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Community Job Board Lead

Trabajo comunitario

Junta

Bolsa de trabajo Comunidad

Cada semana, Step Forward compila una lista de oportunidades de empleo disponibles en el condado de Cuyahoga. Los trabajos están separados por categoría y se enumeran a continuación.

Simplemente haga clic en la lista para obtener más información y un enlace para postularse.

Para conocer los trabajos disponibles en Step Forward, haga clic aquí

Customer Service

CUSTOMER SERVICE AGENT - PRIMEFLIGHT AVIATION SERVICES INC - CLEVELAND

Full-time. Pay: $16.00 per hour. Location: CLE Airport. Position summary: The Customer Service Agent provides exceptional passenger support by assisting with inquiries, check-in, and boarding, ensuring compliance with regulations, resolving concerns, and collaborating with airport teams to deliver a seamless and positive travel experience. Duties: Greet and assist passengers at the airport with check-in, boarding, and general inquiries; Effectively resolve customer issues and complaints in a professional and timely manner; Ensure compliance with all airline and airport regulations and procedures; Provide accurate information on flight schedules, gate assignments, and airport services. Qualifications: 18 years of age or older; Eligible to work in the United States; Communicate effectively in English (reading, writing, speaking); One year of customer service experience; Eligibility to acquire needed credentials and clearances (FAA, TSA, Port Authority, U.S. Customs and U.S. Postal- as applicable).

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CUSTOMER SERVICE REPRESENTATIVE/TECHNICAL SUPPORT (MOBILE) - SPECTRUM - CLEVELAND

Full-time. Pay: $20.00 per hour. This is an on-site position located in Garfield Hts., OH. Responsibilities: Interacting with customers through inbound calls to resolve a variety of topics, including mobile service activation, billing questions, rate and fee inquiries, order and payment processing, account updates, subscriber challenges, and more; Resolving mobile customer inquiries while creating best-in-class customer experiences; Working independently in an open, friendly environment while collaborating with a supportive, energetic team. Qualifications: High school diploma or equivalent; Ability to work a variety of schedules including nights, weekends, and holidays; Ability to read, write, speak and understand English; 6+ months of customer service experience; 6+ months of working with software applications (preferred); 6+ months of high-volume phone experience in customer service or a call center (preferred); MS Office, computer skills, typing (preferred).

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MEDICAL ASSISTANT - UNIVERSITY HOSPITAL - BEACHWOOD

Full-time. Pay: $15.36 - $24.03 per hour. UH Facility: Ahuja Medical Center. This position is responsible for fully performing basic Medical Assistant duties. Responsibilities: Facilitates unit operations by managing patient flow; Responsible for all front desk duties specific to department, including scheduling patients, collecting and verifying patient payor information and other patient documentation; Must abide by all requirements to safely and securely maintain Protected Health Information (PHI) for our patients. Qualifications: Completion of a Medical Assistant Program (Required); 1+ years of clinical experience as a Medical Assistant (Required); Able to communicate effectively with people from varied socioeconomic backgrounds.

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RECEPTIONIST/ADMIN ASSISTANT - ARROW INTERNATIONAL - CLEVELAND

Full-time. Pay: $35,000 - $45,000 per year. We are seeking a Receptionist/Admin Assistant to join our team! You will perform clerical and administrative functions in order to drive company success. Responsibilities: Draft correspondence and other formal documents; Plan and schedule appointments and events; Greet and assist onsite guests; Answer inbound telephone calls; Develop and implement organized filing systems. Qualifications: Previous experience in office administration or other related fields; Ability to prioritize and multitask; Excellent written and verbal communication skills.

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BUILDING DEPARTMENT ADMINISTRATIVE ASSISTANT - CITY OF HIGHLAND HEIGHTS

Full-time. Pay: $60,000 - $69,000 per year. Job Summary: The Building Department Administrative Assistant provides administrative and clerical support to the Building Commissioner, Inspectors, and staff. This position is responsible for processing permits, contractor registrations, inspections, and departmental correspondence. The Administrative Assistant serves as the first point of contact for residents, contractors, and the public, ensuring accurate information, courteous service, and efficient record management to support the overall operations of the Building Department. Qualifications: High school diploma or equivalent; post-secondary coursework in business/office administration preferred; Two or more years of experience in an administrative or municipal office setting; Knowledge of the CitizenServe system preferred; Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and database management.

