
Trabajo comunitario
Junta
Bolsa de trabajo Comunidad
Cada semana, Step Forward compila una lista de oportunidades de empleo disponibles en el condado de Cuyahoga. Los trabajos están separados por categoría y se enumeran a continuación.
Simplemente haga clic en la lista para obtener más información y un enlace para postularse.
Para conocer los trabajos disponibles en Step Forward, haga clic aquí
Customer Service
TEAM MEMBER - FOLLETT HIGHER ED GROUP, LLC - CLEVELAND
Part-Time. Pay: $12.00-$22.46 per hour. Position Overview: The Team Member focuses on providing exceptional customer service. Greets customers, assists customers with store inquiries, answers the phone and/or directs callers, and rings up purchases using the POS system. Use safe money-handling procedures and secure transaction practices. Assist with training new team members. Ensures the sales floor is fully stocked and items priced properly. Requirements: 0-3 years of relevant experience; High School Degree or equivalent; General computer skills.

CUSTOMER SERVICE/ACCOUNT SUPPORT SPECIALIST - EVERSTAFF - CLEVELAND
Full-time. Pay: $50,000 - $55,000 per year. Shift: M-F 8am-5pm. We are seeking a motivated and customer-focused Customer Service/Account Support Specialist for our client in Cleveland. In this role, you will manage customer accounts, ensure seamless order processes, and build strong relationships to foster long-term business success. Responsibilities: Act as the primary contact for assigned customer accounts; Build and maintain strong relationships by understanding customer needs and ensuring satisfaction; Oversee and coordinate the timely and accurate processing of customer orders; Respond promptly to customer inquiries via phone, email, or chat with professionalism and empathy; Resolve concerns related to orders, shipping, or product availability efficiently. Qualifications: Bachelor's degree in Business, Communications, or a related field (preferred); Proven experience in customer service, account management, or sales support; Strong problem-solving abilities with a proactive and customer-centric mindset; Proficiency in Microsoft Office Suite and CRM tools.

CUSTOMER RELATIONS SPECIALIST - ORKIN - CLEVELAND
Full-time. Pay: $18.00 - $20.00 per hour. As a Customer Service Specialist, you will be a Subject Matter Expert and play a pivotal role in ensuring every customer has an experience that�s the best in pests. Responsibilities: Answer incoming calls and make outbound calls to customers to schedule, confirm and follow up on service appointments; Proficiently navigate a Windows-based & Web-based system to track routes and optimize current and future schedules�don�t worry, we will train you; Apply expertise developed in training to schedule appointments for technicians to efficiently minimize drive time and/or distance as needed and recommend alternative routes when appropriate; Use your sharp listening skills and probing questions to identify the customer�s concern and evaluate their needs. Qualifications: Previous experience in Customer Service or Sales preferred; High School Diploma or equivalent required; Excellent interpersonal and communication skills; Basic computer skills in various software and web-based applications; Proficient in Microsoft Office.

ACCOUNT MANAGEMENT SPECIALIST - ASTON CARTER - CLEVELAND
Full-time. Pay: $20.00 - $25.00 per hour. We are seeking a dedicated individual to support our mid-west sales team and their customers. This role involves providing exceptional support and information on our products and services through various communication channels. Responsibilities: Interact with customers via telephone, email, online chat, or in person to provide support and information on products or services; Collect and enter orders for products; Field customer questions and complaints, forwarding complex issues to the appropriate specialist or staff; Ensure appropriate actions are taken to resolve customer problems and concerns. Qualifications: 2-3 years of account management and B2B customer service experience; Experience working with an ERP system and entering orders, ideally Macola; Strong attention to detail and professionalism; Proficiency in Microsoft Office; Experience working for a packaging company, a manufacturing company, or a distribution company.

OFFICE ASSISTANT - EVOLVE BEHAVIORAL HEALTH - CLEVELAND
Full-time. Part-time. Pay: $45,000.00 - $55,000.00 per year. Location: 13377 Smith Rd, Middleburg Heights 44130. We are looking for a competent Office Assistant to help with the organization and running of the daily administrative operations of the company. Responsibilities: Organize office and assist associates in ways that optimize procedures; Sort and distribute communications in a timely manner; Create and update records ensuring accuracy and validity of information; Schedule and plan meetings and appointments; Resolve office-related malfunctions and respond to requests or issues; Coordinate with other departments to ensure compliance with established policies. Qualifications: Proven experience as a back-office assistant, office assistant, or in another relevant administrative role; Working knowledge of office equipment; Thorough understanding of office management procedures; Excellent organizational and time management skills.

