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Community Job Board Lead

Trabajo comunitario

Junta

Bolsa de trabajo Comunidad

Cada semana, Step Forward compila una lista de oportunidades de empleo disponibles en el condado de Cuyahoga. Los trabajos están separados por categoría y se enumeran a continuación.

Simplemente haga clic en la lista para obtener más información y un enlace para postularse.

Para conocer los trabajos disponibles en Step Forward, haga clic aquí

Customer Service

CUSTOMER SERVICE REPRESENTATIVE - COMMUNITY CHOICE FINANCIAL FAMILY OF BRANDS - NORTH RANDALL

Full-time. Pay: $14.00 - $17.25 per hour. As a Customer Service Representative (CSR), you'll help people in your community access the financial solutions they need right when they need it the most. Responsibilities: Connect with customers to cultivate lasting relationships that drive repeat business; Review, validate, and process customer transactions with accuracy; Maximize customer success by offering personalized financial services that fit their lifestyle; Enter and maintain customer information with precision and integrity into a Point of Sale (POS) system; Qualifications: A high school diploma or equivalent; Excellent verbal and written communication skills, plus professional demeanor with customers and colleagues; Meticulous attention to detail and ability to accurately enter data; Proficiency in using phones, POS system, Microsoft Office, and other computer systems; Must be at least 18 years of age (19 in Alabama); Experience in check cashing, document verification, and/or money order processing (preferred); Prior cash handling, cash drawer/vault management experience (preferred).

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CUSTOMER SERVICE REPRESENTATIVE - JANI-KING OF CLEVELAND - BROADVIEW HEIGHTS

Full-time. Pay: $15.50 - $21.00 per hour (estimated). Jani-King, which celebrated the company's 50th year anniversary in 2019, is the world's largest franchise-based, commercial cleaning company and is proud to be the official cleaning company for both the Cleveland Cavaliers and the PGA of America. Position summary: We are looking for a well-rounded, self-motivated, professional individual who is seeking a full-time career with a well-established organization. This individual will be representing the Jani-King office in Northeast Ohio. This role enables you to take ownership of your accounts as you work to establish relationships with your customers. The ability to handle difficult conversations in combination with strong written and oral communication skills are required as you will be the first point of contact for inbound customer concerns. Qualifications: 1-2 Years of Customer Service Experience; Strong Problem Solving and Organizational Skills; Ability to Multi-Task and Prioritize; Excellent Written and Verbal Communication Skills; Ability to Handle Difficult Conversations.

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CUSTOMER SERVICE ASSOCIATE - HERTZ -CLEVELAND

Full-time. Pay: $17.50 per hour. Job summary: The Customer Service Associate provides customer service that is above and beyond for customer satisfaction and retention, creating a culture of empowerment for employees to provide excellent customer service. Responsible for first contact resolution and the customer interaction experience within the location. Immediately handles and resolves customer issues at the counter and returns with the highest level of hospitality and professionalism. Serves at the primary Net Promoter Score (NPS) liaison for the management team, updating and communicating on all performance actions and decisions related to Net Promoter Score. Analyzing NPS results to determine cause and execute plans to improve guest satisfaction. Improves service by communicating and assisting employees to understand customer needs, providing guidance, feedback, and individual coaching when needed. Qualifications: 3+ years of demonstrated experience in customer service, with experience in operations and sales; Rental car experience a plus; Excellent customer service skills; Excellent oral and written communication skills; Excellent relationship building and leadership skills. Excellent problem-solving and decision-making skills

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ADMINISTRATIVE ASSISTANT - FM - CLEVELAND

Full-time. Pay: $26.71- $38.39 per hour. Established nearly two centuries ago, FM is a leading mutual insurance company whose capital, scientific research capability and engineering expertise are solely dedicated to property risk management and the resilience of its policyholder-owners. Cleveland Operations is looking for an Administrative Assistant. The successful candidate will possess strong organizational skills, creativity, and be a self-starter. Responsibilities: Calendar management, travel arrangements, meeting preparation, and follow-up; Arrange and coordinate in-person and remote meetings for various Cleveland Ops teams; Assist in maintaining and updating calendars, employing a high degree of professional judgment with respect to prioritization, location, travel time, preparation, materials, and logistics; Reserve meeting location(s), confirm and follow up on technology needs, make travel arrangements, catering, reservations, and security notifications as needed. Qualifications: High School Diploma, college preferred; 2+ years of administrative assistant related work experience is required; High level of organizational skills, strategic thinking, and attention to detail; Excellent professional judgment and discretion; Excellent MS Office (Word, Excel, PowerPoint) skills.

