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Home Energy Assistance Program at Step Forward

Energía

Programas de asistencia

Energía

Programas de asistencia

Effective March 31, 2024, Step Forward's Low Income Household Water Assistance Program (LIHWAP) is closed and no longer accepting applications.

Step Forward assists Cuyahoga County residents through six different utility assistance programs & services to help pay utility bills.

Snowflake

Emergencia

Asistencia

Snow

Emergencia

Asistencia

Thermostat

Emergencia

Asistencia

Accountant at Work

Emergencia

Asistencia

Now Open:
HEAP Courtesy Center

Step Forward is proud to announce that the HEAP Courtesy Center, located at 4834 Richmond Rd, Warrensville Heights, OH 44128, is now open! This center will assist individuals and families with the Home Energy Assistance Program (HEAP) and the Percentage of Income Payment Plan (PIPP). Our knowledgeable staff can help clients with disconnection notices, loss of service, and all other HEAP-related services, making utility payments more affordable and ensuring clients remain in good standing with PIPP.

Program Forms

Navigating the Home Energy Assistance Program application process is a crucial step towards securing the support you need for your energy expenses. To ensure a smooth processing experience, you may be asked to submit various forms relevant to your situation and program you're applying to.

 

Below, you'll find forms that our dedicated Energy Assistance Specialists may request you to complete during the application process. 

We understand the importance of a hassle-free experience, and providing accurate and complete information through these forms is instrumental in expediting your application.

How to Use:

  1. Download the Forms: Click on the respective form links to download the documents needed for your application.

  2. Complete the Forms: Fill out each form accurately and thoroughly. Providing precise information ensures a faster processing time.

  3. Submit the Forms: Once completed, please submit forms through the designated channel specified by your energy assistance specialist.

All utility assistance programs require annual income verification. 

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