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RECEPTIONIST/MAILROOM CLERK - VARLYQ TECHNOLOGIES - MENTOR

Temporary. Full-time. Contract. Pay: $22.00 per hour. Job Description: Part of the time, the candidate will be supporting reception duties at the client's front desk. The rest of the time, they will be assisting in our mail room. Again, this is not a pure reception position. Lifting is minimal and they will be working alongside other employees. Qualifications: Receptionist: 1 year (Required); Sort, Process & Deliver Mail/Packages: 1 year (Required); Lifting 50 lbs.: 1 year (Required); Computer Skills: 1 year (Required).

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PAYROLL COORDINATOR - HEINEN'S GROCERY STORE - CLEVELAND

Full-time. Pay: $20.00 - $25.00 per hour. Job Summary: The Payroll Coordinator is an integral member of Heinen's payroll team, responsible for ensuring the timely and accurate processing of payroll for all associates. This role requires strict adherence to federal, state, and local regulations, as well as the highest standards of confidentiality and integrity in handling sensitive employee information. Responsibilities: Plan, organize, and oversee all activities related to weekly and bi-weekly payroll processing; Accurately finalize and submit weekly non-exempt and bi-weekly exempt payrolls through the ADP HR management system; Review payroll, timekeeping, and attendance data to ensure accurate preparation and submission; Investigate and resolve payroll discrepancies, calculation issues, or submission errors, ensuring timely resolutions; Manage WOTC submissions and Union Health & Welfare billing. Qualifications: High school diploma or equivalent required, bachelor's degree in business, accounting, or a related field preferred; Minimum of 2 years' payroll experience required; experience with ADP strongly preferred; Prior experience working with labor unions is desirable; Proficiency in Microsoft 365 applications, including Outlook, Word, Excel, PowerPoint, OneDrive, SharePoint, and Teams.

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ACCOUNTS PAYABLE ASSOCIATE - LHH - EUCLID

Part-time. Pay: $20.00 - $25.00 per hour. LHH is searching for an Accounts Payable Associate to join their team in Euclid, OH. This position is starting part time and on a contract basis but may have the potential to go full time or permanent based on the business needs. Responsibilities: Enter, code and process payments for vendor invoices; 3-way matching to purchase orders; Process ACH and check payments; Audit expense reports; Requirements: At least 1 year of accounts payable experience; Oracle experience is helpful but not require; Comfortable with formulas and formatting in Excel.

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RETAIL BANKER II - FIFTH THIRD BANK - CLEVELAND

Full-time. $41,600 - $66,600 per year. The Retail Personal Banker II role is a sales position with a primary focus on sales development and relationship building through the promotion of deposits, loans, fee-based services and the retention of customers. Duties: Maintain an in-depth knowledge of Retail consumer and small business products/services and recommend appropriate solutions using our value proposition; Utilize CAMP and other approved Marketing tools to proactively reach out to customers and set appointments for periodic financial reviews; Primarily focused on cross-selling to existing customer base and engaging in outside sales activities (i.e. Membership Advantage onsite presentations, business sales calls, community financial literacy events, etc.) as directed; Establish close working relationships with assigned Business Partners (Mortgage, Small Business, Commercial and Investment), referring to customers when appropriate to provide timely, and holistic financial solutions. Qualifications: College degree or work experience providing transferrable skills or combination of education and experience; Experience in the financial industry is preferred; Demonstrated ability to develop comfort level with sales activities designed to acquire new consumer household and small business customers and/or cross-sell to established customers; Must be able to demonstrate understanding of advanced math functions that will allow for analysis of credit and financial information.

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INSURANCE VERIFICATION SPECIALIST - SILNA HEALTH - REMOTE

Full-time. Pay: $25.00 - $27.00 per hour. As an Insurance Operations Specialist, you'll play a critical role in executing the core tasks that power our operations engine. You'll work hands-on within our workflows, ensuring accuracy, speed, and quality across everything from verifying patient benefits to submitting and tracking prior authorizations. Responsibilities: Execute core workflows: Complete daily eligibility checks, benefits verifications, and prior authorization submissions with a focus on speed and precision; Ensure quality and accuracy: Double-check details, follow established SOPs, and flag gaps or inconsistencies. Root cause errors and establish best practices for mitigating moving forward; Manage operational volume: Maintain a strong cadence to ensure all assigned tasks are completed within required timeframes. Find areas to push efficiency; Collaborate with the team: Communicate blockers or issues clearly to your teammates and help keep work moving smoothly. Work with cross functional partners. Qualifications: Have 1+ years of experience in insurance operations, healthcare administration, revenue cycle management, or a related field; Are detail-oriented and naturally take pride in completing work thoroughly and accurately; Are process-driven, following structured workflows while identifying opportunities for improvement; Are organized and reliable, comfortable managing a high volume of repetitive tasks while maintaining quality standards.