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BOOKKEEPER - ROBERT HALF - CLEVELAND

Temporary. Pay: $22.96 - $26.59 per hour. We are looking for a detail-oriented Bookkeeper to join our team on a contract basis in Beachwood, Ohio. Responsibilities: Manage daily bookkeeping tasks, including accurate data entry and financial record maintenance; Prepare and file company and individual tax returns in compliance with regulations; Generate and analyze financial reports to support decision-making processes; Perform adjustments and reconciliations to ensure accuracy in financial records; Handle accounts payable and receivable transactions efficiently. Qualifications: Proven experience as a bookkeeper, with 3-5 years in a similar role; Proficiency in QuickBooks and familiarity with Drake software is a plus; Strong understanding of bookkeeping principles and accounting practices; Ability to manage accounts payable, accounts receivable, and bank reconciliations.

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ACCOUNTS PAYABLE/RECEIVABLE SPECIALIST - NORTHERN OHIO RECOVERY ASSOCIATION - CLEVELAND

Full-time. Pay: $52,000 - $55,000 per year. Responsibilities: Process vendor invoices, issue payments, and maintain accurate and complete accounts payable records; Verify appropriate coding of expenses in accordance with organizational policies and funding requirements; Route invoices through established approval workflows and ensure documentation is complete prior to payment; Issue, track, and reconcile travel advances and reimbursements; Reconcile AP-related accounts, including Accounts Payable, Prepaid Expenses, and Credit Card expenses; investigate and resolve discrepancies. Qualifications: Associate�s or Bachelor�s degree in Accounting, Finance, Business Administration, or a related field preferred; equivalent experience may be considered; Minimum of 2 years of recent accounting experience in an office or nonprofit environment; Experience with cloud-based accounting systems strongly preferred; Prior experience in a nonprofit, grant-funded, or human services organization is a plus; 1�3 years of hands-on experience in accounts payable, accounts receivable, or general accounting.

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SR. ANALYST FINANCIAL PLANNING & ANALYSIS - SMURFIT WESTROCK - MAPLE HEIGHTS

Full-time. Pay: $81,000.00 - $135,000.00 per year, depending on your role, level, and location. Smurfit Westrock is a global leader in sustainable paper and packaging solutions. We are looking for a strong Sr. Financial Analyst to support the Ohio River Valley area. This position will provide partnership to the plants in the Cleveland/Akron area. The Sr. Financial Analyst will work in the preparation and review of internal and external reporting, various analytics, forecasts, and budgets. Responsibilities: Utilize the Profit Analysis Tool process to support corporate account and local account bids/analysis; Actively monitor the profitability of all customers, but in particular those with a negative contribution margin and/or profit; Maintain price increase tracking as necessary and support the process for price increase planning within the Business Unit; Obtain a working knowledge of all available sales� analytical tools (sales forecasting tool, dashboards, etc.); Provide analytical support for key manufacturing metrics including Performance Excellence, net waste, returns & allowances, machine performance, labor efficiency, capacity, headcount, safety, etc. Identify gaps and/or under-performance trends. Qualifications: Bachelor�s Degree in Accounting or Finance; MBA or CPA preferred; A minimum of 5 years of relevant analysis experience; Excellent oral and written communication skills; Strong problem-solving skills, passion for improvement ; Advanced skills in Excel and Hyperion SmartView; Experience with QlikView a plus.