CLERK III - ABARTA COCA-COLA BEVERAGES, LLC - CLEVELAND
Full-time. Pay: $35,000 - $45,000 per year. Location: 25000 Miles Rd, Cleveland 44146. Shift: Monday - Friday 5:00 a.m. - 1:30 p.m. We are actively seeking enthusiastic team players who want to work with the world's most trusted and iconic brands. Position summary: Perform routine clerical duties in accordance with standard administrative office procedures. Responsibilities: Train, coach and provide day-to-day direction to team members, as needed; Answer and direct telephone calls; Filing and other administrative duties. Handle routine correspondence, including mail and faxes; Prepare business reports and presentations. Qualifications: High school diploma or GED required; Associate's degree preferred; 1-3 years experience in automated office environment required; AS400 or SAP work experience preferred.

ADMINISTRATIVE ASSISTANT/COMMUNITY CENTER - CITY OF CLEVELAND HEIGHTS
Full-time. Pay: $14.06 to $21.09 per hour. Job summary: Incumbents provide clerical support to the department director. Responsibilities are characterized by a variety of administrative activities with minimal supervision that require the use of independent judgment to prepare requisitions, purchase orders, reports and various documents. Responsibilities: Provides clerical support in, preparing personnel action forms, processing accounts payables and/or receivables, purchase orders, requisitions, maintaining phone lists, and other related documents; Types a variety of documents including memos and business letters; Performs various clerical duties, utilizing standard office equipment, to include: taking and transmitting messages; maintaining calendars; making photocopies; performing data entry; faxing documents; typing; and word processing; Answers telephone and forwards to appropriate individual or responds to requests for information; answers most questions. Qualifications: High School Diploma, or G.E.D., and one - three years of clerical experience; or, an equivalent combination of education and experience; Using computers and related software applications; Using modern office equipment; Keyboarding; Proficient in Microsoft Outlook, Word, Power Point, Excel.

ACCOUNTS RECEIVABLE REPRESENTATIVE - HALEYMARKETING GROUP -HIGHLAND HILLS
Full-time. Pay: $50,000 - $70,000 per year. We are seeking a detail-oriented Accounts Receivable Representative to perform data entry, create reports, and analyze invoice information. Responsibilities: Perform data entry for invoices purchased; Prepare weekly packets for invoices purchased, accounts receivable activity, and reserve analysis; Analyze weekly invoice information, looking for inconsistencies; Prepare and distribute accounting and payment reports to management; Handle transmission of wires, ACH, A/R aging and multiple subsidiary financial reports. Requirements: High School Diploma required; Accounting and reconciliation experience required; Microsoft Word, Excel, and Outlook knowledge required.

ASSISTANT BOOKKEEPER - MISCO - SOLON
Part-time. Pay: $19.00 - $23.00 per hour. Location: 6275 Cochran Rd, Solon 44139. Schedule: Tuesday - Thursday, 9:00 AM - 1:00 PM. MISCO Refractometer is a 76-year-old international scientific instrumentation company headquartered in Solon, Ohio. We are recognized for engineering advanced, precision-based products and maintaining a leadership position within our industry. Position summary: We are seeking a dependable and detail-oriented professional to join our team as an Assistant Bookkeeper - Accounting & Customer Service. This multi-functional role is ideal for an individual who excels in interpersonal communication and possesses strong numerical and analytical competencies. Responsibilities: Accurately record and maintain business transactions using Intuit QuickBooks; Process invoices, receipts, payments, and customer refunds; Provide professional front office support, including answering phones and greeting visitors; Respond to customer inquiries and assist in resolving service-related issues. Qualifications: High school diploma or equivalent required; associate degree in Accounting, Business Administration, or a related field preferred; 1-2 years of experience in customer service, administrative support, or accounting; proficiency in QuickBooks is advantageous; Strong organizational and multitasking abilities with the capacity to manage multiple priorities effectively; Excellent verbal and written communication skills with a professional and courteous demeanor; Proficiency in Microsoft Word, Excel, and general office equipment.