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WEB DEVELOPER - ROBERT HALF - MEDINA

Full-time. Pay: $85,000.00 - $95,000.00 per year. We are looking for a skilled Web Developer to join our team in Medina, Ohio. In this role, you will create visually appealing and user-friendly websites that support impactful campaigns and initiatives. Responsibilities: Design and develop engaging websites that align with campaign goals and organizational objectives; Collaborate with designers, strategists, and other team members to ensure seamless integration of visual elements and functionality; Write clean, efficient, and maintainable code using HTML, CSS, and JavaScript; Utilize tools such as Figma, Adobe Photoshop, and Adobe Illustrator to create custom graphics and design components. Requirements: Minimum of 3 years of experience in web development, with a strong portfolio showcasing relevant work; Proficiency in HTML, CSS, and JavaScript, with a solid understanding of responsive design principles; Experience with design tools such as Figma, Adobe Photoshop, and Adobe Illustrator.

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CUSTOMER SUPPORT REPRESENTATIVE - COMPLY - REMOTE

Full-time. Pay: $49,500 - $55,000 per year. Comply is the leading provider of compliance SaaS and consulting services for the global financial services sector. With more than 5,000 clients and hundreds of employees across the globe, Comply empowers Chief Compliance Officers and their teams to proactively manage regulatory obligations, mitigate risk, and scale with efficiency and confidence. Comply?is looking for a polished, passionate, and empathetic?Customer Support Representative?to join our dynamic team and take our highly rated customer support services to the next level! Responsibilities: Perform set-up and configurations within the Comply platform to effectively activate new client accounts; Respond efficiently to customer inquiries and maintain exceptional customer satisfaction; Manage customer account activation implementations to ensure customer satisfaction and meet deadlines; Review and interpret data received from various sources, identifying any discrepancies in data received and accurately uploading the data into the Comply platform; Prioritize incoming customer support cases in a high-volume, fast-paced environment. Qualifications: Bachelor's Degree with 0-3 years of work experience; Must be open to work evenings, occasional weekends, and/or holidays; Major in Accounting, Finance or Economics is a plus! Excellent customer-facing and communication skills, both written and verbal; Ability to accurately analyze and interpret data.

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PHARMACY TECHNICIAN - CVS HEALTH - RICHMOND HEIGHTS

Part-time. Pay: $17.00 per hour. As a Technician, you will support the pharmacy team in delivering operational and service excellence within your store. Technicians are often the first point of contact to assist our patients and customers to deliver an exceptional experience. Technicians assist the pharmacy team to ensure that pharmacy operations run smoothly, our patients� prescriptions are filled promptly, safely, and accurately, and we are providing caring service that exceeds patient expectations. Responsibilities: Use and understand verbal and written communication to interact with patients and colleagues; Utilize active listening by giving full attention to what others are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times; Ability to use math to solve a problem, such as determining the total number of tablets to dispense, day�s supply, and/or number of full bottles and additional bottles needed to fill a prescription; Identifying challenging patient or colleague interactions and choosing the best course of action when faced multiple options. Qualifications: 1-3 years previous experience as a Pharmacy Technician; Previous experience in a pharmacy, retail, medical, or customer service setting; Ability to work in the home store, and across the market in other locations, to meet business needs.

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ENTRY LEVEL PHLEBOTOMIST - NPAWORLDWIDE - CLEVELAND

Full-time. Pay: $21.00 - $30.00 per hour. A confidential healthcare organization is seeking an experienced and dependable Phlebotomist to support plasma collection operations in a regulated, safety-focused environment. Position Summary: The Phlebotomist is responsible for performing venipunctures, supporting the plasmapheresis process, operating collection equipment, and maintaining strict compliance with FDA, OSHA, CLIA, and GMP standards. This role requires strong attention to detail, technical skill, and a commitment to donor safety and quality. Responsibilities: Perform venipunctures and plasma collection using proper technique and safety standards; Set up and prepare all disposable supplies and equipment for donor procedures; Operate automated plasmapheresis machines; troubleshoot alarms and alerts; Review donor identification, monitor donor reactions, and ensure donor comfort. Qualifications: High School diploma or GED; MediClear or equivalent HIPAA privacy certification (required); Documented phlebotomy training completion prior to working independently; Prior medical/clinical experience preferred (minimum 3 months ideal).