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GOOGLE GECX CONTACT CENTER AS A SERVICE SPECIALIST - ACCENTURE -CLEVELAND

Full-time. Pay: $63,800 - $196,000 per year. Accenture is a premier Google Cloud partner helping organizations modernize data ecosystems, build real-time analytics capabilities, and responsibly scale AI. Job summary: Develop and implement Google GECX CCaaS that aligns with the company�s architecture and business goals. Market & Technology Insights: Stay abreast of industry trends, emerging technologies, and competitive dynamics to inform transformation strategies. Responsibilities: Works in a highly client-facing role to develop and deploy end-to-end delivery lifecycle of complex, global and large-scale Service technology solutions for customer channel solutions & GECX CCaaS solution; Architects and provides technical recommendations and analysis between GECX CCaaS product offerings and client�s environments; Designs, configures and implements GECX CCaaS solutions in client environments and integrates it within client�s end-to-end architecture, requirements and technological constraints; Works with software and technology partners to design & deliver Service-focused solutions. Qualifications: Minimum of 3 years of experience in technology transformation, with a focus on CCaaS or cloud-based contact center solutions; Minimum of 3 years of experience with CCaaS technologies and industry best practices, including CCaaS strategy, migration and implementation on a variety of platforms such as, AWS, Google, Genesys, Avaya, NICE etc.; Minimum of 3 years of experience in aligning technology capabilities with contact center benchmarks, quality metrics, agent scorecard etc.; Bachelor's degree or equivalent (minimum 12 years) work experience. (If Associate�s Degree, must have minimum 6 years work experience).

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TITLE PROCESSING SUPPORT SPECIALIST - ROTH STAFFING COMPANIES - REMOTE

Contract. Pay: $19.00 - $21.68 per hour. Job Summary: Responsible for supporting real estate transactions by providing a range of administrative and/or support duties to assist title processes as part of a production center, branch office, or member of a title team. Responsibilities: Performs centralized clerical processing of documents related to accurate and timely title production; Communicates information and instructions to branch offices; limited to no interaction with customers; Performs a wide range of support functions to assist in departmental processes; Follows clearly defined procedures to complete daily tasks and responsibilities; Uses existing procedures to solve straightforward problems without the consistent need to exercise discretion.

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PATIENT SERVICE SPECIALIST - CLEVELAND CLINIC

Full-time. Pay: $34,370 per year (estimated). A caregiver in this position works Monday-Friday; hours vary between 7:00AM - 5:00PM. Duties: Provide a comprehensive, proactive and 'Patients First' experience for patients and visitors; Investigate, triage and resolve patient issues using the established HEART model; Create a welcome and professional environment, interact with patients and ensure stellar patient experiences; Perform patient registration, visit preparation, telephone triage, insurance verification, co-pay collection, patient and record tracking, scheduling, arrival and/or departure desk activities and screening and scheduling of interpreter services; Enter and maintain confidential patient information. Qualifications: High school diploma or GED and two years of experience in patient registration, appointment scheduling, insurance processing or customer service; OR an associate's degree and one year of experience OR a bachelor's degree; Knowledge of medical terminology (preferred); Strong customer service background (preferred).

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MEDICAL ASSISTANT/INTERNAL MEDICINE - CLEVELAND CLINIC

Full-time. Pay: $19.75 - $27.75 per hour. Facilities: Stephanie Tubbs Jones FHC. A caregiver in this position works Monday through Friday from 8:30am to 5:00pm. Hours may vary to include evening and weekend rotations based on facility needs. Responsibilities: Assist with performing screenings and treatments by gathering and updating information related to health maintenance, identifying medication changes, updating allergy information, collecting specimens, performing tests and documenting patient care; Monitor and communicate changes in patient condition; Maintain equipment, medical supplies and examination areas. Qualifications: Graduate from an approved medical assisting program OR military training as a hospital Corpsman (HM), Combat Medic (68W) or Medical Service Technician (4N0X1); Completion of a clinical externship OR extensive clinical experience; Basic Life Support (BLS) certification through the American Heart Association (AHA) or the American Red Cross. If you do not hold this certification, you must obtain it during your new hire period; Medical Assisting certification (preferred).

