direction of the Nurse Manager or an assigned Registered Nurse (RN), provides various patient care duties for infants through geriatric patients. Qualifications: High School Diploma or passage of a high school equivalency exam; Basic computer skills to document observations electronically; Ability to work in a team environment while demonstrating good judgment, flexibility, initiative, and effectively problem-solving skills; Possess a current Basic Life Support (BLS) certification from the American Heart Association (AHA) OR obtains within 90 days of hire; For Cardiac Stepdown: Successful completion of the MetroHealth EKG training course and passes the Basic EKG Test with a score of 85% or better within the standard probationary period.

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DIETARY AIDE - MCGREGOR FOUNDATION - EAST CLEVELAND

Full-time. Part-time. Pay: $15.00 per hour. Available Shifts: 6:30A-2P; 11:30A-7:30P; 12:00P-8:00P. Duties: Set tables and serve food and beverages according to procedures; Record food and refrigeration temperatures according to procedures; Prepare portions and serve beverages, salads, and desserts; Collect soiled dishware, clean and sanitize tables, pick up debris from the floor; deliver soiled tableware to dishwashing area. Assist utility worker as needed to complete tableware washing for meal service; Wash pots, pans, and trays; wash worktables, walls, refrigerators, and meat blocks; plan ware washing in advance to ensure that all needed equipment is available; Sweep and mop kitchen floors; Segregate and remove trash and garbage and place in designated containers; steam-clean or hose out garbage containers.

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DINING SERVICES AIDE/METROEATS - METROHEALTH - CLEVELAND

Full-time. Pay: $52,692 per year (estimated). Shift: 10a-6:30p, Rotating Weekends & Holidays. As a member of our Dining Services team, you will support our patients and caregivers by preparing and serving restaurant-quality meals in our state-of-the-art facility. Qualifications: Demonstrates ability to read and write English; Demonstrates ability to perform basic math computations; Ability to interact effectively with a wide range of cultural, ethnic, racial, and socioeconomic backgrounds; HS Diploma or passage of a high school equivalency exam.

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OPERATIONS ASSISTANT MANAGER - DOLLAR TREE - GARFIELD HEIGHTS

Full-time. Pay: $30,631 per year (estimated). Job summary: Responsible for assisting with all operational tasks within the store as delegated and assigned by the Store Manager with focus on the front-end and sales floor operations. Also assist with the hiring, training and development of store associates as delegated by the Store Manager. Responsibilities: Assist with all store functions and day-to-day store activities as directed by the Store Manager; Able to perform all opening and closing procedures in the absence of the Store Manager; Assist the Store Manager in protecting and securing all company assets, including store cash; Adhere to all policies and procedures including safety guidelines. Qualifications: Prefer prior retail and management experience; Strong communication, interpersonal, and written skills; Ability to lift, bend and transport merchandise weighing up to 50lbs; Ability to work in a high energy team environment.

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OHIOGUIDESTONE HIRING EVENT!

Youth Care Specialists Needed in Berea, OH! Convenient, In-Person Interviews! Bring your Resume! Great Benefits! Make a difference in a child's life! WHEN: Thursday, May 29, 3:00pm-6:00pm. Location: 202 E. Bagley Road (In Reinberger Chapel) Berea, OH 44017. APPLY at Youth Care Specialist | Opportunities (ultipro.com) to see if you qualify.

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COMMUNITY LIFE SERVICE COORDINATOR - THE COMMUNITY BUILDERS - CLEVELAND