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PATIENT TRANSPORTER - CLEVELAND CLINIC - MAYFIELD HEIGHTS

Full-time. Pay: $15.00 - $18.44 per hour. As a Patient Transporter, you play an essential role in helping patients receive the care they need. You will provide transportation to and from various areas throughout the hospital, ensuring patients feel comfortable throughout the process. This position offers a unique way to gain hands-on experience in a fast-paced and innovative healthcare setting, all while making a difference in the lives of both patients and fellow caregivers. Duties: Transport patients to and from clinical, ancillary and support areas using wheelchairs, stretchers or beds, including patients with oxygen tanks, intravenous pumps, drips and special equipment; Transfer patients to and from beds, wheelchairs, or stretchers; Transport patients during discharge to the hospital lobby; Ensure proper oxygen levels in tanks before transporting patients. Qualifications: High School Diploma or GED.

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STORE ASSOCIATE - FAMILY DOLLAR - BEDFORD

Part-time. Pay: $25,000 -$30,000 per year (estimated). As a Family Dollar Store Associate, you'll be a vital part of our team, providing exceptional customer service and maintaining a clean and organized store. Responsibilities: Stocking Shelves: Ensure shelves are fully stocked and organized, maintaining a clean and inviting shopping experience; Customer Service: Greet customers warmly, assist them with finding products, and provide excellent customer service. Cashier Duties: Operate cash registers, process payments, and handle returns; Cleaning and Maintenance: Maintain a clean and organized store, including sweeping, mopping, and dusting. Qualifications: High school diploma or equivalent; Ability to lift and move heavy boxes; Strong work ethic and commitment to quality.

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STORE ASSOCIATE - GORDON FOOD SERVICE STORE LLC - CLEVELAND

Part-time. Pay: $12.00 per hour. Location: 1363 W 117th St, Cleveland, 44107. Advancement - High internal promotion rate and development programs available! As a part-time Store Associate you bring fun into our store! No 2 days are ever the same - a great opportunity to learn and even greater opportunity for advancement! Qualifications: Must be able/willing to perform all store functions (Stocking, Cashier, Food Prep, Etc.); At least 16 years of age; Able to provide superior customer service; Basic math and computer skills.

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COOK I - HEI HOTELS AND RESORTS - CLEVELAND

Full-time. Pay: $19.50 per hour. Come join our winning hospitality team, we invite you to be part of Cleveland's future at Westin Cleveland. Responsibilities: Prepare food of consistent quality following recipe cards and production and portion standards, per check from servers; Start food items that are prepared ahead of time, making sure not to over prepare estimated needs; Date all food containers and rotate as per HEI Hotels and Resorts standards, making sure that all perishables are kept at proper temperatures; Check pars for shift use, determine necessary preparation, freezer pull and line set up. Note any out-of-stock items or possible shortages. Assist in keeping buffet stocked. Qualifications: Hotel experience preferred; Finger/hand dexterity in order to operate food machinery with or without reasonable accommodation.

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COMMUNITY DEVELOPMENT SPECIALIST - CUYAHOGA COUNTY BOARD OF DEVELOPMENTAL DISABILITIES

Full-time. Pay: $47,000.00 - $75,200.00 per year. The Cuyahoga County Board of Developmental Disabilities (Cuyahoga DD) is seeking a full-time Community Development Specialist. Responsibilities: Research, identify, and execute partnerships with a wide variety of community partners to expand and enhance opportunities for persons with DD to actively participate in their communities; Collaborate with internal colleagues and external partners to enhance the quality of community-based opportunities and availability of resources that allow for modifications; Develop methods to organize and maintain up-to-date information on places, agencies, activities and opportunities available in the community and that serve the DD population, whether exclusively or inclusively. Qualifications: Bachelor�s degree in communication, public relations, public administration, nonprofit services, social services or related field; Two years� experience working with people with DD, including supporting people with DD in community-based settings; Two years� experience in social service sales and/or community outreach preferred; ADA Coordinator Certification, preferred; Valid state of Ohio driver's license and continued maintenance of excellent driving record.

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PROGRAM ASSISTANT/COMMUNITY HEALTH WORKER - CUYAHOGA COMMUNITY COLLEGE

Part-time. Temporary. Pay: $18.00 per hour. Responsibilities: Manages a caseload through the HUB for reimbursement; Attends weekly care coordination meetings with College & HUB staff, monthly meetings with CHWs from community-based organizations, ecumenical organizations and other agencies; Conducts research to locate and verify services to provide to clients in need; Assist individuals and families with access to employment opportunities, healthcare, education, and government services; Supports the HUB manager with data entry of documentation from the CHW students; Conducts assessments of those in need through pre-empted questions. Qualifications: Student pursuing the Ohio Board of Nursing approved Community Health Worker certification through Cuyahoga Community College; High School Diploma; Proficiency in MS Word and Outlook; Passage of ADB Complio FBI/BCI background check for CHW program.