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FOOD SERVICE AIDE/DIETARY AIDE - SELECT SPECIALTY HOSPITAL - CLEVELAND

Full-time. Pay: $15.59 - $19.00 per hour. Select Specialty Hospital as a critical illness recovery hospital is committed to providing world-class inpatient post-ICU services to chronic, critically ill patients who require extended healing and recovery. Responsibilities: You will perform a variety of patient food services, dining room services and dish room services; You will be an integral part of the food preparations, serving of the prepared food to patients, families, staff and visitors and assisting in clean up; Being timely and efficient when preparing food; Providing high quality food preparation and service. Qualifications: High school diploma or equivalent preferred; Previous healthcare food service experience preferred.

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CONCIERGE/HOPE LODGE - AMERICAN CANCER SOCIETY - CLEVELAND

Part-time. Pay: $18.59 per hour. Schedule: Every other weekend (Saturday and Sunday) from 8am-4:30pm. The Concierge serves as the first point of contact for guests, managing front desk operations and ensuring a welcoming, safe, and supportive environment. Duties: Greet guests and manage check-in and check-out procedures (30%); Provide information about lodge amenities and community resources (20%); Coordinate transportation & EMPOWER Program services and schedules (15%); Respond to guest requests, concerns, and emergencies (15%). Qualifications: High School Diploma or Equivalent; Additional education or training in hospitality management or customer service is a plus; Previous experience in hospitality, guest services, or a related field is preferred.

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THERAPIST/PERMANENT SUPPORTIVE HOUSING - THE CENTERS - CLEVELAND

Full-time. Pay: $55,180 - $72,990 per year. The STARS (Center for Schizophrenia)/PSH (Permanent Supportive Housing) Behavioral Health Therapist provides integrated clinical services to adults living with serious mental illness, with a focus on schizophrenia-spectrum disorders and individuals residing in permanent supportive housing. Responsibilities: Provide individual and group therapy using evidence-based practices tailored to individuals with schizophrenia and other serious mental illnesses; Conduct comprehensive mental health assessments, develop individualized treatment plans in collaboration with the client, and care team; Deliver services with a recovery-oriented, trauma-informed, and person-centered framework that emphasizes client autonomy and community integration; Coordinate care across behavioral health, medical, and housing systems, acting as a liaison among providers, case managers, housing staff, and families when appropriate. Qualifications: An LSW or LPC license in the state of Ohio is required. An LISW or LPCC license is preferred; Master's degree in Social Work or a social service discipline with a minimum of three years mental health and chemical dependency.

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HUMAN RESOURCES GENERALIST - CITY OF EAST CLEVELAND

Full-time. Pay: $57,656.71 - $69,436.04 per year. The City of East Cleveland is seeking a qualified Human Resources Generalist to support the daily operations of the Human Resources Department. Responsibilities: Recruitment & Onboarding - Coordinate recruitment and selection processes for City positions in accordance with Ohio civil service requirements and City ordinances; Employee Relations - Serve as a primary point of contact for City employees regarding HR policies, procedures, and workplace concerns; Benefits & Compensation - Administer employee benefits programs, including health insurance, retirement; Policy & Compliance - Assist in the development, review, and implementation of City HR policies and procedures; Performance Management - Coordinate performance evaluation processes, probationary reviews, and employee documentation.

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FIELD TECHNICIAN (STARLINK & DISH) - ECHOSTAR - BRECKSVILLE

Full-time. Pay: $22.00 per hour. EchoStar is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home and Starlink installation services, mobile plans and products. Our Technicians deliver Dish TV, Starlink, and smart home solutions to millions of customers. As a technician, we will train you to lead the charge for a world-class customer experience, educating and connecting more Americans with every home you visit. Duties: Visit customers� homes, solve problems, and introduce them to smart home tech; Install and service DISH, Starlink and smart home solutions in customers� homes; Teach customers how to use their tech and offer additional services when helpful; Keep a clean work area and maintain a professional attitude while working independently but staying connected with the team. What You�ll Need: Valid Driver�s License: Clean record required; Schedule Flexibility: Willingness to travel as needed; flexible to work shifts that might include evenings, weekends, or holidays; Climb ladders (up to 40 ft); Lift up to 70 lbs.