Full-time. Pay: $43,000 - $45,000 per year. Note: this is a 4-year grant funded position which will be extended based on future funding. The Community Builders, Inc. (TCB) is a nationally recognized nonprofit developer, owner, and manager of affordable and mixed-income residential and commercial properties. Community Life (CL) is TCB's place-based model that uses stable housing as a platform for connecting families, seniors, and households with disabilities to community resources and opportunities. We engage residents in creating programs and building strategic partnerships with local stakeholders to create pathways to opportunities in early education, economic mobility, youth development, voting registration, health, and resident leadership. Position Description: Reporting to the Community Life Senior Manager-Resident Experience, the Community Life Service Coordinator (CLSC) develops, coordinates, and implements support services for residents of Woodhill Homes. Essential Functions: Provide mobile case management, meeting with residents once a quarter, at minimum, in their homes or within the community; Conduct assessments of resident households for strengths and areas of growth/opportunities; Develop and implement a Family Success Plan for each household to assess and develop S.M.A.R.T goals and outcomes aligned with Choice metrics; Participate in resident and community meetings that are relevant to advancing Choice goals and outcomes, including steering committee working group meetings, and monthly community based organization meetings in neighborhoods residents are currently residing in; Integrate relocation activities into Family Success Plans to ensure residents experience minimal interruptions to their lives and personal and professional goals. Qualifications: Bachelor's degree with a focus in social work, human services, public health, education, or community development. An Associates in a relevant field combined with professional experience will also be considered. CHW certification or MSW is a bonus; 2+ years of overall professional experience working with families in housing or human services agencies required; Proficiency with MS Excel, PowerPoint, Word, Outlook, and other computer programs. Interested candidates are asked to send a cover letter and resume to: Karla Trammell, Director of Community Life, 2491 Baldwin Rd. Cleveland, OH 44104, karla.trammell@tcbinc.org

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K-2, PRIMARY STAGE TEACHER - THE INTERGENERATIONAL SCHOOLS -CLEVELAND

Full-time. Pay: $45,000.00 - $52,000.00 per year. Responsibilities: Establish a classroom culture of high expectations and compassion for all; Follow the Licensure Code of Professional Conduct for Ohio Educators and the Ohio Standards of the Teaching Profession; Lead a multiage group of students in grades K-2 using the model-adopted curriculums to guide daily instruction including: Responsive Classroom, TCRWP Reading, Writing and Phonics Units of Study, Bridges and Number Corner Implementation of the Ohio Standards of Learning in mathematics and language arts according to the provided curriculum map. Qualifications: Bachelor or Masters degree in Education or equivalent experience; Ohio Early Childhood PK-3 License or working toward licensure; Experience working in schools or with students.

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ELECTRICAL ENGINEER - LINCOLN ELECTRIC - CLEVELAND

Full-time. Pay: $85,723 per year (estimated). The Lincoln Electric Company is seeking an Electrical Engineer for our Euclid, OH world headquarters. The Electrical Engineer plays a key role in the electrical design, development, and support of Lincoln's DC Fast Charger, one of our newest product lines. Responsibilities: Electrical Design & Development: Design and implement electrical systems and circuits for DCFC products, including but not limited to magnetics, circuit boards, wire harnesses, and integration with software controls; Cross-Functional Collaboration: Work closely with software/controls engineers to integrate electrical and software systems effectively, ensuring seamless product development; Thermal & Mechanical Design Support: Partner with mechanical engineers to ensure that electrical and thermal requirements are addressed within the mechanical packaging and system design; Regulatory Compliance: Navigate and ensure compliance with relevant regulatory standards and guidelines to ensure that all designs meet or exceed safety and performance requirements. Requirements: Bachelor�s degree in electrical engineering or related field; Level II Engineer 3+ years of hands-on engineering experience in electrical design; Technical Expertise: Strong understanding of electrical design principles, circuits, power systems, and system integration. Experience with high-power electronics and DC fast chargers is highly desirable.

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PACKAGING OPERATOR - CARGILL - CLEVELAND

Full-time. Pay: $89,585 per year (estimated). Cargill is a trusted salt supplier to a wide variety of industries; our portfolio includes food processing salts, sodium reduction solutions, salt for water softeners and swimming pools, bulk and packaged ice melters, industrial salts, and salt for animal feeding. This Full-time position is in Cleveland, Ohio; however please expect to receive calls from a 952-area code in case you are considered. Responsibilities: Operating and servicing equipment such as packaging, sealing/sewing equipment, stretchwrapping manual, palletizing, block press, mixing equipment forklift, palletizer equipment; Conducting pre-operation checks of equipment; General classification labor assignments; Sampling and testing product quality; Operating mobile equipment such as forklifts, loaders, etc. Requirement: Right to work in the U.S. that is not based solely on possession of a student visa or a visa sponsored by a third-party employer; Cargill requires employees to be a minimum of 18 years old to work in a production facility; Must be able to understand and communicate in English(verbal/written); High school degree or GED Equivalent; Forklift certified (preferred); Basic use of a computer and typing skills (preferred); Working knowledge of Microsoft office software, with an emphasis on Excel and Word (preferred).