REGIONAL BANKER/TELLER - PNC BANK NA - CLEVELAND
Full-time. Pay: $40,040.00 - $47,500 per year. Responsibilities: Manages the customer experience by identifying opportunities to improve a customer's financial wellbeing and create loyalty while increasing share of wallet. From a variety of customer interactions, participates in proactive sales and service activities and identifies referral opportunities. Collaborates with ecosystem partners to grow customer's share of wallet. Positions PNC solutions to drive new revenue and customer loyalty; Drives proactive sales conversations through internal and outbound interactions with a defined sales process including outbound calling, service to sales, teller interactions, appointment setting and effective lobby engagement, ultimately elevating client loyalty. Delivers a full PNC conversation with every client interaction to identify appropriate PNC solutions. Leverages ecosystem partnerships to acquire, expand and retain relationships. Qualifications: Preferred Skills - Accountability, Banking, Client Loyalty, Customer Experience (CX), Customer Service, Identifying Opportunities, Leveraging Technology, Proactive Sales; Competencies - Banking Products, Digital Awareness, Effective Communications.

CUSTOMER CARE ADVISOR - GOODLEAP - REMOTE
Full-time. Pay: $22.00 per hour. GoodLeap is a technology company delivering best-in-class financing and software products for sustainable solutions, from solar panels and batteries to energy-efficient HVAC, heat pumps, roofing, windows, and more. The Customer Care Advisor is responsible for initiating the sales process, building and managing prospect lists and generating qualified leads that will be passed on to designated sales staff for follow-up. Responsibilities: Representing GoodLeap as a subject matter expert during a series of calls to customers; Provide exceptional customer service and support by utilizing strong verbal and written communication skills; Offer additional GoodLeap products to customers that may benefit from GoodLeap's other services; Update GoodLeap systems to ensure each interaction with a customer is well documented. Qualifications: 3+ years of customer service and/or sales experience; Previous solar customer service or sales experience highly desired; Excellent interpersonal, verbal, and written communication skills; Demonstrates ability to display patience, empathy, and strong listening skills while ensuring customer needs are fulfilled in a timely and satisfactory fashion.

OUTBOUND CRUISE SALES AGENT - HOLLAND AMERICAN CRUISES - REMOTE
Full-time. Pay: Minimum base wage is $15.00 per hour (or higher based on minimum wage guidelines for your location). We're looking for an amazing sales professional to join our team as a Personal Cruise Consultant. This is a fully remote/work from home position. You'll be responsible for making outbound sales calls to guests who have expressed interest in Holland America Line's cruises; building relationships with guests to develop referrals and repeat business, managing your database by contacting your guests at the right time with the right message, using exceptional listen skills and asking qualified discovery questions to close the sale. Once you submit your application and pass the initial assessment, you will be asked to complete a scheduled video interview. Successful candidates are invited to a virtual interview session. New hires will receive up to 10 -12 weeks of paid training on our product, systems, and selling best practices. The training class begins on: October 20th, 2025. The training hours are Monday - Friday, 8 AM to 4:30 PM PST. Qualifications: You will need strong sales skills, time management skills, the ability to multi-task, strong written and verbal communication. You will also need to master the use of new computer systems. Prior experience with Excel and Outlook preferred.

NETWORK ANALYST - TEKSYSTEMS - TWINSBURG
Full-time. Pay: $40.00 - $45.00 per hour. Position summary: Network and server installation, administration, maintenance, securing and monitoring including all aspects of the network; including but not limited to: Microsoft Windows and Linux servers, including physical servers and hypervisor hosts and guests. Qualifications: B.S./B.A. degree or technical coursework equivalency; Network+ or network vendor certification; Valid driver's license.

PHARMACY TECHNICIAN - CVS HEALTH - GARFIELD HEIGHTS
Full-time. Pay: $67,766 per year (estimated). As a new Pharmacy Technician, you are required to complete an extensive CVS Pharmacy Technician Training Program as well as satisfy all registration, licensing and certification requirements according to your State's Board of Pharmacy guidelines. Your Pharmacy Technician duties will be restricted by your manager at first until you complete all necessary requirements. Once you satisfy all requirements and expand your Pharmacy Technician duties, you can continue to build your clinical, technical and insurance knowledge and expertise by leveraging available tools and training to build your pharmacy career. Qualifications: Must comply with any state board of pharmacy requirements or laws governing the practice of pharmacy, which includes but is not limited to, age, education, and licensure/certification; If the state board of pharmacy does not address or mandate a minimum age requirement, must be at least 16 years of age; If the state board of pharmacy does not address or mandate a minimum educational requirement, must have a high school diploma or equivalent, or be actively enrolled in high school or high school equivalency program.