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FATHERHOOD PROGRAM CASE MANAGER - PASSAGES-CONNECTING FATHERS & FAMILIES - CLEVELAND

Full-time. Pay: $41,000.00 - $44,000.00 per year. Location: Cuyahoga & Lake County (2 days/week in Lake County Office). Passages is seeking a dedicated Program Case Manager to support participants working toward stronger family functioning, employment, and long-term stability. This role includes one-on-one coaching, goal setting, case management, and facilitating fatherhood or life-skills programming. Responsibilities: Develop and update Individual Development Plans (IDPs) with participants; Meet with participants weekly (in-person or virtual) for coaching and progress reviews; Complete intakes, assessments, and collect required documentation; Provide employment support including resumes, interview prep, and job search guidance; Facilitate or support fatherhood and life-skills workshops. Qualifications: Bachelor�s degree in Social Work, Human Services, Psychology, Family Studies, or related field (or equivalent experience); Ability to work some evening hours; Experience supporting individuals facing barriers (fathers, young adults, justice-involved individuals); Valid driver�s license and ability to travel within the service area.

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LABORER/STREETS - CITY OF CLEVELAND HEIGHTS

Full-time. Pay: $24.00 per hour. Job summary: Primary responsibilities will be those identified by the supervisor of each Division including but not limited to: the ability to safely utilize a wide variety of equipment and perform heavy physical duties. This includes but is not limited to repairing and finishing of roads, sidewalks and curbing; laying asphalt, snow removal, collection of leaves, and other duties as assigned. Qualifications: High school diploma or equivalent; Must have an Ohio Commercial Driver's License (Class B) and excellent driving record; Prefer experience driving various types of larger vehicles including pickup and dump trucks; Must be in excellent physical condition to perform heavy manual labor outdoors in all climatic conditions; Must have the ability to operate equipment including, but not limited to, snowplow, salt trucks, and related equipment.

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MANUFACTURING OPERATOR - TREMCO CPG INC. - CLEVELAND

Full-time. Pay: From $20.00 per hour. Location: 3361 E 80th St, Cleveland 44127. 2nd Shift: 2 p.m. to 10:30 p.m. (Shift Differential of $0.75). Responsibilities: Performs work safely, according to safety rules and guidelines, and follows Tremco�s Escalation Policy for any safety or quality concerns; Communicates with Team Lead and/or Supervisor during shift changes and throughout shift; Understands and operates the HMI at various stations along the line to keep the line operating safely and efficiently; Monitors weight, speed, and other metrics along the line; Operates forklift to move raw materials, load carrier, and move finished product. Qualifications: No prior education or experience required; Previous manufacturing, warehouse, or similar industry experience preferred; Basic knowledge of mathematics-i.e., addition, subtraction, fractions, etc.; Ability to read, write, and comprehend simple instructions.

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AUTOMOTIVE MECHANIC - CAR GUYS INC. - CLEVELAND

Full-time. Pay: $85,000 - $150,000 per year. Mechanics: Score the highest-paying auto jobs with Carguys Inc! What You'll Do: Fix everything from oil changes to engine overhauls with pro-level precision; Master cutting-edge diagnostics to solve problems like a boss; Join teams that live for cars and crush it in high-energy shops. Who We Want: Car Junkies: You eat, sleep, and breathe automotive; Any Skill Level: From newbies with drive to ASE-certified legends; Toolbox Warriors: Got your tools? Bring the heat; Clean License: Valid driver�s license, clean record a plus.

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INVENTORY CLERK - KELLY SERVICES - MAPLE HEIGHTS

Full-time. Temp-to-hire. Pay: $21.00 per hour. Monday - Friday 8 am - 4:30 pm. We are hiring an Inventory Clerk on behalf of a gourmet chocolate manufacturer at their Maple Heights warehouse. Responsibilities: Collects, receives, and inputs data information into Excel and SAP; Maintains and revises data as necessary and keeps correct data; Conducts cycle counts and monitors stock levels; Collaborates with inventory analyst and warehouse team. Requirements: High school diploma/GED; Proven experience in data entry or inventory; Previous SAP experience preferred but not required; Excellent Excel skills including PivotTables and VLOOKUP; Must be comfortable working in and walking through a refrigerated warehouse.