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CONSTRUCTION WORKERS - AREA TEMPS -CLEVELAND

Full-time. Pay: $25.00 - $30.00 per hour based on experience. A local contractor is seeking individuals to assist with a complete rehab project in Cleveland. Work hours are Monday through Friday from 7:30 a.m. to 4:30 p.m. Looking for a hands-on Carpenter Foreman that has rough and finish experience. Journeyman Carpenter that also has rough and finishing skills. Looking for someone with masonry and concrete laying experience. Qualified candidates must have rough and finish carpentry experience, must have masonry and concrete laying experience, must have the ability to perform physical duties and work independently, must be safety-conscious and detail-oriented, and must have a solid work history with no attendance issues. Only candidates that can pass a background check and drug screen will be considered.

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BUS DRIVER - SHAKER HEIGHTS CITY SCHOOL DISTRICT

Part-time. Pay: $22.01 - $31.41 per hour. Shift: 5 hours (minimum). The district seeks a Permanent Part-Time Bus Driver to support the mission, vision, aspirations, and core values of the Shaker Heights City Schools. Responsibilities: Transport students safely to and from school and other designated locations; Ensure the bus is clean and well-maintained before and after each trip; Follow all traffic laws and safety regulations while driving. Requirements: Valid commercial driver's license (CDL) with appropriate endorsements; Experience driving a bus or similar vehicle preferred; Strong communication and interpersonal skills.

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MATERIAL HANDLER-SHIPPING/RECEIVING - WEST SIDE - CLEVELAND

Full-time. Pay: $27,040 - $35,260 per year. West Side Manufacturer seeking experienced Material Handler for shipping/receiving department. IMMEDIATE OPENING for Full-time day shift of 7:00am-3:30pm. Responsibilities: Material handling between (2) company locations; Load and unload trucks; Assisting with monthly warehouse physical inventory; Receiving and inspecting incoming raw materials; Receiving and documenting returned products; Ensuring products processed for shipping are designated to correct courier. Qualifications: Valid drivers license with NO accidents or no more than 2 points; MUST possess previous experience in the following: Tow motor; Driving flatbed and/or box truck with air brakes; Forklift operations.

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FORKLIFT OPERATOR/DOCK WORKER - MORAN TRANSPORTATION - CLEVELAND

Full-time. Pay: $20.00 per hour. Moran Transportation Corporation is a regional LTL service provider offering timely and claim-free services across several Midwestern states. We pride ourselves on providing exceptional service, flexible operations, and pinpoint accuracy. Duties include: Safely operate a forklift and material-handling equipment to load and unload trailers/straight trucks in compliance with OSHA regulations (29 CFR 1910.178) and company policies and safety protocols; Assist other dockworkers in the loading and unloading of freight; Complete necessary paperwork accurately and in a timely manner to ensure an efficient and steady flow of information; Inspect equipment before and after each shift, reporting any defects or safety concerns; Maintain a clean and organized workspace; Control dock layout and report equipment repairs. Requirements: Forklift Experience Required; High School diploma/GED required; Ability to multi-task is essential; Must be able to speak, read, write and understand English.

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CUSTOMER SERVICE SPECIALIST - COMPLETE APPLIANCE SERVICE TODAY, LLC - BEACHWOOD

Full-time. Pay: $18.00 - $20.00 per hour. Location: 4735 Richmond Road Warrensville Heights, 44128. Job Summary: The Customer Service Specialist will be responsible primarily for taking customer service calls for residential appliance repairs and will handle pre-determined processes related to these service calls in a timely and appropriate manner. Responsibilities: Interacts with customers via telephone, email, online chat, or in person to set up and schedule service work tickets. May provide support and information on an assigned product or service to field technicians and management; Ensures that appropriate actions are taken to help resolve customers' service needs and concerns; Maintains with accuracy customer work tickets and records customer interactions with details of inquiries, complaints, or comments on the computer. Qualifications: Manages stress, prioritizes and can multi-task well in a fast-paced environment; Knowledgeable and proficient with computers and software (Microsoft Office, Windows and Cloud based) including operating standard office machines (printers, copier, fax, etc.); High school diploma or equivalent.