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ELECTRICAL ASSEMBLER - CRUCIAL LINK GROUP -CLEVELAND

Full-time. Pay: $18.00 - $22.00 per hour. Standard Schedule: Monday - Friday 7:00am - 3:30pm. Occasional 6am - 4pm or 5:30am - 4:00pm when needed. Saturday OT available 6am - 11am. Responsibilities: Read, interpret and follow basic blueprints, diagrams, schematics, engineering drawings, specifications, bills of materials, and other written instructions or procedures to accurately layout, mount, assemble and wire sub-panels and enclosures; Must have knowledge to layout, cut conduit and seal-tite, bend and mount conduit and connect fittings as needed on assembled machines; Must be able to read mechanical drawings to be able to mount and assemble mechanical components where needed; Must have a basic set of tools; Qualifications: Must have reliable transportation to work at our west and east side locations; Basic reading skills; Must be able to follow directions; Basic computer navigation and utilization skills.

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ORDER SELECTOR - ITW - SOLON

Full-time. Pay: $18.00 per hour. 1st Shift - 7:00am - 3:00pm. Join our fast-paced distribution team as a 1st Shift Order Selector and play a vital role in keeping products moving from our warehouse to our customers. Duties: Accurately pick, pack, and stage customer orders using voice pick or RF scanning systems; Safely operate warehouse equipment such as pallet jacks and forklifts; Build pallets efficiently while maintaining product integrity; Consistently meet productivity and accuracy goals. Qualifications: High School Diploma/GED preferred; 2 years of prior picking experience is preferred; Must be experienced in driving powered industrial trucks (PIT); Must be able to understand and carry out oral and/or written instructions.

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DISTRIBUTION MATERIAL HANDLER - ACO, INC. - MENTOR

Full-time. Pay: $20.00 per hour. Schedule: 8:00AM-4:30 PM. Distribution Material Handler summary: To pull, package and load material for customer orders. Responsibilities: Pick material (by hand, forklift, or pallet jack) for orders by following picking slip provided by Distribution Office Personnel; Arrange material on pallets as necessary and deliver picked orders to the packaging area; Strap, stretch wrap, bubble wrap or box shipment, as directed; Maintains inventory by identifying, labeling, and placing materials and supplies in stock, recording location of inventory; Locates materials and supplies by pulling and verifying materials and supplies listed on production orders; Prepare shipping labels and attach them to finished packages prior to shipment; Load trucks by matching bill of lading with material ready for shipping. Requirements: High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience; Ability to read and comprehend simple instructions, short correspondence, and memos; Ability to write simple correspondence; Ability to perform basic math.

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CUSTOMER SERVICE SPECIALIST - SHERWIN-WILLIAMS - MAYFIELD HEIGHTS

Full-time. Pay: $16.45 per hour. This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Responsibilities: Ensure high levels of customer satisfaction through excellent sales service; Assist customers in person and over the phone by determining needs and presenting appropriate products and services; Build productive trust relationships with wholesale and retail customers; Process sales transactions accurately and consistent with policies and procedures. Requirements: Must be at least eighteen (18) years of age; Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future; Must have a valid, unrestricted Driver�s License.

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SWITCHBOARD OPERATOR - METROHEALTH - CLEVELAND

Full-time. Pay: $40,000 - $56,000 per year (estimated). Location: MetroHealth Old Brooklyn Campus. Position summary: Receives and routes incoming/outgoing calls to the appropriate departments or clinics. Initiates all emergency codes and follows through until the appropriate team is activated, or the code is cancelled by the appropriate personnel. Updates the on-call schedules on the MetroHealth Information Village intranet site (MIV) as directed by the departments. Upholds the mission, vision, values, and customer service standards of The MetroHealth System. Qualifications: HS Diploma or passage of a high school equivalency exam. 2 years of console and/or call center experience that includes handling large call volumes. Excellent written, verbal, and interpersonal communication skills. Ability to follow through on different tasks.