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ASSISTANT MANAGER - PERFORMANCE FOOD GROUP - CLEVELAND

Full-time. Pay: $72,000 per year with bonus opportunity! Work Schedule: Sunday through Thursday starting at 1:30pm to completion. Responsibilities: Responsible for supervising personnel receiving products, pulling orders, loading trucks for next-day delivery, and processing paperwork relating to product delivery. Functions as a team member within the department and organization, as required, and performs any duty assigned to best serve the company; Supervises the administrative staff including hiring, scheduling, providing training and guidance, establishing job standards, and evaluating performance; Ensure timely, accurate and complete order pulling for all orders pulled during the shift. Ensures all orders are loaded in their entirety and in proper stop sequence on the assigned truck and trailer and completes all necessary paperwork; Ensure all products received during the shift is stocked properly and that first-in/first-out warehouse procedures are followed for all stock rotation.

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DELIVERY DRIVER (NON-CDL) - HD SUPPLY - SOLON

Full-time. Pay: $22.00-$25.30 per hour. Job Summary: Makes deliveries to customers using a company-provided or rental vehicle. Responsibilities: Delivers customer orders safely within a service area, including interfacing with customers on order issues. Follows the planned route for timely deliveries while adhering to traffic laws and safety regulations; Loads inventory into trucks and unloads orders at customer sites using powered and non-powered material handling equipment. Provides exceptional customer service by being professional and polite during deliveries; Reviews order manifests to ensure customer orders and daily routes are complete and accurate; Performs pre- and post-trip inspections in accordance with Department of Transportation regulations and internal policies and procedures. Preferred Qualifications: Prior experience delivering merchandise to customers using a box truck or similar vehicle; 1+ years of experience operating material handling equipment; No more than 2 minor accidents in the past rolling 3 years; HS Diploma or GED strongly preferred. Specialized skills training/certification may be required. Generally, 2-5 years of experience in an area of responsibility.

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CALL CENTER SPECIALIST - COIT CLEANING AND RESTORATION SERVICES - BEDFORD HEIGHTS

Full-time. Pay: $35,000 - $45,000 per year. COIT Cleaning Restoration Services is looking for a compassionate, detail-oriented individual to join our work family as a Call Center Specialist referred to as CSR. Responsibilities: Acquire knowledge of cleaning procedures, techniques, chemicals, and equipment; Answer incoming calls from potential customers; Obtain accurate information from the customer and complete customer database; Educate the customer on available services options and benefits of services; Follow scripts in a conversational and natural format while adding personality. Qualifications: Have strong customer service skills and handle challenging situations in a professional manner and able to make a good first impression with customers; Must have a courteous and clear telephone voice. Have strong communication, listening, and math skills; Previous customer service, Call Center, CSR, or related experience desired; Correct English usage: oral and written instructions; Microsoft Office suite and computer/email experience; Must be able to work flexible hours.

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REPRESENTATIVE/SUPPORT CENTER - MOLINA HEALTHCARE - CLEVELAND

Full-time. Pay: Job Summary: Provides customer support and stellar service to meet the needs of our Molina members and providers. Resolves issues and addresses needs fairly and effectively, while demonstrating Molina values in their actions. Duties: Provide service support to members and/or providers using one or more contact center communication channels and across multiple states and/or products. To include, but not limited to, phone, chat, email, and off phone work supporting our Medicaid, Medicare and/or Marketplace business; Conduct varies surveys related to health assessments and member/provider satisfaction; Accurately document pertinent details related to Member or Provider inquiries. Qualifications: HS Diploma or equivalent combination of education and experience; 1-3 years Sales and/or Customer Service experience in a fast paced, high volume environment; Associate's Degree or equivalent combination of education and experience (preferred).

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FRONT DESK REPRESENTATIVE - CATCH VIBE VOICE - CLEVELAND

Full-time. Pay: $48,000.00 - $51,000.00 per year. We are seeking a Front Desk Representative who embodies professionalism, organization, and outstanding communication skills. This role is the first point of contact for clients and visitors, ensuring every interaction reflects the company's high standards. Responsibilities: Welcome and assist visitors, clients, and partners in a professional manner; Manage incoming calls and correspondence with efficiency and courtesy; Maintain office organization, scheduling, and document handling; Support administrative processes, including data entry and internal coordination; Ensure the front desk area always remains tidy and presentable.

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