HEALTHCARE CREDENTIALING SPECIALIST -THE CENTERS - CLEVELAND
Full-time. Pay: $24.00 - $31.25 per hour. $24.00 - $31.25 Per Hour. The Credentialing Specialist for Healthcare is responsible for supporting and conducting activities to ensure quality in conducting, maintaining, and communicating clinician credentialing, privileging, and source verification. The Credentialing Specialist assists in pre-boarding healthcare employees and working collaboratively with leaders in the healthcare centers to ensure that the clinical team is appropriately privileged. Responsibilities: Serve as a liaison between organization, practitioners, and the credentialing service to ensure compliance with HRSA, Joint Commission and CARF requirements and ensure provider enrollment; Ensure that provider credentialing documentation is collected prior to the provider's start date of employment and maintained throughout the provider's tenure with The Centers; Assists clinicians in completing applications and other data entry with the outsourced credentialing service; Monitor the Outsourced Credentialing Services information systems in order to take proactive steps in resolving discrepancies with providers. Qualifications: Demonstrated experience with verifying the credentials of healthcare providers; High school diploma or equivalent required; Demonstrated experience gathering and inputting information; Intermediate use of Excel and Outlook and demonstrated experience in self-directed learning and troubleshooting software.

HOME HEALTH AIDE / STNA - JEWISH FAMILY SERVICE ASSOCIATION - UNIVERSITY HEIGHTS
Part-time. Pay: $14.10 - $16.00 per hour. Caring at Home has immediate openings for compassionate caregivers interested in improving our client's quality of life. Home Health Aides are service-oriented difference-makers, supporting aging adults within the Eastern suburbs of Cleveland. The services provided by HHAs are as unique as our employees. If you are caring, reliable, and have experience with routine household tasks, personal care, and/or are able to provide companionship, this is the role for you! Qualifications: High school diploma / GED; Current Ohio Driver's license, reliable transportation, and current automobile insurance; 1 year of prior homecare experience; HHA certificate, CNA, or STNA preferred (education credits = > increase hourly rate).

MEMBERSHIP CLERK - COSTCO - CLEVELAND
Full-time. Part-time. Pay: $20.50 - $30.90 per hour. Duties: Processes member sign-ups, renewals and added cards; Instructs members and potential members about membership, warehouse and credit programs; Assists members regarding item availability; Issues replacement and temporary cards, keys credit applications and provides a high level of member service. Processes membership and merchandise returns by members for cash or credit.

CASHIER/FOOD SERVICE WORKER - COMPASS GROUP - GARFIELD HEIGHTS
Full-time. Pay: $15.00 - $17.00 per hour. Location: Cleveland Clinic - Marymount - 12300 McCracken Rd, Garfield Heights 44125. Schedule: Shifts will vary. Includes some mornings, evenings, weekends & holidays. More details upon interview. SHIFT: Monday-Friday from 6:15-2:45pm. Responsibilities: Performs prep work such as washing, peeling, cutting and seeding fruits and vegetables; Weighs and measures designated ingredients; Carries pans, kettles and trays of food to and from work stations, stove and refrigerator in accordance with safety standards; Stores food in designated areas following wrapping, dating, food safety and rotation procedures; Cleans work areas, equipment and utensils.

CUSTODIAN - STEP FORWARD - CLEVELAND
Full-time. Pay: $17.32 - $19.00 per hour. The purpose of this classification is perform daily housekeeping duties at Step Forward agency facilities and to perform landscaping, minor maintenance, special event set-up and cleaning. Duties: Performs daily housekeeping duties such as sweeping and mopping the floors, scrubbing, dusting, disinfecting and emptying of trash; cleans and disinfects restrooms and restocks supplies as needed; vacuums and shampoos carpet and moves furniture and supplies; Mows lawns, trims shrubs, removes snow and salts sidewalks and driveways to keep grounds attractive and safe; Reports and repairs minor damage to property or equipment per instructions from supervisor: paints structures, performs light carpentry, plumbing and electrical work. Qualifications: High School Diploma or GED required; supplemented by one year of experience in a clerical or child care taking position preferably in an educational environment; or any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this job.

AFTER-CARE WORKER - FAIRVIEW PARK CITY SCHOOLS
Part-time. Pay: $16.14 per hour. The Fairview Park City Schools have an opening for a part-time After-Care Worker (3:00 PM - 6:00 PM). This position is five (5) days per week, working throughout the year including summertime. Starting Date: August 11, 2025. Qualifications: High School Diploma; Experience working with children ages 5 to 12 years old; Able to use current technology, including computers; Able to cooperate and communicate well with others; Friendly and polite demeanor and the ability to work well with students and staff.