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BILINGUAL FRONT DESK RECEPTIONIST - AREA TEMPS - CLEVELAND

Full-time. Pay: $15.00 per hour. A local organization is seeking a dedicated Bilingual Front Desk Receptionist. You will work Monday through Friday from 8 a.m. to 5 p.m. Responsibilities: Greet lobby visitors, answer multi-line phones, and transfer or redirect calls; Assist with checking people in and alert departments; Help applicants and residents with housing applications; Enter data into computer system. Requirements: Must have a minimum 1-year experience in a high-volume customer service/front desk role; Must be able to speak both English and Spanish; Excellent verbal communication, active listening skills, and polite, professional phone etiquette is required; Must be detail-oriented with accurate data entry skills; basic proficiency in MS Word, Outlook, and Excel.

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BENEFITS SPECIALIST - RESILIENCE GROUP - CLEVELAND

Full-time. Pay: $75,000 - $95,000 per year. Responsibilities: Process enrollments and annual updates into the HRIS including enrollments and changes for group life including GUL, GVUL, and disability insurances from Personnel Action Notices (PAN's), benefit enrollment forms, benefit change forms and correspondence. Notify payroll of premium deduction requirements; Complete all activities related to the Affordable Care Act (ACA) including annual notifications, monthly eligibility administration, electronic IRS filing and any state filings; Reconcile accounts and pay monthly premiums for Health, Dental, Vision, group life including GTL, VAIP, GUL, GVUL, and disability income insurances; Communicate with professional and support staff as well as insurance carriers relating to general coverage and issues. Requirements: Bachelor's degree and a minimum of 5 years of related benefits experience is required; Prior ACA administration experience is required; Ability to read and interpret documents such as plan documents, summary plan descriptions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively to all levels of professional and support staff; Ability to calculate figures and amounts such as discounts, interest, proportions, and percentages.

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BANK TELLER - TEKSYSTEMS - CLEVELAND

Contract. Pay: $18.00 - $20.00 per hour. TEKsystems is currently searching for career-driven candidates interested in a Bank Teller opportunity with a Fortune 100 Financial Institution in Cleveland, OH. Responsibilities: Analyze, research and resolve problems and discrepancies related to member accounts/loans; Assist members with submitting consumer/mortgage/equity loan, overdraft protection and credit card applications; Counsel current and prospective members about company products and services; Ensure cash and other negotiable instruments are handled properly. Qualifications: 1-3 years of banking experience, retail, cash handling, customer service; Ability to communicate effectively in person, over the phone and via email; Associate or Bachelor degree preferred but not required.

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HELP DESK MANAGER - MSP HIRE, INC. - CLEVELAND

Full-time. Pay: $80,000 - $95,000 per year. We're hiring a Help Desk Manager to lead our service team, raise the bar on service delivery, and help shape how we grow with real influence over operations, tools, and culture. Responsibilities: Lead and mentor the help desk team, driving performance and professional growth; Ensure SLAs, response times, and service standards are consistently met; Monitor KPIs and use data to improve service delivery and workflows; Act as escalation point for critical or complex issues. Qualifications: 5+ years working within an MSP environment; 2+ years leadership experience; Strong people leadership skills with the ability to motivate and coach technical staff; Solid understanding of help desk operations, SLAs, and service metrics.

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SENIOR CLAIM BENEFIT SPECIALIST - CVS - REMOTE

Full-time. Pay: $18.50 - $42.35 per hour. Position Summary: Reviews and adjudicates complex, sensitive, and specialized medical claims in accordance with established plan processing guidelines. Responsibilities: Reviews pre?specified claims and those that exceed specialist adjudication authority or processing expertise; Applies medical necessity guidelines, determines coverage, verifies eligibility, identifies discrepancies, and implements cost?containment measures to support accurate claim adjudication; Ensures compliance with all regulatory requirements and confirms that payments align with company policies and procedures; Identifies and reports potential overpayments, underpayments, and other claim irregularities; Performs claim rework calculations as needed. Qualifications: Minimum of 18 months of medical claim processing experience with a health insurance payor or third?party administrator; Proven success working in a high?volume, production?driven environment; Demonstrated ability to manage multiple assignments with accuracy, efficiency, and attention to detail.