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SECURITY OFFICER - TITAN SECURITY GROUP - CLEVELAND

Full-time. Pay: $15.00 per hour. Marksman-Titan Security Group is currently hiring a Security Officer to work at a Class A Commercial Office in Cleveland, Ohio. Duties: Monitoring and Surveillance: Watch surveillance cameras to detect suspicious activity; Monitor building security systems like alarms or entry controls. Access Control: Check and verify the identification of guests, visitors, and contractors; Ensure only authorized individuals can enter certain areas, including gated communities, private offices, or buildings. Customer Service: Assist guests with inquiries about local amenities, directions, or services; Provide a warm, welcoming environment for residents, guests, or clients; Address complaints or requests in a professional and timely manner. Emergency Response: Respond to alarms, emergencies, or incidents promptly, contacting emergency services as needed; Assist in evacuation or lockdown procedures during emergencies; Be trained to handle first-aid and CPR if necessary. Qualifications: Must be at least 18 years of age; High School diploma or general education degree (GED); Able to pass pre-employment drug screen and criminal background check.

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OPEN POSITIONS - REVENUE GROUP- CLEVELAND

Onsite Medicaid Eligibility Representative. Location: Cleveland, OH. Pay Rate: $16.25/hour plus a monthly bonus potential after 90 days of up to $350. Hours: Monday - Friday, 9:00am- 5:30pm. Responsibilities: Reviewing the hospital work queue or census to identify uninsured patients; Screening/Interviewing patient's bedside in an Emergency Room/Hospital setting to determine possible eligibility for any assistance programs available including Medicaid and charity; High volume of walking and standing. (70% - 80% of your shift); Completing applications for Medicaid benefits and charity programs as needed. Requirements: Previous customer service experience preferred; Must have basic computer skills; Must be able to multitask and type minimum 40 WPM (typing test will be conducted); Must have reliable transportation. Home and Auto Insurance Verifier. Location: Remote. Pay Rate: $16.66/hr. plus a monthly bonus potential after 90 days of up to $225. Hours: Monday - Friday, 8:30am- 5:30pm EST or 9:00am-6:00pm EST. Responsibilities: Placing outbound calls for assigned lender relationships including, assisting callers with questions regarding letters or charges for insurance; obtaining proof of coverage; etc.; Check insurance websites for proof of coverage and printing proof for data entry; Contact agent to verify Break in Coverage (BIC) dates; Help in all other (non-assigned) queues for OSC & LSC accounts when needed; Accountability: 50%; Providing excellent customer service; 50% Meeting goals and deadlines. Requirements: Call Center (Insurance and Banking Only); Customer Service; Insurance Background (Home or Auto); High speed Internet connection (DSL / Cable) capable of speeds over 100 mbps; Smartphone: Android or iPhone (will be necessary for dual authentication requirement). Medicaid Customer Service Representative: Location: Revenue Group Office. Pay Rate: $15-$16/hr. plus a monthly bonus potential after 90 days of up to $300; Hours: Monday-Friday 8:00am-4:30pm. Responsibilities: Answer incoming patient calls and questions, communicate with patients by telephone, dialer and written correspondence; Make outgoing phone calls to patients, county agencies, employers, etc. to expedite pending Medicaid applications; Work with the Social worker department in assisting with pending numbers for discharge, answering any questions regarding Medicaid and/or Medicaid application status; Assist patients in resolving billing issues if needed. Requirements: 7-year background check; 1-3 years of Customer Service experience; High School Diploma or equivalent (GED); Proficient computer skills in Microsoft products: Outlook, Word and Excel; Typing speed of 30 WPM with excellent accuracy.

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VETERINARY RECEPTIONIST/ASSISTANT - SHAKER SQUARE ANIMAL HOSPITAL -CLEVELAND

Full-time. Part-time. Pay: $17.00 - $19.00 per hour. Busy veterinary practice looking for a reliable person to help with front desk duties. This individual must be detail oriented and be able to multitask. Duties: Duties will include answering calls to schedule appointments and responding to clients' questions, answering emails and checking patients into exam rooms. Other duties will include helping to keep the clinic clean. Opportunity for the right individual to grow with the practice and take on additional duties. Pay commensurate with experience.

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