YOUTH ENGAGEMENT SPECIALIST - CLEVELAND PLAYHOUSE
Full-time. Pay: $35,600 - $38,000 per year. Job summary: Cleveland Play House's mission is to inspire, stimulate, and entertain diverse audiences across Northeast Ohio by producing plays and theatre education programs of the highest professional standards. Responsibilities: Promote and model CPH's educational pedagogy: Creating an anti-racist, safe, positive, and trauma-informed school that is culturally competent and creative; Develop trusting relationships with CMSD school site, staff, families, and community. The Youth Engagement Specialist serves as a liaison between school staff, community partners, and service providers; Work with the school's Building Leadership Team (BLT) to connect the needs of students with the appropriate community partners and resources; Organize and run a selective small group tutoring sessions weekly, focused on literacy, that align with the academic needs of students; Collaborate with the Compliance Officer to ensure that all data collection and submissions meet the requirements of FERPA, HIPAA, Ohio Department of Education, and Ohio Department of Job and Family Services, maintaining full compliance and timely submission; Actively research for grants, funding, and in-kind opportunities and free services to ensure program sustainability; Act as an advocate and represent CPH in the best way possible in public spaces for all programming at CPH including conferences, public events and school communities.

SOCIAL WORKER/LICENSED COUNSELOR - BEECH BROOK - CLEVELAND
Full-time. Pay: $50,000 - $62,500 per year. Beech Brook, one of Northeast Ohio's premier mental health agencies, is hiring licensed-level therapists and social workers throughout our organization! Develop long-term relationships with clients and see the results of your work helping children and families thrive! Responsibilities: Provide mental health services to at-risk children and adolescents with mental health diagnoses; Develop client-focused treatment plans; Complete daily progress notes and other Medicaid documentation within proper timeframes; Triage and coordinate the mental health needs of clients and schools; Provide individual and small group support for identified students. Qualifications: Bachelor's Degree or higher; LSW, LISW, LPC, LPCC, MFT or similar; Desire to work a team approach with at-risk youth and families and value diversity and inclusion; Ability to learn and use computer software applications.

RESIDENTIAL HVAC INSTALLER - THE BLUE COLLAR RECRUITER -CLEVELAND
Full-time. Pay: $25.00 - $30.00 per hour. Job Overview: We are seeking a skilled HVAC Installer to join our team. In this role, you will be responsible for installing HVAC equipment in light commercial and residential settings, ensuring all work meets company standards and manufacturer specifications. Responsibilities: Perform installation of HVAC related equipment following company policies and manufacturer's specifications; Carry out wiring of both low and line voltage to cooling and heating equipment; Perform installation of copper refrigerant lines to air conditioning units, including brazing and soldering; Perform installation of flex and sheet metal duct systems in light commercial and residential buildings; Determine the right material needed for installation work by pre-measuring jobs. Requirements: Valid driver's license with clean driving record, as this position may require driving a company vehicle; 3+ years HVAC installation experience; EPA certification a plus; Possess effective verbal and written communication skills; Excellent problem-solving and customer service skills; Strong mechanical aptitude.

LIGHT PRODUCTION ASSEMBLER - CLEVELAND CONTROLS - CLEVELAND
Full-time, Pay: $18.00 - $19.00 per hour. Currently Hiring For: 1st and 2nd shift. Hours: 1st shift - Monday - Thursday, 4:00am-2:30pm. 2nd shift - Monday - Thursday, 3:00pm-1:30am. Cleveland Controls is a leader in the design, application and installation of controls and instrumentation to measure, and control air flow. Responsibilities: Work within a team to assemble products and components repeatedly both on and off the assembly line; Adhering to detailed assembly procedures and work instructions; Read and interpret spec sheets to assemble components into finished products; Rotate through tasks to learn the entire production process for your assigned production line. Qualifications: Previous experience in manufacturing, assembly is beneficial, but not mandatory; High school graduate or equivalent; Able to read and interpret spec sheets of products; Able to work well in a team environment and communicate effectively.