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WEB DESIGNER/WEB DEVELOPER - DIALOGUE HOUSE ASSOCIATES - TWINSBURG

Part-time. Internship. Pay: $18.00 - $22.00 per hour. The ideal candidate is a sophomore or junior in college majoring in computer science. Summary: Great opportunity to work on a wide range of projects including our website (design and develop), database, social media, newsletter, etc. Responsibilities: Maintain our website (intensivejournal.org) which was originally built using HTML and CSS, with a bit of JS and PHP for functionality; Basic IT knowledge - You are the sole technician; ability to research and solve IT problems is a must. Qualifications: Our ideal candidate is more of a generalist and loves to experiment with different technologies; Be able to work independently with minimal supervision; Some computer related work experience; We expect you to be with us for 1-2 years since there is a learning curve; Excellent communication skills and can take feedback well.

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MEDICAL ASSISTANT - VILLAGE OF HEALING - CLEVELAND

Full-time. Pay: $17.00 - $21.00 per hour. Position Summary: This position is responsible for performing basic Medical Assistant duties. Facilitates clinic operation and managing patient flow. Assist with front desk duties specific to department, including scheduling patients, collecting and verifying patient payor information and other patient documentation. Responsibilities: Coding and filling out insurance forms; Managing office telephone systems, including answering calls and returning messages; Scheduling patient appointments and maintaining communication to confirm future appointments; Patient registration including the check-in/check-out process maintaining accurate billing information for patients. Qualifications: High School Diploma or equivalent is required; Graduate of an accredited Medical Assistant program; Experience working in Microsoft Office (Outlook, Excel, Word) or similar software is required; BLS Certification (Preferred); Certified Medical Assistant (Preferred).

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PATIENT CARE NURSING ASSISTANT/PEDIATRIC NURSING UNIT - CLEVELAND CLINIC

Full-time. Pay: $18.25 - $24.95 per hour. A caregiver in this position works varying shifts, 12-hour shifts from 7:00am - 7:30pm or 7:00pm - 7:30am. Cleveland Clinic's M50 Pediatric Nursing Unit is part of Cleveland Clinic Children's and is dedicated to treating hematology and oncology pediatric patients. Caregivers on this unit provide innovative cancer and blood disorder care for children, including adolescents and young adults. Position summary: Report abnormal findings or changes in physical, mental and emotional conditions to RN: vital signs, weights, assisting patients with personal care and activities of daily living, patient transfers/transport, pulse oximetry, point of care testing, dressing changes, application of external monitoring devices, and removal of urinary Foley Catheter; Assist with keeping patients' rooms clean & orderly; Demonstrate a positive, concerned, and sensitive response in the workplace; Maintain personal growth and development through the ongoing process of formal and informal education. Qualifications: A high school diploma or GED; State Tested Nursing Assistant (STNA); Basic Life Support (BLS) certification through the American Heart Association (AHA)or American Red Cross.

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PHARMACY TECH I, RETAIL - UNIVERSITY HOSPITALS - CLEVELAND

Full-time. Pay: $17.56 - $27.46 per hour. Job summary: The Pharmacy Technician 1 is accountable for assisting pharmacists in the retrieval, processing, preparation, and distribution of medications for patient administration. The Technician 1 functions in all aspects of drug distribution that do not require the professional judgment of a pharmacist. All assigned activities are performed under the supervision of a pharmacist. Qualifications: High School Equivalent / GED (Required) and Graduate of an accredited pharmacy technician training program (Preferred); Prior experience as a pharmacy technician in a hospital or community setting. (Preferred); Understanding of metric systems and basic math concepts. (Required proficiency).

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