TOOL AND DIE MAKER - AEROTEK -SOLON
Full-time. Pay: $40.00 per hour. As a Tool and Die Maker, you will plan, layout, construct, maintain, alter, and repair complex multi-station progressive, single purpose blanking, piercing, and forming dies, along with various drills, holding, and clamping fixtures. Your role will involve designing dies, making or directing detailed drawings, and working from drawings, sketches, samples, and instructions. Responsibilities: Plan, layout, and execute intricate machining operations on tool room equipment with exacting setups and adjustments to maintain close tolerances; Conduct skilled bench and hand operations; Handle CNC equipment operations; Determine necessary repairs on dies returned to the tool room and perform emergency repairs; Perform die grinding, shimming, and replacement of progressive die components; Create repair parts or machined items for special orders. Qualifications: Journeyman's card or equivalent years of experience in the trade; Ideally 3+ years of relevant experience; Strong troubleshooting skills with the ability to make informed decisions; Good organizational skills and strong attention to detail.

AMAZON DELIVERY DRIVER - CREEKLINE LOGISTICS LLC - CLEVELAND
Full-time. Part-time. Pay: $20.25+ per hour. Scheduled 4 days a workweek (40 hours). Creekline Logistics is a locally owned Amazon Delivery Service Partner that delivers Amazon packages usually in Amazon branded vehicles in the Cleveland Ohio area. Responsibilities: Successfully handle and deliver Amazon packages on time; Safely drive and perform safety inspections on Company vehicle; Follow all local & state laws, road/driving regulations, and Company policies. Requirements: Must be at least 21 years old; Must hold a non-provisional, unrestricted driver's license; Authorized to work in the United States.

INVENTORY CLERK - KELLY SERVICES - MAPLE HEIGHTS
Full-time. Temp-to-hire. Pay: $20.00 - $21.00 per hour. Monday - Friday 8 am - 4:30 pm. We are hiring an Inventory Clerk on behalf of a gourmet chocolate manufacturer at their Maple Heights warehouse. Responsibilities: Collects, receives, and inputs data information into Excel and SAP; Maintains and revises data as necessary and keep correct data; Conducts cycle counts and monitors stock levels; Collaborates with inventory analyst and warehouse team. Requirements: High school diploma/GED; Proven experience in data entry or inventory; Previous SAP experience preferred but not required; Excellent Excel skills including PivotTables and VLOOKUP; Must be comfortable working in and walking through a refrigerated warehouse.

WAREHOUSE ASSOCIATE/FULL CASE (NIGHTS) - PERFORMANCE FOOD GROUP - SOLON
Full-time. Pay: $19.75 - $24.75 per hour. Shift : Sunday - Thursday starting at 2:30pm until finished. Position summary: The Full Case retrieves product, stacks orders for delivery, and monitors inventory levels within the warehouse. Directs, stocks, selects, and replenishes products. Responsibilities: Retrieves product in accordance with printed customer orders and packing products; Restocks order selection zones as necessary and consolidating merchandise; Stacks orders securely according to sequence of delivery route; Applies shipping ID labels to products and completing paperwork related to inventory process; Maintains orderly workstation; returns supplies and merchandise to assigned locations. Qualifications: High School Diploma/GED or Equivalent; 6+ months of warehouse and/or distribution work experience; Must have electric pallet jack experience; Must be able to work the scheduled / assigned times and required overtime for the position.

CUSTOMER SERVICE REPRESENTATIVE - PROVIDE A RIDE - WARRENSVILLE HEIGHTS
Full-time. Pay: $15.00 per hour. Monday -Friday | Shifts between 7:00 AM - 8:00 PM. As a CSR, you'll be the first point of contact for customers needing transportation assistance. Responsibilities: Answer incoming calls in a professional, timely manner; Screen and transfer calls to appropriate team members; Interview customers to determine transportation needs and eligibility; Accurately input trip details and maintain up-to-date customer records; Assign trips using scheduling software for maximum efficiency.

CALL CENTER REPRESENTATIVE - SMYLIE ONE HEATING & COOLING I - BEDFORD HEIGHTS
Full-time. Pay: $15.00 - $17.00 per hour. Smylie One is growing and looking to be added to our Customer Service Team. As a CSR at Smylie One, you will provide exceptional service to our customers via phone and email. The ideal candidate must be a self-motivated professional with excellent communication skills, both oral and written. Duties: Answering incoming phone calls; Scheduling appointments; Outbound calling to existing customers (No Cold Calling!); Assisting field technicians with items like part orders, scheduling projects, or payments. Schedule: Monday-Friday 7:30am-5:00pm.
